Aylesbury Trade Centre Opiniones 

Would give 0 stars or less! 1 is generous.
My partner bought a car for 7k and within driving 1 mile away from the centre the engine light came on. Their own garage couldn't find the issue despite me waiting 3-4 hours so I had to leave the car overnight and have a courtesy car. It took me video calling a family friend who is a mechanic to talk Aylesbury Trade Centres recommended mechanics through how to fix the issue.
By the time i got the car home 24 hours later the reverse camera was not working and neither was the electric passenger mirror.
After arguing my case with them they gave me a 3 month warranty and promised that I would receive a full refund if any other issues arose in that time.
Within two weeks the engine and service light came on and the car was not changing gear (automatic). Despite the AA fixing this and draining 2 litres of oil off (after supposedly being serviced the day before purchase), the issue reoccurred repeatedly.
They have refused me the refund I was promised after the initial issues, and devalued the car by 1k for the small amount of miles I have driven in it, and for repair costs. I have had to argue excessively and got nowhere.
I then tried to return the car after giving up and accepting the 6k, and they tried to further devalue it and implied that I enjoyed the car because I used it for my ESSENTIAL commute. This is all in a period of about 6 weeks.
Absolute cowboys - DO NOT BUY FROM THIS DEALER!

recently bought a mercedes from this dealership, wasn’t smooth sailing on my end but the guys there especially Ze done everything they could to get it sorted and get me the car as soon as possible, 10/10 service from their side. will definitely be back when it’s time for next car. couldn’t recommend enough

Do not buy a car from this garage. They are cowboys i brought a car from them just under a year ago. I have had nothing but problems with this car. I've already spent over a £1000 on it. I've just had it m.o.t'd and now find out it was sold to me with no airbag. Phoned them to tell them and they say they can't help me and I should go on Ebay to source one. Once they have your money they don't want to know, terrible customer service. They need to be reported to trading standards and be shut down.

Picked up my son’s first car on Saturday from here . Apart from the battery in the key fob battery needing replacing , everything else seems to be fine .
Not sure about all the negative reviews, when buying a second hand car you always take a risk !

Bought a focus st from them about nine months ago and already I've spent over 2k getting it fixed. They tell you it's been serviced, it hasn't. It had gunky brake fluid, cracked tyres, corroded wishbones, the air shutters were stuck in the closed position, the symposer was broken, the sensor for the fan was broken, the alternator was faulty, the air con radiator was corroded, the interior switch for the lights was broken and hanging off, the bash plate for the exhaust was hanging off and the wiring was messed up which caused the car to keep cutting out, the boot release button was loose, the door seals were hanging off, there was a tear in the seat which they hid in the photos, that's just some of the problems it had. They are cowboys, don't buy from them.

Great experience. Top notch service by zee and adam. Love the car guys. Highly recommend

I bought a car from this dealer and few months ago. I had a very good experience and so not sure why there are negative reviews. I was provided very good advice about a few cars and then the staff gave me full details on the car I wanted to buy. I went for a test drive and was really happy with the car. I’m so happy I visited and bought the car. The car has been running perfectly.
I would definitely recommend them and their service was impeccable!

Amazing service. Bought my second car from here and never had any issues. I will definitely return here. They gave top notch service to us and car was perfect condition.
Highly recommend and staff were so polite and friendly!!!

Purchased a jeep cherokee that is having problems . Have made 5 phonecalls and sent an email which I have chased only to be told I going to have to wait!!!!
We are without a car that we are paying finance for to be told that....shocking customer service Do not spend money with this firm!

Would give this a minus if I could. Appalling service. Car broke down within 24 hours of buying and they are not interested. Do not trust these people . They are criminals!!!

Bought a car on 19th October 2024. The problems started right away the day after and it's been a nightmare!
If you ever buy a car here... Take pictures of it or even a video! If there is any problem, these guys don't take responsibility and they take advantage of people so at least you will have some evidence later on of the condition of the car. Once you buy it and take it away you pray you chose a good car... these cars are so dodgy too...
Very unreliable trader, very dishonest people, I know you are all religious too so I hope you get to pay back your dishonesty! Malparidos

Bought a car from here wished we hadn't.
Do not purchase a car from this company.
We waited for half an hour and four attempts to activate the insurance. It never happened. So we purchased a day one ourselves. Out of pocket.
Took the car home. The oil did not look great considering it was meant to have had an oil change. It was black. Out of pocket again. The V5C was input incorrectly on the system by the garage. The address was incorrect. No V5C after a month contacted the DVLA. Need to fill out a V62 at £25. Out of pocket. Went to the garage spoke to Zee said he will deal with the issues.....tried to usher my husbands out of the cabin. Still waiting!!!!!
What an absolute shambles. I have bought many cars in my life (being of a certain age) and I have never experienced such bad customer service or having been ripped off in such away that I want to warn others DO not visit this car dealership. The cars look nice. Do not be fooled........
Number 1 for quality as stated they are NOT!!!!!!
Never buying form here again. Will let as many people know as possible.

Very happy customer, service was very good and fast. True to price and sales team were very helpful. Definitely will be returning to get my next purchase. Great value and good condition vehicle. Paper work was smooth and straight forward. Thanks again.

The support was great and I would recommend others to visit and experience this good service. Zee was amazing thanks Aylesbury Trade Centre

Looking for a car at desperate times. They were pleasant on the phone. When we walked through their doors Zee customer service was excellent. He did not put pressure on us answered all questions and helped us make the right choice. It has been an excellent experience. Thank you Zee

Sylvia

We came to view a car two days ago and picked it up today, extremely helpful and friendly service and excellent customer service, would highly recommend, thank you Zee for making us very happy.

I am a returning customer, Zee took care of us today, just bought another car from them, honestly best customer service and really connected with him as a customer, I recommend them highly and if you want a even better experience for buying your first car, speak to zee, he will sort you out nicely, thank you so much

This place was great to visit
They had a selection of cars
The staff were very helpful
Have had my car for a year now without any problems
Would highly recommended
Will deffo buy my next car from here
Amazing cars
Amazing service
Top notch people

DO NOT BUY FROM THESE!!!, I bought a car from them and 11 months later the car stopped working !!!it turned out it was fitted with an illegal part what shown 11,000 miles less than the car had actually done. I contacted them within 12 months and they refused to pay towards my £1,600 bill to rectify the problem. They stated it is not their problem as I now own the car. The original sales person I bought it off also doesn’t work their anymore (bit suspicious as to why all the salesmen are new). The customer service is brilliant when buying a car but turn rude and arrogant as soon as you drive out the dealership gates

A car dealer that makes promised that they do not keep. I have tired to get in touch but I have not been able to speak to them for months as they promised to forward on the car manual for me but have never done so . I purchased the car 4 months ago. They literally just block your calls if you have a problem. so shocking after care and quite frankly I would avoid them as they give used car dealerships a bad name. I regret my purchase from them