I usually telephone my order through. Parcel is packed well. Texts from being dispatched to delivery. Excellent products. Excellent service. You can speak to a human being not a machine if you have a... Ver más
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Consulta las opiniones de los clientes
Fast service, website easy to use and having been a customer for many years I've never had any issues, reliability in abundance. Oh and the packaging was great, little box, well protected items. Did I... Ver más
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Great value, quality oils on offer from Base Formula. Purchased from a recommendation from my tutor. Communication was very quick and helpful. Speedy delivery and extremely well packaged. I have made... Ver más
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I have been ordering from Base Formula for years. I love their products and they are good quality. I recommended their products to Macmillan Unit where I volunteer. They have also been ordering from... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de insumos de aromaterapia
- también en la categoría
- Proveedor de productos de belleza
- Tienda de artículos para el cuidado personal
- Tienda de cosméticos
- Tienda de insumos para masajes
- Tienda de salud y belleza
Sobre Base Formula
Escrito por la empresa
Base Formula supply the finest aromatherapy essential oils, carrier oils, massage oils, massage waxes, cosmetic bases, pre-blended products and natural skincare ingredients, including 100% pure hydrolats. We also sell a wide variety of bottles, jars and different types of closures for making your own products. We offer discount to professional therapists, have a trade price list for bulk orders and can also offer an own-label service. LEARN MORE
Información de contacto
38-40 Pate Road, LE13 0RG, Melton Mowbray, Reino Unido
- 01664501110
- info@baseformula.com
- www.baseformula.com
4,9
Excelente
2 mil opiniones
Invita a los clientes a opinar
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Lovely organic base cream , is absorbed quickly and appears to be non greasy. Great for us therapist’s who don’t have the time to make our own.
From ordering to delivering, fast and efficient.
11 de diciembre de 2025
Respuesta de Base Formula
Dear Fiona
Thank you for your feedback. We're pleased to hear that you're happy with our organic moisturising cream and with our service. We look forward to you shopping with us again soon.
Merry Christmas
Base Formula
Lovely products
Lovely products usually delivered quickly. Plenty of information provided when trying new products and enjoy using the recipes and reading the blogs provided. Thank you.
8 de diciembre de 2025
Respuesta de Base Formula
Dear Ellen
Thank you for your feedback. It''s good to know you're happy with our products and all the information available on our website and blog. We hope you'll choose to shop with us again soon.
Merry Christmas
Base Formula
Rosehip carrier oil is the same colour…
Rosehip carrier oil is the same colour as Grapeseed and Argan carriers.
Products are not lab verified.
4 de diciembre de 2025
Respuesta de Base Formula
Dear Jo
Please rest assured that our products are 100% pure and genuine. We have checked the batch number on the Rosehip you received and will email you the Certificate of Analysis. These are always available on request.
Regarding the colour you should know that oils can naturally vary from batch to batch for a number of reasons including growing conditions, weather, soil type etc etc.
As you will see from our 'many' 5 star reviews the quality of our oils is never normally questioned, so we hope that we have now put your mind at rest.
Base Formula
Quick to get order out but…
Quick to get order out but unfortunately courier made delivery error and base formula sorted out the mistake asap 🙏
5 de diciembre de 2025
Respuesta de Base Formula
Dear Sharon
Thank you for your feedback. We're sorry that the courier made an error, but are pleased that we got it all sorted for you.
Merry Christmas
Base Formula
“The packaging was damaged
“The packaging was damaged. None of the gels had any plastic foam around them, so many were ruined during transportation and leaked everywhere.”
2 de diciembre de 2025
Respuesta de Base Formula
Dear Feina
We are so sorry that your order arrived damaged. As it's an international order it is extremely hard for us to control how the box is treated by overseas shippers and customs. We will contact you directly via email to discuss this further.
Apologies
Base Formula
Lovely quality products and excellent…
Lovely quality products and excellent customer service. Will definitely be a repeat customer.
2 de diciembre de 2025
Respuesta de Base Formula
Dear Gillian
Thank you for your feedback. We're pleased to hear that you are happy with our products and service and we look forward to you shopping with us again soon.
Best wishes
Base Formula
I’ve not got round to using my oils yet…
I’ve not got round to using my oils yet but I will do soon and I will be ordering some more from you guys in the new year. The free gift I received was lovely surprise and I’m very grateful thank you very much. I want to start making some skincare and diffusers for my own personal use so I will be looking at the products you have to make them and get some in the new year.
