Balkan Holidays Opiniones 

2723
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really easy to navigate website; clear transparent pricing and add on options (i.e. accommodation upgrades, flight changes etc) very simple booking process with clear steps. Good value for money. Wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My first visit to Bulgaria, and the ski resort of Pamporovo, could not have gone very much better at all. Brilliant staff at the airports, and Margarita, our rep, handled everything the week thre... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Faultless from start to finish. Amazing to find they charter Jet2 as this is our go to summer holiday provider and from East Midlands. Transfer was a bit slow on the way out but that is expected... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

great website, good booking flow, clear information at each step exactly what you need to know, good photos and links to reviews. Good follow-up emails after booking made to give reassurance that holi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Operador de excursiones
  2. Servicio de hospedaje para vacaciones
  3. Agencia de excursiones
  4. Agencia de viajes
  5. Agregador de viajes

Escrito por la empresa

Balkan Holidays is an independent specialist Tour Operator with 59 years of experience in planning and arranging memorable holidays so you can be sure you are in safe and competent hands. We offer great value for money holidays to Bulgaria, Croatia, Slovenia, Montenegro, Northern Cyprus and Malta. We also operate low cost flights to Bulgaria. Book online and save with the Specialist tour operator.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(2723)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Had a brilliant trip Bansko Ski

Had a brilliant trip. Steve, the resort rep, was super helpful and made sure to give enough information without being intrusive.
Parlkands hotel was fine. Clean, close to gondola, had spar facilities.bbf9od was fairly basic. I found it all really tasty if Luke warm.

Ski hire was great. Ski school was enjoyable but be super clear with the instructor sorting you intongrpups about you ability level gettingbplaced in tue wrong group could be a bit of a negative.

I did the sofia tour on my last day.and glad that i did but probably wouldn't don't again. A little more free time in Sofia before heading to the airport would have been good.

15 de marzo de 2025
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Respuesta de Balkan Holidays

Hi Mr Williams,

Thank you for the wonderful feedback and we do hope to have the chance to welcome you in Bansko again.

Regards,
Balkan Holidays

Valorada con 5 estrellas sobre 5

Perfect service

Perfect service

26 de marzo de 2025
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Respuesta de Balkan Holidays

Hi Yordan,

Thank you for the kind feedback and we hope to welcome you again.

Regards,
Darren

Valorada con 5 estrellas sobre 5

Quick and efficent

25 de marzo de 2025
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Respuesta de Balkan Holidays

Hi there,

Thank you for the feedback and for choosing Balkan Holidays, we wish you a great holiday.

Regards,
Balkan Holidays

Valorada con 5 estrellas sobre 5

Excellent Service

Very fast and professional thankyou

17 de marzo de 2025
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Respuesta de Balkan Holidays

Hi Kenneth,

Thank you for the kind feedback, we really appreciate it.

Regards,
Balkan Holidays

Valorada con 5 estrellas sobre 5

Good service

Quick and helpful.

23 de marzo de 2025
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Respuesta de Balkan Holidays

Hi Sharon,

Thank you for taking the time to leave your feedback.

Kind Regards,
Balkan Holidays

Valorada con 4 estrellas sobre 5

rep good

rep good , hotel good

21 de febrero de 2025
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Respuesta de Balkan Holidays

Hi Diane,

Thank you for the kind feedback and we look forward to welcoming you again.

Regards,
Balkan Holidays

Valorada con 5 estrellas sobre 5

Rebooked for next year

Rebooked for next year , says it all

16 de marzo de 2025
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Respuesta de Balkan Holidays

Hi Rhian,

Thank you for your loyal custom to Balkan Holidays and we look forward to welcoming you again.

Regards,
Balkan Holidays

Valorada con 5 estrellas sobre 5

Easy to complete booking

Easy to complete booking, second time booking with balkan Holidays and our last holiday was brilliant and am sure this one will be just as amazing, good price very friendly reps at resort, which will help with some amazing day trips.

16 de marzo de 2025
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Respuesta de Balkan Holidays

Hi Anthony,

Thank you for the kind feedback and your loyal custom to Balkan Holidays. We look forward to arranging your next trip.

Regards,
Balkan Holidays

Valorada con 5 estrellas sobre 5

Straightforward and simple to use

Straightforward and simple to use. Have used Balkan many times.

23 de marzo de 2025
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Respuesta de Balkan Holidays

Hi Janey,

Thank you for the loyal custom to Balkan Holidays and we look forward to welcoming you again.

Regards,
Balkan Holidays

Valorada con 5 estrellas sobre 5

In the past we have booked with Balkan…

In the past we have booked with Balkan and never had any trouble with the bookings. This time, it was so easy and didn't take long to fill out and pay

22 de marzo de 2025
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Respuesta de Balkan Holidays

Hi Joanne,

We really appreciate your loyal custom to Balkan Holidays and look forward to welcoming you once again.

Regards,
Balkan Holidays

Valorada con 5 estrellas sobre 5

Tanja was extremely helpful with the…

Tanja was extremely helpful with the whole process.
Fantastic customer service

21 de marzo de 2025
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Respuesta de Balkan Holidays

Hi Noel,

Thank you for the kind feedback for our colleague Tanja we are sure she will be very happy to read it. We wish you a fantastic holiday.

Kind Regards,
Balkan Holidays

Valorada con 4 estrellas sobre 5

Enjoyed my stay

The hotel was modern, clean and had a nice feel about it. Would stay again. A minor issue… there was only one coffee machine that served all the restaurant which was placed right beside the doors to the kitchen. The queue was at times 8 to10 deep and was in the way of the restaurant staff and other residents getting their breakfast. To get your coffee, it could take at least 10 minutes. Please could the coffee machine be moved and have 2 machines in use?

12 de marzo de 2025
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Respuesta de Balkan Holidays

Hi David,

Thank you for the feedback we really appreciate it and we will be passing your comments directly to the hotel. We do hope to be able to welcome you again.

Regards,
Balkan Holidays

Valorada con 5 estrellas sobre 5

Very easy to book holiday.

Very easy to book holiday.
Use same company every year as never had a problem in 9 years.

20 de marzo de 2025
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Respuesta de Balkan Holidays

Hi John,

We really appreciate the loyal custom and look forward to welcoming you again.

Regards,
Balkan Holidays

Valorada con 5 estrellas sobre 5

The Holiday ran like a "well oiled…

The Holiday ran like a "well oiled machine". Reps and instructors were great.

12 de marzo de 2025
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Respuesta de Balkan Holidays

Hi there,

Thank you for the really kind feedback we it is very much appreciated. Looking forward to arranging your next holiday.

Regards,
Balkan Holidays

Valorada con 5 estrellas sobre 5

Best value

Simple to navigate.great value

19 de marzo de 2025
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Respuesta de Balkan Holidays

Hi Paul,

Thank you for choosing Balkan Holidays and we look forward to welcoming you.

Regards,
Balkan Holidays

Valorada con 4 estrellas sobre 5

All Good

Flight on time
Hotel bang on
VIP lift pass needed to beat the queues but was expensive

12 de marzo de 2025
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Respuesta de Balkan Holidays

Hi Dave,

Thank you for the feedback and for choosing Balkan Holidays, we look forward to welcoming you again.

Regards,
Balkan Holidays

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