Avoid this company
I rent a car in the Granada office the 12th of October and I returned the car the 23th of October at Jerez de la Frontera airport . At the moment of pick up Atesa required 150 Euros as caution .
We arrived at Jerez airport parking a little bit in delay in comparison with return time marked in the contract but in tolerance in according with company rules (29 minutes max) . Any persons was present in the parking to receive the car ; have in mind that all the other rent companies had employed in the parking except Atesa ; we wait for 10 minutes about without results , after this I had gone to the Atesa desk inside the airport to contact the employed , this person arrived with calm in the parking to check the car and marked her arrival time in the parking as return time on the contract . I would like to underline with her that the return time was before but since she told me that was all ok and the deposit of 150 euros will be returned I have not insisted . This time difference ( 14 minutes ) permitted to Atesa company to charge me one rental day more .
An other additional cost was due to the fuel, we made the full supply the 22th of October evening after this we made 15 Km. approx before the return the car in airport , Atesa charged an extra fuel cost of 29 euros .