Great to find a replacement loo seat for our Laufen wc at a reasonable price – it is a brand that can be hard to find. Company kept me informed when there was a delay with the item, and once the item... Ver más
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Consulta las opiniones de los clientes
I made a mistake with my postcode for delivery. James unpicked it with great diplomacy and kindness. Best price for my bathroom shower goods. I would sincerely recommend Bathroom Supplies Online... Ver más
La empresa ha respondido
Really incredible service and delivery. I originally ordered an item that wasn’t in stock and they promptly informed me of this and released the hold on my card so no need for refund etc. I was st... Ver más
La empresa ha respondido
Great communication, polite staff. Refunded my first order quickly as the manufacturer didn’t have in stock for a few weeks. Prompt in assisting me with getting a shower drain cover as this wasn’t inc... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor para baños
- también en la categoría
- Reformas de baño
- Tienda de insumos para plomería / fontanería
- Tienda de puertas para duchas
- Tienda para la reforma del hogar
Sobre Bathroom Supplies Online
Escrito por la empresa
At Bathroom Supplies Online, we’re committed to bringing you the highest quality bathroom supplies while focusing on what matters most - You, our customer. We understand that creating your ideal bathroom is a personal journey, and our team is here to support you at every stage, offering top brands like Villeroy & Boch, Ideal Standard, Geberit, Abacus, Carron, Laufen, Burlington, Silverdale, Bette, and Kaldewei. Unlike many online retailers, we don’t just sell products; as experienced luxury bathroom installers, we bring hands-on expertise and real insight to help you make the best choice for your space.
Our dedication to quality and service goes beyond the sale. Every review on Trustpilot is valuable to us because it reflects our commitment to delivering excellence. We’re proud of our Trustpilot ratings, as they reflect the trust customers place in us for both small updates and full bathroom renovations. When you choose Bathroom Supplies Online, you’re not just getting competitive prices and genuine products; you’re getting expert advice from a team that genuinely cares about your satisfaction.
Join the many satisfied customers who have transformed their bathrooms with our support. From helpful customer service to a curated selection of trusted bathroom brands, Bathroom Supplies Online is here to make your vision a reality. Discover why so many customers trust us and see why our reputation on Trustpilot continues to grow. At Bathroom Supplies Online, we’re in it for the long haul—providing not just bathrooms but spaces you’ll love for years to come.
Información de contacto
620 Holderness Road, HU9 3EZ, Hull, Reino Unido
- 01482 795165
- sales@bathroomsuppliesonline.com
- www.bathroomsuppliesonline.com
4,9
Excelente
2 mil opiniones
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Very happy with service and item
Great to find a replacement loo seat for our Laufen wc at a reasonable price – it is a brand that can be hard to find. Company kept me informed when there was a delay with the item, and once the item I wanted was in stock delivery was very quick. Only just able to leave review as we had not had the opportunity to fit it until today. Will definitely use this company again.
13 de julio de 2026
Respuesta de Bathroom Supplies Online
Hi,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team.
We appreciate your feedback and are happy to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Brad
Excellent products and outstanding customer service
I purchased Laufen vanity units with basins, and I couldn’t be happier with the overall experience. The selection was excellent, and the range of sizes and measurements was exactly what we needed. The products arrived exactly as described, and the packaging was outstanding. Everything was carefully secured on a pallet to ensure the basins were fully protected during transport.
I can only compliment the incredible customer service. As I was ordering from outside the UK, there were a few complications, but the customer service was exceptionally helpful, professional, and supportive throughout the process. They went above and beyond to make sure everything was handled as smoothly as possible.
My experience with Bathroom Supplies was entirely positive, from the product selection to the delivery and customer support. I would not hesitate to order from them again.
2 de octubre de 2026
Opinión espontánea
Respuesta de Bathroom Supplies Online
Hi,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team.
We appreciate your feedback and are happy to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Brad
I made a mistake with my postcode for…
I made a mistake with my postcode for delivery.
James unpicked it with great diplomacy and kindness.
Best price for my bathroom shower goods.
I would sincerely recommend Bathroom Supplies Online.
Exceptional service!
12 de octubre de 2026
Opinión espontánea
Respuesta de Bathroom Supplies Online
Hi Fiona,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team, and I’ll be sure to pass your comments on to James.
We really appreciate your feedback and are delighted to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Louis
They sent two identical packages by…
They sent two identical packages by mistake. No big deal. A simple mistake. However, I was not aware of this and with no prior warning a driver rang at 7am and was parked outside of my house to collect the extra package. He proceeded to open both packages, take photos etc…in my living room for about ten minutes. It was still dark! I rang the company to complain about the lack of communication. They apologised, but it seems like a ramshackle of an organisation. I wouldn’t recommend.
9 de octubre de 2026
Opinión espontánea
Respuesta de Bathroom Supplies Online
Hi Stefan,
Thank you for your feedback. We sent an email and text message advising that the collection had been scheduled; however, as the order was placed by your landlord, it appears this information was not passed on to you. We are genuinely sorry for the confusion and understand how disruptive an unexpected early-morning collection can be.
We have spoken directly with the courier to address how the collection was handled and have offered our sincere apologies. While the duplicate delivery was an honest mistake, we appreciate that the collection process could have been managed much better.
We take customer service very seriously and regret that this experience left you disappointed. Thank you for bringing this to our attention.
