Luke was the guy who sold me my Kia Stonic on the 21st July, he was really helpful got the paperwork done efficiently enough, kind, and considerate. The inly reason I haven't given 5 stars is becaus... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Really happy with the service I received when purchasing my car. Everyone was so friendly, helpful and welcoming from start to finish. They were happy to answer any questions and took the time to ex... Ver más
Amazing experience from start to finish. Super helpful, any questions I asked they were answered promptly. Top guys working at this garage. Would recommend 😁
Really great service. Very efficient and informative. Had no problems buying my car and I’m very happy with my experience here.
Información sobre la empresa
- Concesionario de autos
- Mercado de automóviles
- Servicio de automóvil
- Concesionario de vehículos de motor
- Concesionario de automóviles usados
Escrito por la empresa
Founded on quality, trust and service, BAV Motor Company is a family-run used-car dealership based in Pyle, Bridgend, Wales. With over 40 years of experience in buying, selling and sourcing high quality second-hand vehicles, we are committed to delivering a car buying experience that is transparent, friendly and fair.  ⸻ Why Choose Us • Experience you can rely on. Generations of automotive expertise mean we know what makes a good used car—just as importantly, we know what doesn’t.  • Excellent selection. We offer a wide range of vehicles, all carefully inspected and described accurately. Our goal is to match you with a car that fits your needs and budget.  • Finance & warranties. Low-rate finance options are available (terms apply), plus warranty support to protect your purchase and your peace of mind.  • Outstanding customer service. Our team is friendly, honest, and approachable. Whether browsing, buying, or after-sales, we aim to make every step straightforward and stress-free.  ⸻ What People Say With over 600 reviews across multiple platforms, BAV Motor Company has achieved a reputation score exceeding 4.7/5 in many listings. Customers most often praise: • friendly staff • excellent value for money • helpful after-sales support  ⸻ Our Promise At BAV, we believe car ownership should be exciting, not exhausting. That means no hidden defects, no surprise fees, and no pressure sales. Just a vehicle you can rely on, with a team that treats you with respect.
Información de contacto
Reino Unido
- www.bavmotorcompany.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Although very helpful and friendly until you have an issue
Although very helpful and friendly staff and atmosphere, when you have a problem then not so helpful. Cars has gone back 3 times for 2 separate issues, rattle from the engine, mechanic says it’s fine, tried to reject the car they are insisting on a CPR 35 inspection which is only needed when a case goes to court, taking car to dealer for a proper diagnostic, trading standards are involved
Update
Car ended up going back, had both front wheel bearings changed for a second time, gearbox removed and inspected which took 4 weeks in total, had car back seemed to drive fine, now a few weeks later found that all tyres have way over inflated, noise has now returned, found one of the driveshafts are notchy, going to have to pay for it myself as can’t afford to be without a car for weeks, very unhappy customer

Respuesta de BAV Motor Company
Honest dealers
Honest dealers, very helpful, would definitely buy from them again.
Great customer service
Great customer service, staff very helpful when finding information on the car. Would definitely recommend.
Love my new car….
Spent a lot of time looking at different cars, then came across BAV motor company. Travelled up to look at the car and was able to test drive myself. Really helpful guys, no pushy sales tactics. Also offered us back to fix a small issue on door handle as needed the car asap. Would definitely recommend. Great selection of cars and very friendly customer service
Had an amazing experience
Had an amazing experience, the guys were great, very accomadating and made the process as smooth as possible. Highly recommend.
Great experience
Bought our Mitsubishi eclipse from Gerald. Really friendly service and smooth process. Great experience!
Brilliant lads very helpful and great…
Brilliant lads very helpful and great communication, easy part ex change. And the car was in great condition
Outstanding and friendly service very…
Outstanding and friendly service very honest and helpful
Very happy with sale and friendly staff…
Very happy with sale and friendly staff that is very friendly and helpful
Fantastic company!
Fantastic company! Bought my first car from BAV Motors, and I was so nervous at first. They made everything so easy and simple, I highly recommend.
I was very impressed that they wouldn't sell me a car that had a minor fault (sunroof issue) until they fixed it, which they did! I would 100% use this company again, thank you! ❤️
Extremely happy with the new car great…
Extremely happy with the new car great company to work with would definitely recommend
Fantastic customer service
Fantastic customer service. Lovely car that I was able to drive away. Thank you
Rude and terrible customer service!
After several helpful conversations on the phone about a vehicle and the logistics of visiting (we weren’t local so a few days needed), arrangements were made to visit and take a look. Deposit offered as well as offering to pay the full price to hold the car due to being as certain as we could be based on the advertised details. We were told that wasn’t necessary and if they had any other enquiries they would call so we could place a deposit to hold it. Noticed the car taken off site, guessed for MOT which was promised in preparation for purchase, but called to check only to be told someone had put a deposit down and was looking at it at that very moment. Very unhelpful and rude member of staff, wouldn’t listen, was rude and wouldn’t pass us on to the person we had already arranged the purchase with, he then hung up! Very disappointed, disrespectful and disgusting customer service!

Respuesta de BAV Motor Company
Amazing service and great help to…
Amazing service and great help to buying my first car
Customer experience
I spent many weeks looking for the replacement car my wife and I wanted. We were fortunate to find the right one at BAV motor co in Pyle Bridgend. The sales staff were very polite and made us feel welcome. There was no sales pressure at all and we took as long as we liked viewing the car we had chosen. They serviced and MOT,d the car for us and even gave 12months AA breakdown cover as part of the deal. I would recommend BAV to anyone looking for a quality car and great customer service.
Had a great experience purchasing a car…
Had a great experience purchasing a car off BAV Motors, highly recommended
From start to finish the service was…
From start to finish the service was exceptionally. Very professional and a really enjoyable experience. Everything was straightforward and no pushy car sales techniques to get you to part with your money. Highly recommended
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







