Ordered an item over 2 weeks ago. They had taken my money but delivery of the item was delayed (Tracking was saying "released by customs"). Eventually I had sent 3 seperate emails with no reply an... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Bought a Jo Malone aftershave for a 30th birthday present. It’s beautifully wrapped so I cannot open it but in anticipation- thrilled with the purchase. A good price and arrived as promised. Would... Ver más
I was a little bit suspicious as I hadn't heard from Beautycos before but the excellent price of one item was just too tempting. Got a confirmation email immediately after I placed my order, including... Ver más
La empresa ha respondido
This product we came across in Lanzarote, my husband has to use this as it is the only cream that stops the itching on his arms and legs, it softens and heals the abrasions that appear on his limbs fr... Ver más
Información sobre la empresa
Escrito por la empresa
Beautycos has one of the largest selections of hair products, skin care products, perfume and make-up as well as everything the beauty heart desires. We sell all the well-known brands that you can get from your hairdresser, beautician and make-up artist, we are just much cheaper. We have a huge selection of all the well-known brands. We employ a wide range of professional staff. At BEAUTYCOS you will find everything from hairdressers, color technicians, nail technicians, materialists to beauticians. We have carefully assembled our team to be able to provide you with professional guidance. We would like to be your favorite retailer of, among other things, shampoo, conditioner and hair treatment.
Información de contacto
Klaregade 21, 5000, Odense, Dinamarca
- +44 20 3318 2576
- Webshop@beautycos.co.uk
- www.beautycos.co.uk
4,1
Muy bueno
260 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 10% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Old item (over 3.5 years), no refund
Item received was old (over 3.5 years), initially seller offered to refund me upon return. 2 months after they received the return via special delivery (my cost) they had not issued a refund breaching distance selling regulations, paypal had to resolve via a dispute
2 de junio de 2025
Opinión espontánea
Respuesta de BEAUTYCOS.co.uk
Dear Jennifer
Thank you for your review.
We are sorry to hear that your experience did not meet your expectations.
However, we would like to clarify that the item in question was not too old based on the shelf life stated by the manufacturer. Your fragrance was also checked via batch number according to our internal shelf life policy and was deemed suitable for sale. Perfumes generally have a shelf life of up to 10 years as long as they are stored correctly and have not been used.
We apologize for the delay in processing your return. Unfortunately, this was due to temporary challenges with our shipping partner, which affected the receipt and processing of return packages. All returned items are carefully checked before any credit can be issued, which also includes handling and registration in our warehouse.
We are of course disappointed that the matter had to be treated as a dispute - it was in no way our intention to cause any inconvenience. We appreciate your feedback and use it constructively in our work to improve returns processes and customer communication.
Best regards,
BEAUTYCOS
Excellent Service
Good pricing, product packaging is excellent, received in great condition.
30 de mayo de 2025
Opinión espontánea
Respuesta de BEAUTYCOS.co.uk
Hi,
Thank you so much for your nice review.
We are happy to hear that you are satisfied with both the price, packaging and delivery – it means a lot to us!
We hope you will be very happy with your product, and we are already looking forward to welcoming you back to us.
Best regards,
BEAUTYCOS.
Excellent customer service
Excellent customer service, I order a parcel but my address was wrong, the team sorted for me quickly and I received my parcel, earlier than expected
Excellent product, well packaged and early
thanks all
19 de mayo de 2025
Opinión espontánea
Respuesta de BEAUTYCOS.co.uk
Hi,
Thank you so much for your nice review.
We are happy to hear that you are satisfied with both the price, packaging and delivery – it means a lot to us!
We hope you will be very happy with your product, and we are already looking forward to welcoming you back to us.
Best regards,
BEAUTYCOS.
Haven’t delivered my item
Purchased an item on 5th May. Their nominated courier did not deliver, nor did they leave a card. The company claims delivery was attempted but I was in all day.
I now have no way of locating the item & Beautycos are saying they will deduct the cost of the return from me.
I appreciate that sometimes deliveries don’t go to plan but this is not a normal way of dealing with things.
Exceptionally poor customer service overall.
If you have the option, shop elsewhere.
21 de mayo de 2025
Opinión espontánea
Respuesta de BEAUTYCOS.co.uk
Dear Daniel
Thank you for your review. We are sorry to hear about your experience – this is definitely not the impression we want you to have of our service.
According to the information from the shipping company, delivery was attempted, but we understand that it can be frustrating when you experience something different – especially if no message or card has been left.
We always do our best to help in such situations, but when a package is returned to us as “not received”, unfortunately there will be return shipping costs, which we inform you about in our terms and conditions.
That said, we take your feedback seriously and would like to investigate the matter further. You are more than welcome to contact our customer service directly with your order number so that we can find a solution that you are happy with.
