Balfe's Bikes - Islington Opiniones 

1079
TrustScore: 4.5 sobre 5

4,7

33 Essex Road, Islington, N1 2SA London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

this is a serious bike shop. Everyone there from the mechanic to the front of house guys, just gets it. It was an absolute pleasure to get our bike there. Nothing silly just exactly what we needed.... Ver más

Valorada con 5 estrellas sobre 5

Small but well equipped shop, fast orders when item not in stock. Great Team, very helpful! I got discounts which make me even more happy so I can spend money on whiskey and coco to keep me going on... Ver más

Valorada con 5 estrellas sobre 5

Everyone was really helpful and knowledgeable, from first phone call to test drive and then collection. I was unsure about size, setup and how it worked with cycle to work scheme. I initially phoned t... Ver más

Valorada con 3 estrellas sobre 5

Great bike, not great service. Took a lot of chasing to confirm the bike had arrived and was ready for a test ride. After the test ride I waited whilst the mechanic fitted the mudguards, only to dis... Ver más


Información sobre la empresa

  1. Tienda de bicicletas
  2. Tienda de ropa deportiva
  3. Tienda de reparación de bicicletas
  4. Tienda de accesorios para bicicletas
  5. Ciclismo en ruta

Sobre Balfe's Bikes - Islington

Escrito por la empresa

The Bike Sales and Servicing Specialists.


Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.


We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.


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About Balfe's Bikes

Escrito por la empresa

Free Click & Collect
To our 12 stores across London and the South East
Free delivery
Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
0% finance
Available to help spread the cost via Klarna. Terms & Conditions apply.
Cycle to Work available
Vouchers accepted to save 25-39%
Online service booking
For our professional workshops
Balfe’s personal bike delivery
No unpacking required. Bike built and ready to ride straight away, for local customers

Información de contacto

  • 33 Essex Road, Islington, N1 2SA, London, Reino Unido

  • 020 45315550

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1079)

4715 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thank you to the kind, bike enthusiast with the cool glasses!

Thank you very much to the kind, bike enthusiast with the v cool glasses!

Everybody in the shop was very helpful and took time and care when sorting out the bike trial for my partner and I. We were able to take the bikes out to test nearby and the nice man was very helpful with advice for size and fitting (and ran after us to give our IDs bank which we had forgotten!).

4 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service when trialling gravel bikes

We went along to trial some gravel bikes on Sunday morning at the Islington shop. The team were very knowledgeable and helpful taking us through the options and getting us set up with a Trek and a Marvin to try. We decided to go with road bikes in the end, but was good to chat to some experts to help the decision making.

Also, the main guy who helped us was an absolute legend and ran to give us our IDs which we forgot to collect. Absolute hero, great glasses, and he has over 18 bikes!

4 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Staff are always friendly

Staff are always friendly, helpful and knowledgeable. The bicycle handlebar is excellent. Great fit and arrived in store swiftly.
Thank you

17 de diciembre de 2025
Valorada con 1 estrellas sobre 5

Horrible customer experience / incompetency

Horrible customer experience to be honest.
First they gave me a quote, then they said they do not have that bike available anywhere on Giant. Then I google searched and gave them the link - post which they did not reply for over a week and then, come back saying the bike is not available again - even after confirming that they already placed an order. Like seriously - what is the order did they place?

15 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Anthony F and Bilal were amazing and treated me like someone they knew for long time. Their skills (Anthony as a mechanic and Bilal as a customer service) are unparalleled with any other bike shop I've been to. They really are an asset for the company.
Ps: the music in the background was also spot on

5 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Very friendly

Very friendly, helpful and efficient staff. They even installed a bell which I had purchased and exchanged two clothing items which were too small. All of this without a murmur. I'm impressed!

29 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Excellent service from beginning to…

Excellent service from beginning to end, purchased bike on cycle to work scheme and they made it very easy!

22 de noviembre de 2025
Logotipo de Balfe's Bikes - Islington

Respuesta de Balfe's Bikes - Islington

Thank you for the kind words. We are glad to see your bike purchase was nice and smooth and that the team has been able to provide you with their best customer service.

Valorada con 5 estrellas sobre 5

Had my bikes 1st service done arrived…

Had my bikes 1st service done arrived at 9am to drop off to a friendly welcome and was informed that I would be contacted once they had completed the work. They messaged me to let me know that they had finished about 4 hours later and gave me a rundown on things, very helpful with answering the questions I asked them and giving me advice about looking after my bike. Thanks again for the friendly welcome and polite service provided

19 de noviembre de 2025
Logotipo de Balfe's Bikes - Islington

Respuesta de Balfe's Bikes - Islington

Thank you for the 5* review. We are glad to see the workshop sorted your bike out quickly and helped talk you through exactly what went on and answer your questions.

Valorada con 5 estrellas sobre 5

Amazing staff

Really knowledgeable, friendly and helpful staff in store. I had an issue with an order and they were super honest and helped me cancel it without any issues. When I saw they had my bike back in store I decided to try with them again first and am really pleased with my bike and all the accessories I purchased.

19 de noviembre de 2025
Logotipo de Balfe's Bikes - Islington

Respuesta de Balfe's Bikes - Islington

Thank you for the positive review. We are happy to see we have been able to help you out on 2 occasions and you where still able to get you the bike that you wanted.

Valorada con 5 estrellas sobre 5

Balfes were super helpful all the way…

Balfes were super helpful all the way through buying an electric bike and guiding.
Delivery was exceptional and the bike was fully ready to ride with all the additions I ordered.

18 de noviembre de 2025
Logotipo de Balfe's Bikes - Islington

Respuesta de Balfe's Bikes - Islington

Thank you for the 5* review. We are happy to see the team was able to help you get a new E bike and accessories. We will pass on to the team the kind words.

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