1 de diciembre de 2025
Respuesta de Base Formula
Dear Yvonne
Thank you for you feedback. We're pleased to hear that you liked your free gift and that you'll be making your own skincare and diffusers in the New Year. Do have a look at our blog as there are lots of recipe ideas on there.
Best wishes
Base Formula
Base Cream
I have been using this product for many years, it spreads beautifully and soaks well into the skin. It makes a great base for my hand blended aromatherapy creams .
27 de noviembre de 2025
Respuesta de Base Formula
Dear Dawn
Thank you for your feedback. It's good to hear you enjoy using our Moisturising Cream and we look forward to you shopping with us again soon.
Best wishes
Base Formula
Always excellent service and products
Always good customer service given and lovely products and quality.
4 de diciembre de 2025
Opinión espontánea
Respuesta de Base Formula
Dear Anne
Thank you for your feedback. It's great to hear that you're happy with our products and service and hope to see you shopping with us again soon.
Best wishes
Base Formula
Excellent service
Excellent service, quick dispatch and delivery of great quality products which were well packaged. Highly recommend this company.
21 de noviembre de 2025
Respuesta de Base Formula
Dear Lyn
Thank you for your feedback and recommendation. It's great to hear that you are happy with both our products and service and we look forward to you shopping again soon.
Best wishes
Base Formula
Lovely base cream
Lovely base cream.I particularly like the fact the ingredients are listed, as I like to know what I’m putting on my skin.
12 de noviembre de 2025
Respuesta de Base Formula
Thank you for your feedback. We're pleased to hear that you love our base Moisturising Cream and we hope you'll choose to shop with us again soon.
Best wishes
Base Formula
Fast efficient service
Fast efficient service. I can always rely on Base Formula Oils being of the very highest quality.
11 de noviembre de 2025
Respuesta de Base Formula
Dear Carol
Thank you for your feedback. We are pleased to hear that you're happy with the quality of our oils and our service. We hope you'll choose to shop with us again soon.
Best wishes
Base Formula
Fast delivery
11 de noviembre de 2025
Respuesta de Base Formula
Dear Anne
Thank you for your feedback. It's good to know your order arrived promptly and we hope you're happy with the products.
Best wishes
Base Formula
Respuesta de Base Formula
Dear Nicki
Thank you for your feedback. It's good to know you're happy with our products and prici and we look forward to you shopping again soon.
Best wishes
Base Formula
Respuesta de Base Formula
Dear Hanna
Thank you for your feedback. We are very pleased to hear you're happy with our products and service and hope to see you shopping again soon.
Best wishes
Base Formula
Very helpful and friendly when I tried…
Very helpful and friendly when I tried to pay for an order (problem was different delivery address to credit card address). Very quick delivery too. Lovely products. Thank you.
29 de octubre de 2025
Respuesta de Base Formula
Dear Andrew
Thank you very much for your feedback. It's great to hear that you were happy with our service, delivery and products and we hope you'll choose to shop again soon.
Best wishes
Base Formula
Great service
Always great service and the products are good quality but inexpensive
29 de octubre de 2025
Respuesta de Base Formula
Dear Jude
Thank you for your feedback. It's good to hear that you're happy with our products, service and pricing. We look forward to you shopping again soon.
Best wishes
Base Formula
Beautiful preblended aromatherapy oils smell…
The preblended aromatherapy oils smell beautiful! Very hard to choose which one you want. Delivery was fast & packaged well.
27 de octubre de 2025
Respuesta de Base Formula
Dear Christine
Thank you for your feedback. We're pleased to hear that you're happy with our pre-blended essential oils. Maybe you'll have to try them all :-)
Best wishes
Base Formula
Quick delivery and lovely products
Quick delivery and lovely products, my go to for essential oils and hydrolats.
27 de octubre de 2025
Respuesta de Base Formula
Dear Kayleigh
Thank you for your feedback. It's great to hear that we're your go-to supplier for essential oils and hydrolats. We look forward to supplying you again soon.
Best wishes
Base Formula
Products that never disappoint
Fabulous products and lots of good advice from staff and website. My skin has never felt better.
I’m looking forward to my Christmas blend for my room diffuser.
20 de octubre de 2025
Respuesta de Base Formula
Dear Jan
Thank you so much for your feedback. It's great to hear that you're happy with our skincare products and our service! We will be restocking the Christmas oils very soon, so watch this space!!
Best wishes
Base Formula
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