BATransfer has a great booking system and emails useful dispatching notifications with car and driver details, which is great for getting in touch with driver (even via WhatsApp). We booked a 9-seat... Ver más
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Consulta las opiniones de los clientes
I booked the taxi for my elderly in laws who told me Roshan was polite and very helpful. He helped them with heavy baggage and arrived earlier than our requested time when we called because their flig... Ver más
I have used BA transfers for a number of years now and have found them to be excellent. Simple and straightforward to book and you are provided with details of your driver and a contact well in advanc... Ver más
Just had another airport transfer to London Heathrow. As always, the company verified pick up the day before, and we were informed of driver and vehicle by e-mail. Driver was on time. The Executive... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Batransfer.com was established in 2005, with specially trained professional drivers and large vehicle fleet equipped with latest satellite navigation system. We are also reputed in the industry for good customer service, which pays attention to ensure every individual customer' satisfaction. England Transfers has won lphca (London - Licensed private hire car association) five star award continuously since 2005, see lphca.co.uk member name Airport Only.
Información de contacto
Unit 1\D, 142 Johnson Street,, UB2 5FD, Southall,, Reino Unido
- +44 208 900 2299
- contactus@batransfer.com
- www.batransfer.com
4,6
Excelente
1 mil opiniones
Ha contestado el 20% de las opiniones negativas
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Respuesta de Batransfer
Thank you so much for supporting us with a four-star review.
We are so glad to hear we have been providing you a service that is off exceptional standards.
We hope to see you again in the near future.
Excellent service and friendly drivers.
17 de diciembre de 2024
Respuesta de Batransfer
Thank you so much for supporting us with a five-star review.
We are so glad to hear we have been providing you a service that is off exceptional standards.
We hope to see you again in the near future.
Always on time
Always on time, great drivers and very attentive support staff
16 de diciembre de 2024
Respuesta de Batransfer
We thank you for sharing your positive experience.
We pride ourselves on providing you a service that is off exceptional standards.
We hope to see you again in the near future.
Have a wonderful day.
Reliable
Reliable
Friendly and helpful drivers
Kept well informed of driver details
16 de diciembre de 2024
Respuesta de Batransfer
Thank you for such a fantastic review.
We are overjoyed to hear that we have exceeded your expectations and we will make sure same in the future.
always good service
14 de diciembre de 2024
Respuesta de Batransfer
We thank you for sharing your positive experience.
We are grateful for your business with us and hope to see you soon.
Great service!
10 de diciembre de 2024
Respuesta de Batransfer
Thank you so much for supporting us with a five-star review.
We are so happy you had a good experience with our service.
We hope to see you again in the near future.
Have a wonderful day.
Despite clear instructions nobody met…
Despite I had some issues with meeting taxi driver in airport it was successfully resolved and the apologies brought by the company. I will use the company services again in the future.
14 de octubre de 2024
Opinión espontánea
Respuesta de Batransfer
Thank you so much for supporting us with a four-star review.
We are so glad to hear we have been providing you a service that is off exceptional standards.
We hope to see you again in the near future.
Have a wonderful day.
Driver arrived right on time
Driver arrived right on time. I didn’t have cell service once we got off the cruise so the company sent me the driver’s name and picture, and a description and tag number for the van.
Driver was very courteous and friendly, got us to Heathrow in time to make our flight. Thanks to Mr Arumugan!
27 de julio de 2024
Opinión espontánea
Respuesta de Batransfer
Thank you so much for sharing your positive experience with Arumugan.
We are so happy you had a good experience with our service.
We hope to see you again in the near future.
Driver Guljeet wasn't professional at…
Driver Guljeet wasn't professional at all. He called me before the pick up time and said he is lost. Arrived without car seat which we booked , when we asked for the car seat he said we can book elsewhere, and the worst thing he was rude, he question me if I have the money for payment and asked payment upfront before leaving for airport, I used this company for years and I was happy customer until now, but like driver Guljeet said... I can book elsewhere and I will...
26 de junio de 2024
Opinión espontánea
Respuesta de Batransfer
We’re disappointed to hear about your negative experience. Please know that this isn’t the usual standard of our service and we always aim to deliver what we commit. To make things right and show you our commitment to providing the best customer experience, please contact us at contactus@batransfer.com.
100% reliable
100% reliable. Details of driver and vehicle sent a day before travel. No hidden costs. Great service.
21 de enero de 2024
Respuesta de Batransfer
Thank you for leaving us a review.
We are delighted to hear we have been providing you a service that is off exceptional standards. It’s always a pleasure, encountering pleasant reviews as such.
We hope to see you again in the near future.
Driver was waiting for us when we…
Driver was waiting for us when we arrived at Gatwick Airport. Great service. Very helpful and polite
22 de diciembre de 2023
A stress free ride through busy London .
The car arrived on time following a call from the driver, Mohamed, and was as ordered. Mohamed greeted us warmly, helped with our luggage and made us comfortable.
His standard of driving was best described as professional and we had a safe and pleasant 2 hour drive.
Thank you
22 de diciembre de 2023
Driver was patient as we had a delay…
Driver was patient as we had a delay and friendly
22 de diciembre de 2023
Very punctual and friendly driver
Very punctual and friendly driver. We had a smooth journey to the Airport,would definitely recommend to my family and friends 👍.
21 de diciembre de 2023
Great service
22 de diciembre de 2023
Reliable
Reliable, good value, friendly driver, good communication. Everything you need.
22 de diciembre de 2023
They managed to find us another driver…
They managed to find us another driver to pick us up after the first driver was a no show as our flight came in early. We called the reservation team to let them we landed early even though they should have been monitoring the flight since they had this information. Unfortunately the original driver did not monitor this and did not come even though we waited 45 minutes. We got another driver when we threatened to cancel the reservation after waiting 50 minutes.
22 de diciembre de 2023
very good service
22 de diciembre de 2023
Great service
Good service. Punctual. Would recommend BA transfers to anyone looking for reliable airport transfers.
21 de diciembre de 2023
Driver was on time and communicated…
Driver was on time and communicated well before he found me.
21 de diciembre de 2023
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