We apologize for the inconvenience and hope that we will have the opportunity to provide you with a better experience in the future.
Kind regards
Beautyco Customer Service
Great service!
28 de abril de 2025
Opinión espontánea
Respuesta de BEAUTYCOS.co.uk
Hi,
Thank you so much for your review and for sharing your experience. We look forward to seeing you again on our webshop!🌸
Another excellent experience with this…
Another excellent experience with this company.
12 de abril de 2025
Opinión espontánea
Pleasantly surprised
I went online to find a particular brand of men’s aftershave which is notoriously expensive and found it on Beautycos for a really great price. From start to finish the communication regarding my order and the delivery status was brilliant and it arrived in good time. My aftershave was well packaged and I’m over the moon with the product. I would highly recommend giving Beautycos a try, I don’t think you will be disappointed 😊
2 de abril de 2025
Opinión espontánea
Elemis face creams
Excellent service great product at a great price
21 de marzo de 2025
Opinión espontánea
Great Service. I'll be back
good products, prices & great service. I'll be back
10 de marzo de 2025
Opinión espontánea
Respuesta de BEAUTYCOS.co.uk
Hi Roger
Thank you very much for this great review!
I am very pleased to hear thay you have had a great experience shopping with us, and that you appreciate our good prices and service!
I look forward to help you again in the future.
I wish you a great day!
Kinds regards
Emma, Beautycos
Good product but danish writing
The case is as expected but unfortunately the writing is danish . I really think that if you see your customer is from uk then it would be beneficial to tour customer if it’s English written
10 de marzo de 2025
Opinión espontánea
Respuesta de BEAUTYCOS.co.uk
Hi Ruggero
Thank you so very much for this great review!
I am pleased to hear that you have had a great experience shopping with us, and that you appreciate our service!
I hope I get to assist you again in the future.
I wish you a great day!
Kind regards
Emma, Beautycos
One of the best shops for your beauty…
One of the best shops for your beauty needs out there. Hassle free, professional and best deals on the web.
3 de enero de 2025
Opinión espontánea
Respuesta de BEAUTYCOS.co.uk
Hi
Thank you so much for your wonderful review! I’m thrilled to hear that you enjoyed shopping with us and that you had a positive experience on our webshop.
I truly appreciate your kind words and look forward to helping you again in the future!
Wishing you a fantastic day ahead!
Kind regards
Emma, Beautycos
Respuesta de BEAUTYCOS.co.uk
Hi Sally
Thank you so very much for your feedback.
I am really glad to hear that you think our service is good!
I look forward to help you again in the future!
Have a great day!
Kind regards,
Emma, Beautycos
Products Perfect
Products arrived on time & exactly what I ordered. Very happy with the service
1 de febrero de 2025
Opinión espontánea
Respuesta de BEAUTYCOS.co.uk
Dear MS Lambert
Thank you for the great review.
We're glad that your order arrived quickly and that you're happy with the products and prices.
We always endeavour to pick, pack and deliver as quickly as possible so that you can enjoy your order as soon as possible.
Thank you for shopping with us.
We wish you a very good day
Best regards, Louise
Arrived when it should and in good order
3 de febrero de 2025
Opinión espontánea
Respuesta de BEAUTYCOS.co.uk
Dear Shane
Thank you for the great review!
We're glad that your order arrived quickly and that you're happy with the products and prices
Thank you for shopping with us.
We wish you a very good day
Best regards, Malene
Very happy with BeautyCos
Very happy with BeautyCos. I had never used the site before, but everything was excellent. Product is perfect and delivery tracking was helpful. Many thanks.
30 de enero de 2025
Opinión espontánea
Respuesta de BEAUTYCOS.co.uk
Dear James
Thank you for taking the time to give us such a nice review.
We are so pleased to read that you’ve had a good experience shopping on our webshop, and hope that your order has lived up to your expectations.
We hope to see you again on our webshop or one of our physical stores in Denmark.
I hope you have a lovely day,
Kind regards, Louise
easy to order and arrives on time
easy to order and arrives on time , competitive pricing and has items i couldnt get elsewhere
27 de enero de 2025
Opinión espontánea
Respuesta de BEAUTYCOS.co.uk
Hello Ruth,
Thank you for the great review.
We're glad that your order arrived quickly and that you're happy with our service and prices.
We always try to have a wide range of products including new and popular classics.
Thank you for shopping with us and we hope to see you again soon.
We wish you a very good day
Best regards, Malene
Respuesta de BEAUTYCOS.co.uk
Hello Isky,
Thank you so much for such a lovely review, it means a lot to read that you had a good experience when you shopped with us.
We hope to see you again soon.
We wish you a great day
Best regards, Malene
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.