Azeena Opiniones 

32
•
TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely unacceptable experience! I placed an order for a super king size bed on 5 March and paid £1597. The company initially confirmed that the item was in production, but since then, I ha... Ver más

Valorada con 5 estrellas sobre 5

I had a few customisations I had in mind which I discussed with this company and they made it look so easy! The headboard height and width along with the socket installation I wanted in them didn... Ver más

Valorada con 5 estrellas sobre 5

I had a really great experience with Azeena from start to finish. I ordered a bed while I was in the middle of moving house, so timing was really important to me. I even reached out to their custome... Ver más

Valorada con 5 estrellas sobre 5

I ordered a bed from Azeena back in December and I have never dealt with such a decent company before. My bed got delivered within the time frame and I am over the moon with it. Sarah gave me re... Ver más


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

32 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 28% de las opiniones negativas

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3,5

Todas las opiniones

(32)

16 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Do not buy from this company

Do not buy from this company! We were miss sold and then not fully refunded you can’t ever get a phone number from these people! We’ve had to get trading standards involved now and we will be instructing this week solicitors to get our money back!
Neil & Jade

12 de julio de 2025
Opinión espontánea
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Respuesta de Azeena

Hi Neil, we're very sorry to hear about your experience. However, we’ve checked our system and can’t find any record under your name. Please get in touch with us directly with your order number and any further details so we can look into this for you. We're more than happy to help resolve any issues.

Kind Regards,
Jade

Valorada con 5 estrellas sobre 5

I spent months browsing different…

I spent months browsing different sites, reading reviews, going back and forth on what to get and honestly I was overwhelmed by options. I almonst went with a big-name brand, but a friend mentioned Azeena and she said she loved her sofa from there. I decided to give it a shot and i'm so glad I did. The ordering process was straightforward, delivery was timely and they even helped carry it up to my 1st floor walk up. The sofa itself? Beautiful. The texture of the fabric is soft but durable, and the cushions are this perfect balance -- not too squisht, not too stiff.
I've been using it every single day and it still feels brand new. I've even had a couple of naps accidentally that turned into full - on sleeps. No regrets at all.

11 de junio de 2025
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Respuesta de Azeena

Thank you so much for sharing your experience — we’re genuinely so happy you chose to go with Azeena after all that research (and thank your friend for the lovely recommendation too!).

We know how overwhelming furniture shopping can be, so it’s incredibly rewarding to hear that everything from the ordering process to delivery went smoothly for you — especially with a walk-up involved! Most of all, we’re thrilled that you’re loving the sofa. It sounds like it's already become a cozy part of your everyday life (those accidental naps say it all!).

No regrets on your end, and definitely no regrets on ours having you as a customer. We truly appreciate your trust and support.

Warm Regards,
Jude

Valorada con 5 estrellas sobre 5

The designs of the beds are great

The designs of the beds are great. At Azeena you can choose luxurious designs and they come and set them up for you hassle free. All my questions were answered and I am over the moon about the experience and beds I bought. Thank you!

30 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely fantastic

Absolutely fantastic. The cloud u shaped sofa with footstool is nothing short of amazing . So comfy looks absolutely beautiful. Really happy with my purchase with decent delivery times too.

10 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy customer

Ordered a bed and mattress. Really nice and good value for money. Amazing quality for price. Totally recommended.

15 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a bed from Azeena back in…

I ordered a bed from Azeena back in December and I have never dealt with such a decent company before. My bed got delivered within the time frame and I am over the moon with it.

Sarah gave me regular updates I. The estimate delivery date which suited me perfectly. The delivery guys took only 45 mins to have this assembled on the day of delivery too.

Thanks so much everyone we are very happy and impressed.

16 de enero de 2025
Valorada con 5 estrellas sobre 5

I had a few customisations I had in…

I had a few customisations I had in mind which I discussed with this company and they made it look so easy! The headboard height and width along with the socket installation I wanted in them didn't seem to be a problem at all.
The best part ? It didn't affect the delivery times they offered!

The quality of the bed is absolutely fantastic and we have had soo many compliments from friends and family both. Infact one of my family members is placing her order with them as well haha.

100% recommend.

4 de febrero de 2025
Valorada con 1 estrellas sobre 5

Do not buy from this company

Do not buy from this company, they changed the delivery date 5 times and never delivered product, no answer to the phone or email after failing to deliver product on numerous occasions

7 de enero de 2025
Opinión espontánea

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