Regards,
Brad
Incredible customer service and fast delivery
Really incredible service and delivery. I originally ordered an item that wasn’t in stock and they promptly informed me of this and released the hold on my card so no need for refund etc.
I was struggling to find an alternative product but Brad suggested 3 options, one of which was great. I need the item quickly and Brad communicated this to the distribution team. I placed the order on Tuesday around 3pm and it was delivered by 10:30am the following the day. Ahead of the time quoted. Really great business to deal with.
6 de octubre de 2026
Opinión espontánea
Respuesta de Bathroom Supplies Online
Hi,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team, and I’ll be sure to pass your comments on to Brad.
We really appreciate your feedback and are delighted to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Kris
excellent service
Brad and his team provide an excellent service. Ordering and delivery was smooth, and all phone queries were dealt with quickly and efficiently. Can highly recommend.
27 de agosto de 2026
Opinión espontánea
Respuesta de Bathroom Supplies Online
Hi Liz,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team. I will pass your comments on to Brad.
We appreciate your feedback and are happy to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Kris
Respuesta de Bathroom Supplies Online
Hi,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team.
We appreciate your feedback and are happy to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Kris
Was Dire quality Novellini Kuadra H2, but new alternative due to arrive
EDITED ..... WAS Dire. Purchase a Novellini Kuadra H2 glass panel and deflector door . Came to fit them this week and the door panel hinges do not align with the main panel . Poor quality production. Hinge and glass do not align so we can not install the door ( 6mm difference) . With a spirit level you can see the hinge on the door is not level ( at manufacturer) poor quality contro compared to the same items we purchased in 2014 . I. Bathroom Supplies Online have negotiated a replacement Novellini screen and door due to arrive in a few weeks , so good customer service from Brad .
28 de septiembre de 2026
Opinión espontánea
Respuesta de Bathroom Supplies Online
Hi Sean,
Thank you for updating your review. We’re sorry that the original product was faulty and for the inconvenience this caused. However, we’re pleased we were able to help liaise with the manufacturer and arrange a replacement to resolve the issue.
We appreciate your patience and your kind comments about our customer service.
Regards,
Brad
Respuesta de Bathroom Supplies Online
Hi Charles,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team.
We appreciate your feedback and are happy to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Brad
Brilliant service all round including…
Brilliant service all round including the courier
29 de septiembre de 2026
Opinión espontánea
Respuesta de Bathroom Supplies Online
Hi David,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team.
We appreciate your feedback and are happy to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Brad
Respuesta de Bathroom Supplies Online
Hi,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team.
We appreciate your feedback and are happy to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Brad
Quick and smooth delivery
Quick and smooth delivery, and good communication at each step.
29 de septiembre de 2026
Respuesta de Bathroom Supplies Online
Hi Grzegorz,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team.
We appreciate your feedback and are happy to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Brad
Great price for a great product with…
Great price for a great product with fast delivery too. The Vado Universal sink waste is a brilliant product. Yes, there are cheaper options but if you buy Vado it will last so much longer.
28 de septiembre de 2026
Respuesta de Bathroom Supplies Online
Hi Stephen,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team.
We appreciate your feedback and are happy to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Brad
Efficient speed of supply.
28 de septiembre de 2026
Respuesta de Bathroom Supplies Online
Hi John,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team.
We appreciate your feedback and are happy to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Brad
A clip had become broken in-transit
A clip had become broken in-transit – this was quickly replaced when I brought it to the company's attention.
21 de septiembre de 2026
Respuesta de Bathroom Supplies Online
Hi Patrick,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team.
We appreciate your feedback and are happy to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Brad
Straight forward to order a product in…
Straight forward to order a product in the range that I wanted. It was sent quickly and I felt informed all the way.
20 de septiembre de 2026
Opinión espontánea
Respuesta de Bathroom Supplies Online
Hi Trent,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team.
We appreciate your feedback and are happy to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Brad
Great communication
Great communication, polite staff. Refunded my first order quickly as the manufacturer didn’t have in stock for a few weeks. Prompt in assisting me with getting a shower drain cover as this wasn’t included in my delivery as expected. All in all a really good experience, hard to find good customer service like this today. Thank you
7 de septiembre de 2026
Opinión espontánea
Respuesta de Bathroom Supplies Online
Hi Portia,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team.
We appreciate your feedback and are happy to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Brad
Top work
Top work. Shipped immediately. Nice one, will use again
17 de septiembre de 2026
Opinión espontánea
Respuesta de Bathroom Supplies Online
Hi,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team.
We appreciate your feedback and are happy to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Brad
Respuesta de Bathroom Supplies Online
Hi Dave,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team.
We appreciate your feedback and are happy to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Brad
excellent customer service and care
excellent customer service and care, after 3 years from my first order, i needed some parts to fix small issue with shower panel valves, and within 24hrs, i got all what i need then 3 days later i have received the parts. this company is one of the best for simple reason, their customer service is extremely fast and helpful, you don't need to wait days and maybe months to solve your issues same like most of other companies do! i am really happy with and appreciate their support. ref. Order Number: 114657, order reference is CX303829001122, other ref. 1750038 & PO#1481630 / 280871
11 de septiembre de 2026
Opinión espontánea
Respuesta de Bathroom Supplies Online
Hi Ahmed,
Thank you for taking the time to leave this excellent 5-star review! Your kind words and support mean a lot to our team.
We appreciate your feedback and are happy to hear that you were impressed with our service. We look forward to seeing you again soon.
Regards,
Brad
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