I had placed an order back in June 2026 and still have yet to receive it or any update with shipping. I had ordered from this company in the past and my stuff showed up very fast. It’d been a couple o... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Placed an order on June 26th. Shipping label created in July. Reached out to the merchant twice only to be told “one more week” for various reasons. I finally ended up filing a dispute with my credit... Ver más
La empresa ha respondido
I’ve been shopping with, supporting, and wearing Baby Teith products for myself and my children for MANY years now. The clothing styles, fits and overall qualities are second to none. The nostalgia a... Ver más
I've been a fan and customer for nearly a decade now, and my experiences with Baby Teith have always been fantastic. Tiffe, the owner, is a kick-ass mama who has worked so incredibly hard to build the... Ver más
Información sobre la empresa
Escrito por la empresa
Clothing brand inspired by spooky things and 80s music for babies, kids, and adults.
Información de contacto
85003, Phoenix, Estados Unidos
- hello@babyteith.com
- www.babyteith.com
2,5
Malo
47 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 60% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I will update this when I get a message…
I will update this when I get a message back on my order. I ordered a shirt on September 27th, and have emailed several times about an update ,and no one will answer me. I want an update please. This is not good business to ignore your customers, but still post on social media.
Update on 10/15/24 Still no word from the company, but they are active on social media.
I got a Facebook message today from owner so we will see if my order comes now!!
10/23/24 My order finally shipped after almost a month, but I am happy I didn’t get scammed. I am rating 4 stars for how long it took!
6 de octubre de 2024
Opinión espontánea
Good ending to a bad start.
Ordered item on 9/2. It is now 10/9 and have not received it.
Update: Was contacted by the owner, who rectified the problem. Received the item promptly afterwards, and was given a discount. Item was well made and well received.
8 de octubre de 2024
Opinión espontánea
CONTACT THE NEWSPAPERS IN PHOENIX
Everyone needs to contact newspapers around Phoenix Arizona…where she is based. She’s been scamming people for too long now.
I’ve already sent in several emails to the newspapers but if more people contact them then maybe we will be heard!
UPDATE JUNE 22, 2024
I had to contact my credit card company to get a refund. She did not willingly do this on her own. She was completely non contact the entire time ignoring emails and messages on all of her platforms. She continued selling on ETSY and still ignored my messages there as well. She offered me 40% off coupon for all the hassel but I will never be purchasing from her again.
14 de enero de 2024
Opinión espontánea
FRAUD.
FRAUD.
Wish I could give this zero stars, I preordered in July of 2023, never received my order. It never even shipped.
In September I requested an update and was told to expect my product in October due to sourcing or supply chain or something. Whatever. It never came.
It's now 2024 and after several attempts to contact them I am ashamed to say I've been duped by this company like everyone else here.
Sad. They simply don't care to communicate or even pretend to offer customer service.
Do not buy from this shop.
7 de enero de 2024
Opinión espontánea
Respuesta de Baby Teith
Dear Anon,
I deeply apologize for the frustration and disappointment you experienced. In 2023, we faced severe staffing and supply chain issues that caused significant delays in order fulfillment. I understand how upsetting this has been.
Since November 2023, we have partnered with a new fulfillment company, and orders now ship within 3-5 days. All previous delayed orders have been fulfilled or refunded earlier this year.
We truly care about our customers and are committed to providing excellent service. We've received nothing but 5-star reviews since the switch, which you can review here: https://www.etsy.com/shop/BabyTeith?ref=l2-about-shopname&from_page=listing#reviews
As a gesture of goodwill, we'd like to offer you a 40% discount on your next order if you should chose to give us another try. Please feel free to email us to claim it at rockstars@babyteith.
Thank you for your understanding.
Same as everyone else
Same as everyone else. Spent over $200 on items in august 2023 STILL NOTHING. I’ve emailed via their site, Etsy, and Instagram and nothing. It’s too late for me to get my refund. And my baby has probably outgrown the order. I really liked their items, but this place is a joke. And clearly they’re defrauding a ton of people.
1 de agosto de 2023
Opinión espontánea
Respuesta de Baby Teith
Dear Brianne,
I am truly sorry for the issues you experienced with your order and the lack of communication. In 2023, we faced severe staffing and supply chain challenges, leading to significant delays.
Since November 2023, we've partnered with a new fulfillment company, and orders now ship within 3-5 days. We have also ensured all previous delayed orders are fulfilled or refunded earlier this year.
