AvantiGas LPG Opiniones 

6627
•
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I spoke to Jayne today as I was having difficulty downloading my current invoice. Jayne is a credit to your company and it is so nice being able to speak to someone I could understand. Jayne was polit... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Spoke with Lily who was great and answered my query straight away no putting me on hold. All my interactions with Avantigas staff have been like this. The only downside is that the ACD voice announce... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Paula was very friendly, helpful and professional during our call. She talked through / explained our options with us. After the call ended she then sent an email summarising the call. Excellent c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

AvantiGas has been delivering gas to my business every week for over 14 years. They have been exceptional with their deliveries. The main driver Glyn let's me know when he will be at the yard, and wh... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de gas
  2. Proveedor de energía

Sobre AvantiGas LPG

Escrito por la empresa

AvantiGas is a leading Liquefied Petroleum Gas (LPG) supplier in the UK, offering efficient off-grid energy solutions for both homes and businesses. We now also offer BioLPG to both our Business and Home customers as part of our incentive to succeed in a low carbon future and meet the decarbonisation challenge with BioLPG. If you’re looking for a reliable energy alternative that caters to your unique needs, explore what AvantiGas can do for you. AvantiGas

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(6627)

1221 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Pleasant, courteous driver

Pleasant, well mannered driver. Considerate of my property. Updated me concerning inability to provide a full fill. Best driver I’ve had so far

2 de julio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hello,

Thanks for taking the time to leave us a review.

It is great to hear our driver provided such a great service recently!

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Not a long wait to be answered

Not a long wait to be answered. Very helpful

30 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hello Julia,

Thanks so much for taking the time to share your feedback!

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, I’ve had a loas of questions over the last few weeks and doesn’t matter how many times I have rung every time I’ve have been helped. In fact I would say they have all gone above and beyond.

26 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hello,

Thanks for your review.

We are delighted to hear that our team have been on hand to assist you recently.

If there is anything more we can do please get in touch.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Dealt with a really pleasant and…

Dealt with a really pleasant and helpful young lady,named Paula today,who went above and beyond to help me sort my problem out very quickly ,I am very happy

25 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi John,

Thanks for taking the time to leave us a review,

We are delighted to hear Paula has gone above and beyond to assist you recently.

We will be sure to pass your positive feedback on.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Renewing contract

Les Banton was very helpful and knowledgeable and explained everything clearly i had a cheaper quote from another company and Les matched it i would highly recommend Les and Avanti Gas

25 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Frank,

Thanks for your review.

It is great to hear that Les has provided an excellent service.

If there is anything more we can do please reach out.

The AvantiGas Team

Valorada con 4 estrellas sobre 5

Paula was courteous and helpful and…

Paula was courteous and helpful and expressed consideration over the difficulties I experience with the Avanti web site.

24 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Frank,

Thank you for your review.

We are pleased to hear Paula has been on hand to assist you recently.

If you do need anything further please do not hesitate to get in touch.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Good service.

The service was quick professional and friendly.I rang Avanti Gas about a gas problem and the problem was sorted straight away same day . the service and helpfulness has improved no end and for that I am most grateful.

24 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Christine,

Thanks for your review.

We are pleased to hear we have been on hand to assist you recently.

If there is anything further we can do please reach out.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Emergency Call Out as no gas supply

Emergency Call Out as no gas supply, reported the fault and within 1/2 hour Tom Chapman the Engineer arrived very pleasant young man quickly diagnosed the Problem and very efficiently sorted it out I would highly recommend him to anyone the company should be proud to have a such a reliable representative

24 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

HI John,

Thanks for taking the time to leave us a review.

We are delighted to see Tom has been so efficient during his recent visit.

We will be sure to pass your kind words on to Tom.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Helpful staff

Very easy to get through to the right department without being on hold for ages. Staff were very helpful and friendly and easily understand. Never had a problem when needing to order gas or having to wait long for delivery.
W Christian.

23 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi William,

Thanks for taking the time to share your feedback.

We are always on hand if there is anything more we can do!

