Over and above expectations. Headset starts to make an alarming knocking sound. In to Reigate branch and on the spot identified the star nut had rusted away. Booked for a headset service in four days... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answ... Ver más
A superb experience in buying a fantastic bike that I am delighted with. You don’t just purchase a bike you join the Balfes family. A family that loves cycling and all it has to offer. I am totally... Ver más
Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable... Ver más
Información sobre la empresa
- Tienda de bicicletas
- Tienda de ropa deportiva
- Tienda de reparación de bicicletas
- Tienda de accesorios para bicicletas
- Ciclismo en ruta
Sobre Balfe's Bikes - Reigate
Escrito por la empresa
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Escrito por la empresa
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Información de contacto
43 Bell Street, RH2 7AQ, Reigate, Surrey, Reino Unido
- 01737 242163
4,8
Excelente
995 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Balfe's Bikes - Reigate
Happy we could help, Neil!
Service
Excellent customer service as usual, carried out my 6 week service without any issues.
4 de junio de 2025
Respuesta de Balfe's Bikes - Reigate
Thanks, Cliff. Hope you're still enjoying the bike!
This was our second visit to the shop
This was our second visit to the shop, all staff are friendly and knowledgeable. The bike service was quick, they replaced an inner tube which was reasonably priced.
I would highly recommend Balfe's Reigate.
27 de mayo de 2025
Respuesta de Balfe's Bikes - Reigate
Thanks, Susan. Glad we could help, and appreciate the kind feedback!
Didn't provide what was promised on a…
Didn't provide what was promised on a new Mtb purchase
16 de mayo de 2025
Respuesta de Balfe's Bikes - Reigate
Hi Paul,
We can only apologise to you that back in the handover of the bike in October 2023 it was not explained to you that the specification of the bike had tubeless ready rims but not tubeless ready tires.
Through our recent communication we explained that in order to make it tubeless you'd have to change the tires due to the bead being less reinforced and risk of air loss/burping.
As a gesture of goodwill for the confusion we offered to waiver the tubeless set up fee if you brought a new set of tubeless ready tires which we had ordered in for you.
Unfortunately you decided not to go through with this but we still hope you are enjoying the bike throughout this glorious summer.
Kind regards,
Simon and the Reigate Team
Respuesta de Balfe's Bikes - Reigate
Thanks, Fergus.
Good experience with Simon and the team…
Good experience with Simon and the team my son loves he's new bike thanks guys
23 de mayo de 2025
Respuesta de Balfe's Bikes - Reigate
Thanks, Dan. Glad the new bike was a hit!
Great bunch of staff always willing to…
Great bunch of staff always willing to help in any way would highly recommend
20 de mayo de 2025
Respuesta de Balfe's Bikes - Reigate
Many thanks, John! Appreciate it.
Bike servicing
Hassle free drop off and repair of 3 bikes - very reasonable cost considering the amount of work that went into all three. Did a great job - pleasant/informative.
15 de mayo de 2025
Respuesta de Balfe's Bikes - Reigate
Thanks for the positive feedback, David!
The guys were very busy
The guys were very busy, but they still took the time to explain me what they had to do on my bicycle and give me some good advice about problems that my bike has from the manufacturer. I appreciate the service I received and definitely recommend this shop.
9 de mayo de 2025
Respuesta de Balfe's Bikes - Reigate
Thanks, Mario. Always happy to help!
Respuesta de Balfe's Bikes - Reigate
You're very welcome, David!
Respuesta de Balfe's Bikes - Reigate
Thanks, Tim!
Very knowledgeable
Very knowledgeable, skilled, helpful staff
Good range of products.
1 de mayo de 2025
Respuesta de Balfe's Bikes - Reigate
Very kind, Julia. Thank you!
Such a helpful shop
Such a helpful shop, Simon and Julien were very patient with my cycle to work purchase.
17 de abril de 2025
Respuesta de Balfe's Bikes - Reigate
No problem at all, Charlie! Glad we could make it work for you.
Big thank you to Ewan at Bailfe’s in Reigate
Big thank you to Ewan at Bailfe’s in Reigate who quickly and efficiently fixed my bike which broke during my ride today. Great service and I could continue on my way. What amazing service 😊👍🏻
3 de mayo de 2025
Opinión espontánea
Respuesta de Balfe's Bikes - Reigate
Thanks, Val. Glad Ewan was able to get you on your way again!
Respuesta de Balfe's Bikes - Reigate
Much appreciated, Stuart!
Friendly and helpful advice
18 de abril de 2025
Respuesta de Balfe's Bikes - Reigate
Appreciate it, Jeff!
Fantastic service picking up a new…
Fantastic service picking up a new bike. I’ve already recommended a friend buy from Balfe’s who looking to replace a crashed bike!
31 de marzo de 2025
Respuesta de Balfe's Bikes - Reigate
Many thanks, Dan. Hope new bike running well!
Excellent service and very helpful
11 de abril de 2025
Respuesta de Balfe's Bikes - Reigate
Thanks, William!
Matt was so helpful when choosing our…
Matt was so helpful when choosing our daughter's next bike. He gave us great advice, plenty of time and help deciding. It was great peace of mind to have a service before leaving the shop knowing everything was safety checked and ready to go. Superb customer service. Thank you. A*
16 de abril de 2025
Opinión espontánea
Respuesta de Balfe's Bikes - Reigate
Many thanks for the positive feedback, Gemma. Hope your daughter enjoying her new wheels!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.