We genuinely care about our customers and are committed to providing excellent service. We've received nothing but 5-star reviews since the switch, which you can review here: https://www.etsy.com/shop/BabyTeith?ref=l2-about-shopname&from_page=listing#reviews
As a gesture of goodwill, if you'd like to give us another try, we'd like to offer you a 40% discount on your next order. Please feel free to email our customer service team at to claim it at rockstars@babyteith.com
Thank you for your understanding.
Cheated by Baby Teith....TWICE!
I have ordered from this company prior to 2022 and didn't experience any negative issues, but then January 2023 I placed an order for a few shirts and after a month with no shipment, I reached out. No reply. A month later I email again. No reply. 3 months, multiple emails, messages on instagram...zero replies. Filed a report with PayPal and luckily got my money back. NOW this next move is a bonehead move on my part. I'm checking the baby teith social media and there is no communications about issues with orders, no comments about issues with order (didn't realize she was deleting all complaint messages) and her website promises that orders placed in May will be delivered before Father's Day. It was promised. I'm definitely a chump. So I place a new order for the clothes I had wanted originally, because I definitely still wanted them, but months and months go by with no reply to any of my repeated emails. 8 months pass and now my CC company says it's probably too late, but the only reason I held on this long is because I got an auto reply every so often to my emails saying that they were looking into my order. DIdn't realize it was all smoke in mirrors. All the social media posts she was doing to make it seem the biz was in order was all fake. It's all a scam and she knows what she's doing to keep her previously loyal customers like me to keep holding hope that this is just a bad patch. She even recently posted "I'm back" to imply they took some break to catch up on orders but again, it's been 2 months....no reply...no clothes....deleting any negative complaints from her social media posts. I don't know what can be done now. Unfortunately, I don't know how many people check reviews BEFORE placing orders. Only after things go wrong. BUT hopefully this warning serves some good. Stay far far away. I hope everyone who was cheated by this company gets their full refund or the clothes they paid for (in the updated size of course, because no kid is fitting into these little sizes after a year of waiting).
UPDATE 6/23/24 - Today, I receive the below message from Baby Teith...here. On this public site for all to see. No one replied to my countless emails asking where my refund or my order was. The message below claims they've been up and operational since Nov 2023. That's suspicious because for the past 7 months, no one from Baby Teith responded to any of my previous emails to fulfill my missing order. They claim they are busy fulfilling past due orders....well not mine! Instead of replying to any of my emails, or fulfilling my 2 previous missing orders, or refunding me my money they've essentially scammed me of for these last 7 months (plus 10 months prior to that waiting for a word), the owner is here making continued false claims publicly and asking me to come back and give them more money with a discount code. I'm astonished. I don't want to lose another dime to Baby Teith. I want a full refund for the order I never received, or I want the order I paid for, in my child's current size (since they've grown a size in the past 17 months), and you know what....I should get a discount on THAT order since I've been waiting for almost 1.5 years for it. Sheesh! I'm a small biz owner too and I would never stoop this low.
UPDATE 9/12/24 - Just a note to say I STILL haven't received my refund or my order, but Baby Teith have decided to put me on their mailing list and are sending me misleading junk mail trying to persuade people into placing orders and spending money on goods they'll never receive.
26 de mayo de 2023
Opinión espontánea
Respuesta de Baby Teith
Dear Elhaam,
I deeply apologize for the issues you experienced with your orders and the lack of communication. I understand how frustrating and disappointing this has been, especially for a previously loyal customer like yourself.
In 2023, my business faced severe staffing and supply chain challenges that led to significant delays and poor communication. Since November 2023, we've partnered with a new fulfillment company, ensuring orders now ship within 3-5 days. Additionally, all previous delayed orders have been fulfilled or refunded earlier this year.
We genuinely care about our customers and are committed to providing excellent service. We've received nothing but 5-star reviews since the switch in November 2023, which you can review here if you'd like: https://www.etsy.com/shop/BabyTeith?ref=l2-about-shopname&from_page=listing#reviews
As a gesture of goodwill, we'd like to offer you a 40% discount on your next order if you'd like to give us another shot. Please email our customer service team to claim at rockstars@babyteith.com
Thank you for your understanding and for giving us the opportunity to make things right.
Don’t waste your time or money.
I’ve tried and tried giving this company the benefit of the doubt repeatedly but after waiting yet another THREE MONTHS for my order I am beyond over it. Communication is absolutely non existent. Wait time for orders is beyond fricken ridiculous. You’ll get your order…. Months from the order date. But good luck trying to get ahold of anyone to get updates in the mean time.
