Beers of Europe Ltd. Opiniones 

15.610
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wide and varied selection of beers. Helpful staff that made ordering beers easy. Delivery was made within 24 hours.Excellent service from Beers of Europe and APC.

Valorada con 5 estrellas sobre 5

Great institution, excellent service and fast delivery. Matt - who takes my twice-yearly phone order - is brilliant. Quick, efficient and friendly. Love this outfit.

Valorada con 5 estrellas sobre 5

I made a mistake on my order which was very efficiently handled & rectified for me. Delivery was on time, on date, spot on for content and very efficient and was delivered with courtesy

Valorada con 1 estrellas sobre 5

Oh where to start on this fiasco, an address error that was tied up in an unresponsive system and zero human interaction throughout. Order ended up being held and the only offer was if I paid a... Ver más

Información sobre la empresa

  1. Almacén de cerveza
  2. Distribuidor de cerveza
  3. Fábrica de cerveza
  4. Licorería
  5. Tienda de vinos

Escrito por la empresa

Britains Biggest Beer Shop, with probably the best selection of beers, ciders and spirits in the world in store or online


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

16 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(15.610)

75 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service

They say you only really find out how good a company is when things go wrong, well it turns out Beers of Europe is exceptional!
Having served in Germany as a British soldier during the 80s I was told of Beers of Europe by a friend. I’ve been ordering some of my favourite German Beers online from them for now for 2 years or so. Always prompt service and usually trouble free delivery by DHL. Until now that is when my delivery arrived repackaged by DHL and with a note to say 5 bottles were broken. (Though actually there were 7) I emailed Beers of Europe and someone rang back within a couple of hours. I was offered a fresh delivery of the breakages or a refund, and as it was a large delivery I opted for a refund. I was told within 3-5 days, but actually my credit card was refunded within about 5 minutes!
This is how to do business and keep customers! Sometimes things go wrong, it’s how you deal with them that counts. Anyway, just off to enjoy a Herforder Pils!…

13 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

beers of Europe is a fantastic website…

beers of Europe is a fantastic website there online shop has a wide variety of beers available I brought Rothaus piles witch when I go to Germany in the Black Forest & all so I like to drink Furstenburg piles I don't have a bad word to say about this company one of the best in the uk what can I say Fantastic

14 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service.

Excellent customer service.
Couldnt be more helpful. My delivery company damaged some of my bottles, and was refunded straight away even thought the fault was with the delivery company. My next order arrived with no issues at all.
Have never had any problems and all items i have ordered have been of excellent quality

24 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve been using Beers of Europe for…

I’ve been using Beers of Europe for years and can’t fault them at all really.
Great selection of drinks, always managed to get what I wanted(mostly German imported Lagers) and delivery always very quick with DHL. All emails replied to very swiftly if I have any questions also. Wouldn’t go anywhere else.

19 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Another great transaction (this is my…

Another great transaction (this is my fourth in the last couple of years). Ordered on Monday afternoon and received just 2 days later - free standard (3-day) delivery for orders over £60. DHL provided tracking detail and their driver rang the buzzer - no leaving it outside in the porch! All good.

16 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely brilliant service from the team

Absolutely brilliant service from the team after DHL managed to break multiple bottles in two separate shipments of the same order.

I found the team to be ultra responsive and more than willing to do whatever it takes to get things right. Really they take pride in what they do and care about the customer!

12 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to follow website with a good search facility.

Easy to follow website with a good search facility. I ordered everything I wanted and got free delivery and money off my next order.... what's not to like...!!
Delivery was DHL with no issues at all. (unlike the Evri / Hemes pond life who leave it anywhere but your address).

1 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Helpful service and efficient

Last minute, after I had placed the order and just as they were getting my order together, I rang to ask for an extra box and the lady at the end of the phone was really kind and helpful and efficient. I will definitely consider Beers of Europe again when I need to look at presents

31 de octubre de 2022
Valorada con 2 estrellas sobre 5

Take your money with no explanation

I chose the option for Royal Mail for delivery despite the fact that they had a day of strikes coming up. I again chose the Royal Mail option on a following page. However, my parcel was delivered by dhl andI was charged extra. The strike was 1 day!!!!!!!!!
Don’t think I will purchase here again!

1 de noviembre de 2022

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