The AvantiGas Team

Valorada con 5 estrellas sobre 5

As a business we have been with Avanti…

As a business we have been with Avanti for years now. The staff are always polite and helpful - which sadly is a rare thing when dealing with utility companies.
The drivers and office staff take pride in their job and deliver a professional service.

22 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hello,

Thank you for leaving us a review.

Wea re pleased to hear we always deliver an excellent service. Our team are always on hand if there is anything more we can do.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

An excellent ‘ listening ‘ company

Very responsive, listened to my needs and have responded , we will be going into winter with a new gas tank and with a great supplier, Thankyou Avanti Gas

Sadly I have still not been recognised as a customer with the web site showing my home as an inactive sight , again !’

22 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

HI Paul,

Thanks so much for your review.

We are pleased to hear we have been able to assist you recently with the replacement of your LPG tank.

If there is anything more we can do to help please reach out.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Always excellent service from you telephone team

Have been a customer for over 30 years and we always have had good service from your telephone, delivery and site teams.

22 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Stephen,

Thanks so much for leaving us a review.

We are pleased to hear you have been a loyal customer of ours for so long!

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Friendly help and advice


I called enquiries for help with accessing our account on line as we had lost the details. Paula was extremely helpful, kind and friendly and sorted everything out for me and has even gone the extra mile to e-mail me to ensure everything has gone well. Our new contract is now in place, so thank you to Les in contracts who talked me through the process on the phone so that I did not have to fill out lots of forms on line, a process not always easy for we older people.

16 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Patricia,

Thank you for leaving us a review.

We are delighted to hear Les and Paula have been on hand to assist you recently.

We are sure they both will be pleased to hear of your feedback.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Quick and accurate query answer and…

Quick and accurate query answer and resolution.

19 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hello,

Thanks for your review.

We are pleased to hear your recent query has been resolved quickly!

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Jayne was very helpful dealing with my…

Jayne was very helpful dealing with my query today

18 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Lee,

Thanks for taking the time to leave us a review.

We are sure Jayne will be delighted to hear of your feedback following your recent telephone call.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Hassle free Customer Service

I had to contact Avanti Gas (15th June) about for a few queries as I was approaching the end of my current contract.
The Customer Service Advisor, Paula, was able to answer and assist all my queries promptly without any fuss.
Today I renewed my contract, yes price is important, but the level of service is equally important which is why I decided to renew again. Plus the delivery team are excellent also, so reliable.

15 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Steve,

Thanks for taking the time share your review.

It is great to hear you have received such a great service from us and have chosen to renew your agreement!

The AvantiGas Team

Valorada con 5 estrellas sobre 5

The Team were great

The Team were great, needed to renew my contract, all done within 15 mins.. well done Les Banton

19 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Pete,

Thanks for leaving us a review.

It is great to hear Les has been able to assist you with your new contract.

If there is anything more we can do please reach out.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

My reason for the call was addressed in…

My reason for the call was addressed in a polite and professional manner. The phone was answered immediately and the customer services department were able to respond to my request without delay. Very impressed by Jayne.

19 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Jacqueline,

Thanks so much for your review.

We are delighted to hear Jayne was able to assist you recently.

We will be sure to pass your comments on to Jayne and we are sure she will be pleased to hear.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Not able to enter my reading online

Contacted Avantigas today to update my reading due to price increase and the website wouldn't accept my reading. Fortunately Lily was very efficient and accepted my reading, job done within 2 minutes. Very pleased.

19 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hi Mike,

Thanks for your review.

It is great to see Lily was able to resolve your query today.

We are always on hand if there is anything more we can do.

The AvantiGas Team

Valorada con 5 estrellas sobre 5

Hi it was lovely to speak to Paula she…

Hi it was lovely to speak to Paula she was very helpful and pleasant.
Very impressed with the service thanks John

18 de junio de 2026
Opinión espontánea
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Respuesta de AvantiGas LPG

Hello Mr Muggleton,

Thanks for taking the time to leave us a review.

We are pleased to hear Paula has provided such a great service.

We will be sure to pass your comments on.

The AvantiGas Team

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