11 de octubre de 2023
Opinión espontánea
Respuesta de Baby Teith
Dear Jessica,
I sincerely apologize for the frustration and long wait times you experienced. In 2023, we faced severe staffing and supply chain issues that caused significant delays and poor communication and for that, we are deeply sorry.
Since November 2023, we've partnered with a new fulfillment company to ensure orders now ship within 3-5 days. We are committed to improving our customer service and communication. If there are any unresolved issues with your order, please contact our customer service team at rockstars@babyteith.com, and we'll resolve it immediately.
We've received nothing but 5-star reviews since the switch, which you can review here: https://www.etsy.com/shop/BabyTeith?ref=l2-about-shopname&from_page=listing#reviews
As a gesture of goodwill, we'd like to offer you a 40% discount on your next order if you should like to give us another try. Please feel free to email us to claim it.
Thank you for your understanding and patience.
have completely ghosted me
have completely ghosted me after placing a $100 order. multiple emails not responded too. they seem like they're going through something but need to communicate to people.
5 de diciembre de 2023
Opinión espontánea
Respuesta de Baby Teith
Dear Matthew,
I apologize deeply for the lack of communication and the frustration it has caused you. We've faced challenges last year but recently undergone significant operational changes to improve our service. We are sorry that we didn't give you the best service possible.
Since November 2023, we've partnered with a new fulfillment company to ensure orders are processed promptly in 3-5 days.
Your feedback is invaluable to us as we strive to improve. We've received positive feedback since these changes, which you can review here: https://www.etsy.com/shop/BabyTeith?ref=l2-about-shopname&from_page=listing#reviews
As a token of our apology, we'd like to offer you a 40% discount on your next order if you'd like to give us another try. Please email our customer service team at rockstars@babyteith.com to claim it.
Thank you for your patience and understanding.
Rating the business one star is being…
Rating the business one star is being too gratuitous. I wish I would have seen these reviews prior to ordering, because it’s all true.
2 de diciembre de 2023
Opinión espontánea
Respuesta de Baby Teith
Dear Kate,
I apologize for the negative experience you had with our service. We understand your disappointment and regret that we did not meet your expectations.
We have implemented significant changes to improve our operations and customer service. Since November 2023, we've partnered with a new fulfillment company, and orders are now shipping within 3-5 days. We have also resolved any outstanding issues with delayed orders.
We value your feedback and take it seriously as we continue to improve. Please accept our apologies for any inconvenience caused. If there is anything we can do to make this right or if you have any further concerns, please contact our customer service team at rockstars@babyteith.com.
Thank you for bringing this to our attention.
DO NOT ORDER HERE - SCAM
I ordered in August and have yet to receive my order. They do not answer emails, DMs or messages on Etsy. Do not order. It’s a scam. I filed a claim with the better business bureau and will have to do a charge back for my bank card.
28 de noviembre de 2023
Opinión espontánea
Respuesta de Baby Teith
Dear Maranda,
I apologize sincerely for the delay in your order and the lack of communication. We understand your frustration and are deeply sorry for the inconvenience caused.
In 2023, we faced significant operational challenges that led to delays in order fulfillment and communication. Since November 2023, we've partnered with a new fulfillment company to ensure orders are processed promptly, and we have resolved any outstanding issues with delayed orders.
We have received nothing but 5 star reviews since, which you can read here if you'd like: https://www.etsy.com/shop/BabyTeith?ref=l2-about-shopname&from_page=listing#reviews
We appreciate your patience and understanding during this time. Your satisfaction is our priority, and we are committed to providing a positive experience moving forward.
Scammers
Placed an order 9-30-23 and the company charged my credit card the same day. As of November 17th I haven't received my order. All e-mails have gone unanswered. They're a scam. You've been warned.
30 de septiembre de 2023
Opinión espontánea
Respuesta de Baby Teith
Dear Leah,
I apologize sincerely for the delay in your order and the lack of communication. We understand your frustration and are deeply sorry for any inconvenience caused.
In 2023, our business faced significant operational challenges that led to delays in order fulfillment and communication. Since November 2023, we've made substantial improvements by partnering with a new fulfillment company to ensure orders are processed promptly within 3-5 days, and we have addressed any outstanding issues with delayed orders earlier this year.
