Bare Minerals Opiniones 

359
TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I wish there was provision for a zero star rating That would have been my honest rating of the ageless face cream It gave me horrible reaction ,itchy facial rashes that were similar to ring wo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely products. Especially skin longevity. It's smooth, my face feels nourished and it has a beautiful scent. It's my absolutely favourite face cream. Easy to order and delivered in the time I w... Ver más

Valorada con 5 estrellas sobre 5

Love bare minerals powder foundation, it doesn’t feel heavy at all and provides good coverage. Recently got another great deal on foundation and brush set direct on their website. Purchase has been di... Ver más

Valorada con 5 estrellas sobre 5

I was very impressed that Michelle picked up on my emails, after speaking with me earlier in the day. Her help with my problem was greatly appreciated. Hopefully third time lucky my parcel will arr... Ver más

Información sobre la empresa

  1. Industria cosmética

Escrito por la empresa

Clean is in our genes. After pioneering the skin-friendly makeup movement in 1995, our makeup still does more than most. With Mineral-powered formulas that are naturally calming, balancing and protective, our clean beauty lineup proves our rule: beauty should feel as good as it looks.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

359 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 70% de las opiniones negativas

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3,5

Todas las opiniones

(359)

24 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

New customer to "Bare Minerals" and…

New customer to "Bare Minerals" and have found their customer service really helpful, quick to reply and respond to my query. Have been using the powder foundation for a few weeks now and I am finding it really good - in fact have just bought one for my daughter too!

28 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Vicky in customer service was…

Vicky in customer service was exceptionally efficient and I was thrilled with my discount for an order that had accidentally been cancelled due to an IT issue on Bare Minerals' end. Thank you!

27 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking!!

placed an order before Christmas, still not arrived and still no response to emails but they have quite happily taken my money.

6 de marzo de 2022
Opinión espontánea
Logotipo de Bare Minerals

Respuesta de Bare Minerals

Dear PD,

We are sorry to hear you have still not received your order.

Please kindly contact us on customerservice@bareMinerals.co.uk with your order number so we can assist you. Alternatively, you can give us a call on 0800 652 3362.

We are looking forward hearing from you and helping with your query.

Kind regards,

Your bareMinerals Team

Valorada con 5 estrellas sobre 5

Outstanding customer service

Stephanie displayed a high level of professionalism in dealing with my lost parcel.She was very friendly, knowledgeable and helpful.It was a great pleasure to be assisted by her.She sent me a replacement product after investigated what occurred with my initial parcel.Many thanks again for your input and effort.

28 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

My package was mis delivered by Royal Mail, I reported this to Bare Minerals who investigated promptly . I was kept informed of progress , in the end BM posted me a replacement . Customer Services were extremely good (as are the products) and I would have every confidence in shopping with them in the future .
LM

22 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great advice!

I emailed into BM asking for shade advice and they were excellent. I actually already guessed myself and bought golden ivory which was then what they recommended and it’s perfect. Thank you!

18 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service Support

I had a query over the availability of a foundation product I've been using for several years. My email was responded to quickly and the information provided was useful and informative from a knowledgeable colleague. Excellent and speedy customer service, many thanks.

15 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I wanted to purchase a product and I…

I wanted to purchase a product and I was given a discount code which I had to apply at checkout but every time I put the code in it would not accept it.
So I contacted Customer services by email and finally by phone, a lovely lady by the name of Stephanie guided me through the process to solve the issue, which was a success and I finally managed to purchase the product I wanted.
They’re always very helpful and obliging,
also I returned a product which was not suitable and they refunded me straight away.
I highly recommend Bare Minerals and their products which are to a high standard and cruelty free.

28 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Client Service

When contacting the Client Service department (regarding the delivery of my purchase), they were extremely helpful and provided the details I was after in very short time.
thank you,

14 de enero de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great customer service

Unfortunately I recently had a parcel lost by Royal Mail. Bare Minerals and their team, especially Katia, were so helpful and efficient to rectify the situation. I love Bare Minerals as a product, and this experience is the reason why I will continue to use them. Fantastic customer service.

23 de diciembre de 2021
Opinión espontánea

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