We genuinely care about our customers and are committed to providing excellent service. We've received nothing but 5-star reviews since the switch in November 2023, which you can review here if you'd like: https://www.etsy.com/shop/BabyTeith?ref=l2-about-shopname&from_page=listing#reviews
As a gesture of goodwill, we'd like to offer you a 40% discount on your next order if you'd like to give us another shot. Please feel free email our customer service team to claim at rockstars@babyteith.com
Thank you for your understanding and patience during this time.
Took almost six months for them to send…
Took almost six months for them to send my shirt. I sent emails but they didn't answer until I sent a bank dispute. They sent an email that it was in production and after 90 days the dispute was denied. They still didn't send it so I disputed again and then they finally sent it. When they did send an email it was rude and condescending.
21 de octubre de 2023
Opinión espontánea
Respuesta de Baby Teith
Dear Samantha,
I apologize sincerely for the extended delay in fulfilling your order and for any frustration caused during this process. The experience you described does not reflect the level of service we aim to provide.
In 2023, we faced significant operational challenges that unfortunately led to delays in order processing and communication. We have since implemented new processes and partnered with a reliable fulfillment company to ensure timely order shipments in 3-5 days.
Regarding your specific case, I regret the inconvenience caused by the disputes and any miscommunication from our end. Please accept our apologies for the tone of our previous email; it was not our intention to come across as rude or condescending.
We've received nothing but 5-star reviews since the fulfillment update, which you can review: https://www.etsy.com/shop/BabyTeith?ref=l2-about-shopname&from_page=listing#reviews
As a gesture of goodwill, we'd like to offer you a 40% discount on your next order. Please feel free to email our customer service team at rockstars@babyteith.com to claim.
Thank you for your understanding and patience.
I’m currently filing a complaint with…
I’m currently filing a complaint with the Better Business Bureau and will be doing a chargeback on my credit card.
This is 100% a scam. I’ve not seen movement on my order at all and it’s been weeks. Attempts to email their customer support goes unanswered. Babies grow so fast and my son won’t fit the order by the time we received it if this was a legit business.
11 de septiembre de 2023
Opinión espontánea
Respuesta de Baby Teith
Dear Tahnee,
I apologize sincerely for the delay in your order and the lack of communication. We understand your frustration and are deeply sorry for the inconvenience caused.
Due to operational challenges in 2023, we experienced delays in order fulfillment and communication. We have since partnered with a new fulfillment company in November 2023 to improve our order processing times significantly to 3-5 days.
We've received nothing but 5-star reviews since the fulfillment update, which you can review: https://www.etsy.com/shop/BabyTeith?ref=l2-about-shopname&from_page=listing#reviews
As a gesture of goodwill, we'd like to offer you a 40% discount on your next order. Please feel free to email our customer service team at rockstars@babyteith.com to claim.
We value your feedback and are committed to improving our service. We appreciate your patience during this time.
No Longer Recommend
I was going to write this review a month ago and thought that I would give them one last chance to make this right. I ordered in July and have not received my almost $200 order. I have been BEGGING for a refund. I get a generic response every now and then and yet no order. They finally sent out an update saying they had issues with the printing company but still never addressed my request for my money back. It is such a slap in the face that theyre posting and advertising on social media every single day and accepting new orders when they still need to catch up on some that are MONTHS old. One of the items I bought was for a baby gift and the baby is now well outgrown out of the size I ordered. So if you plan on buying something for a baby I would size up by a few months. I love the music community and hate doing this, but this has honestly been a super disappointing experience.
26 de septiembre de 2023
Opinión espontánea
Respuesta de Baby Teith
Dear Lindsay,
I apologize sincerely for the disappointment and frustration caused by your experience with us. We understand your concerns and regret that we have not met your expectations.
In 2023, we faced significant challenges which resulted in delays in fulfilling orders and responding to inquiries. We have since transitioned to a new fulfillment partner in November 2023 to improve our operations and ensure orders are processed promptly within 3-5 days.
We've received nothing but 5-star reviews since the fulfillment update, which you can review if you'd like: https://www.etsy.com/shop/BabyTeith?ref=l2-about-shopname&from_page=listing#reviews
As a gesture of goodwill, we'd like to offer you a 40% discount on your next order if you chose to give use another try. Please feel free to email our customer service team at rockstars@babyteith.com to claim.
We appreciate your feedback as it helps us improve our service. Your satisfaction is important to us, and we hope to regain your trust.
Thank you for your understanding and patience.
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. If I could give negative stars I would. I made three orders dating back to May. I have never received them. It’s September. It’s Pretty sure this place is a scam. I spent over $100 dollars and never got my order.
20 de septiembre de 2023
Respuesta de Baby Teith
Dear Nikki,
I apologize sincerely for the frustration and inconvenience caused by your experience with our company. We understand your disappointment and regret that we did not meet your expectations.
Due to operational challenges in 2023, we encountered significant delays in order processing and fulfillment. Since November 2023, we have taken steps to rectify these issues by partnering with a new fulfillment company to ensure orders are processed promptly in 3-5 days. Additionally, all previous delayed orders have been fulfilled or refunded.
We value your feedback and are committed to improving our service. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Scam/Fraud - Paid for item that never shipped
Shirt ordered on 6/29/23 and it has yet to ship. The only way to contact the company is via email, and the person who responds ("Sally Cinnamon", aka a song title reference) promises updates and apologizes - but nothing has actually happened in almost 3 months. Based on previous reviews here, there's a clear pattern of selling product that does not get shipped. That's basic fraud, y'all. I strongly advise others to file a consumer complaint online with the Arizona Attorney General's office (this site won't let me include the link) AND contact your credit card company for a chargeback.
20 de septiembre de 2023
Opinión espontánea
Respuesta de Baby Teith
Dear Ellen,
I apologize sincerely for the delay in shipping your order and the frustration it has caused. We understand your disappointment and regret any inconvenience caused.
Due to unforeseen operational challenges in 2023, including issues with our previous fulfillment process, we experienced significant delays in order processing and communication. Since November 2023, we have taken decisive steps to rectify these issues by partnering with a new fulfillment company that has improved our order processing times. Since the update, orders ship in 3-5 days.
We have received nothing but 5 star reviews since, which you can read here if you'd like: https://www.etsy.com/shop/BabyTeith?ref=l2-about-shopname&from_page=listing#reviews
Regarding your specific order placed on 6/29/23, I apologize for the lack of updates and for any miscommunication from our end. We take your feedback seriously and are committed to improving our service. Thank you for bringing this matter to our attention, and we appreciate your patience as we work to resolve this issue.
I placed my order 2 months ago with the…
I placed my order 2 months ago with the understanding it would take up to 3 weeks to be sent out. A month after placing the order I sent an email asking the status and I got an automated email back saying it would still be several more weeks. It’s now been another month and I haven’t received my order. I’ve sent 2 more emails and have not received a response to either. I am incredibly frustrated as all they had to do was keep me in the loop with what was going on with my order. They’re very active on their social media but apparently don’t have anyone working in costumer service at all?? At this point I’m beyond mad— I’ve been stolen from and I WILL make sure I get my money back. However I will obviously never order from this company again. What a terrible way to run a business. I wish I found this review thread before spending my hard earned money with them.
18 de junio de 2023
Opinión espontánea
DO NOT ORDER
DO NOT ORDER. There is only one way of contacting their business and they send an automated reply as to why your order has not been shipped, aka made. It’s been 2 months and nothing from them. I found the owners personal info but won’t resort to that. Very unprofessional. I was trying to support a local business and idk how they are getting away with not shipping your order. Or even a refund.
6 de agosto de 2023
Opinión espontánea
Respuesta de Baby Teith
We sincerely apologize for the inconvenience you've experienced with your order. Your feedback is extremely important to us, and we deeply regret that your experience did not meet your expectations. We understand your frustration and want to assure you that we take this matter seriously.
We apologize for the delay in shipping your order and for the lack of clear communication regarding its status. This is not the level of service we strive to provide to our valued customers. We are actively working to rectify the situation and improve our processes to prevent similar issues from occurring in the future.
We assure you that your order is a top priority for us, and we are committed to resolving this matter promptly. If you would be willing, please share your order details with us via customerservice@babyteith.com, and we will do our best to expedite your order's processing and delivery. I have also requested information here if you wish to share that with us privately.
Once again, we apologize for any frustration this situation has caused you. We greatly appreciate your support in choosing to shop with us, and we are dedicated to ensuring a positive resolution to this matter.
Scam
I placed an order for two Valentine’s Day shirts that never arrived. No response from customer service. Money lost to an untrustworthy scam artist. Don't trust this site, don't support them
7 de enero de 2023
Opinión espontánea
Items never shipped
Items never shipped. don't order from them. They don't have customer service
22 de noviembre de 2022
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.