Belles Fleurs Opiniones 

273
TrustScore: 2 sobre 5

2,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

If you want your special occasion items delivered at 11:00 PM, this is the place for you! After ordering at 8am and misleading me on the phone at 5:30 PM that they would be delivered between 7pm-8... Ver más

Valorada con 1 estrellas sobre 5

I placed my order for flowers to be sent to my sister for my nephews 1st anniversary. I specifically ordered the blue beauty which is advertised on the website. Firstly I added a note to say early del... Ver más

Valorada con 1 estrellas sobre 5

Got a text from this florist on Saturday to say flowers were delivered to my door... no such thing. They eventually arrived Monday afternoon, they were in very poor condition when they arrived. I'd... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Beautiful flowers, girlfriend absolutely delighted. Knocking a star off for price, quite expensive. Knocking another off because the personalised message wasn’t great. Printed on a sticker in really s... Ver más

Información sobre la empresa

  1. Floristería
  2. Envío de flores
  3. Diseñador floral
  4. Mercado de flores
  5. Servicio de bodas

Escrito por la empresa

Belles Fleurs was established in 1998 in the Blanchardstown Shopping Centre and have been providing our local community with fabulous flowers for over 23 years. Our Dublin shop specialises in creating memorable, long-lasting bouquets for nationwide delivery each day.


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

273 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 14% de las opiniones negativas

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2,0

Todas las opiniones

(273)

7 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Online order flowers did not arrive on…

Online order flowers did not arrive on agreed date. Very disappointing I had to chase up. Difficult to understand person on phone as it was really noisy.
Quality of flowers poor . Package left on doorstep and had fallen over. Some flowers broken. Would not recommend or use service again.

3 de agosto de 2022
Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service! Highly recommend

27 de julio de 2022
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Respuesta de Belles Fleurs

Thanks so much Lois! Great to hear! xxx

Valorada con 5 estrellas sobre 5

I ordered from Belles Fleurs recently…

I ordered from Belles Fleurs recently for my parents anniversary, they looked amazing and my mother has not stopped talking about them since. In all the years of receiving bouquets she said these was by far her best, I got a free upgrade to large too. I've always used this florist whether for delivery or picking up from their store and everyone raves about the flowers when they receive them. The arrangements are beautiful, staff are always helpful and delivery is prompt and never had a problem. I would definitely recommend this florist.

27 de julio de 2022
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Respuesta de Belles Fleurs

Brings a tear to my eye Celine, such a kind review. Thank you so much for sharing your experience with us here. We're so thrilled you're happy with our service 💙💙💙 xxx

Valorada con 5 estrellas sobre 5

Excellent

Prompt delivery . Flowers stayed fresh for over a week. Would never use any other company for flowers ever again

26 de julio de 2022
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Respuesta de Belles Fleurs

Wow, that's so amazing to hear! Thank you so much Rachel xxx

Valorada con 2 estrellas sobre 5

Got a photo of the flowers from the…

Got a photo of the flowers from the recipient. Although they were nice enough, they were not like the photo and looked dull.
Wouldn’t buy again from here.

** update in response to the reply - it isn’t harsh, it wasn’t based off a photo. Some of the flowers were dead and the bunch was dull!! Nothing like the advertised online.
I never give bad reviews - but the flowers were not good. Sorry.

25 de julio de 2022
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Respuesta de Belles Fleurs

Hi Sandra, thanks for your review. Sorry you felt that your overall experience was only a 2 out of 5. And based off a photo too - seems a little harsh but you're entitled to share your thoughts. If you change your mind and wish to give us another go we would be so so grateful xxx

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Quick delivery. Standard of flowers way above what I have ordered online from other companies in the past, thank you.

21 de julio de 2022
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Respuesta de Belles Fleurs

Thank you so so much Kate, amazing to hear that you enjoyed your delivery! xxx

Valorada con 5 estrellas sobre 5

My favourite florist

My favourite florist, lovely selection of bouquets and always delivers on time.

19 de julio de 2022
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Respuesta de Belles Fleurs

Thank you so so much Veronica, you're a real star 🌟 looking forward to creating more gorgeous bouquets for you in future! xxx

Valorada con 4 estrellas sobre 5

Spectacular flowers

The flowers were more spectacular than expected. Excellent quality and have lasted a week so far despite the warm weather.
Only issue was the delivery time. I had specifically requested after 2pm so that I would be there and that they would be a surprise. They were delivered in the morning and left on the doorstep.

17 de julio de 2022
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Respuesta de Belles Fleurs

Thank you so much for sharing your experience Francis! We're delighted that you were happy with the flowers, and it's great to hear they were able to withstand the heat... Unlike some of us 🥵 Regarding your delivery experience, I am sorry that this happened. I'll look into it to see exactly what happened, as I can see you did leave a note at the checkout. Thanks again for your kind review ☺️ xxx

Valorada con 5 estrellas sobre 5

Beautiful Flowers

Beautiful Flowers - Great Gift. Bouquet was full of colour and very well received. Delivery was as expected. Will be using again!

14 de julio de 2022
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Respuesta de Belles Fleurs

Thanks so much Barry! Kind comments like yours is what we do this for ❤️ xxx

Valorada con 5 estrellas sobre 5

Highly recommend

Super fast delivery and gorgeous flowers

14 de julio de 2022
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Respuesta de Belles Fleurs

Thanks Magda! It was a pleasure to create & deliver your bouquet! xxx

Valorada con 5 estrellas sobre 5

Best Flower bouquet

This was the best bouquet of flowers that my husband got so far. All the nice selection and one bird of paradise "very rare" in Ireland flower on it. I highly recommend !! :)

12 de julio de 2022
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Respuesta de Belles Fleurs

Thank you ever so much Raphael, your kind comment means the world to us :) xxx

Valorada con 5 estrellas sobre 5

Had a bad experience 3days ago flowers…

Had a bad experience 3days ago flowers didn’t last long wrote a review and got a response straight away new beautiful bouquet got sent out this morning with apologies couldn’t be happier will definitely recommend and will be buying again thank you belle fleurs great service

4 de julio de 2022
Opinión espontánea
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Respuesta de Belles Fleurs

We are so so delighted we were able to improve your experience with us! Thank you for leaving your 5 star review :)) Looking forward to preparing more lovely bouquets for you in future 😊❤️ Xxx

Valorada con 5 estrellas sobre 5

Beautiful Bouquet of Flowers

Beautiful bouquet of flowers and delivered next day.

28 de junio de 2022
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Respuesta de Belles Fleurs

Many many thanks for leaving your review! We're thrilled you enjoyed your flowers :) xxx

Valorada con 5 estrellas sobre 5

I ordered flowers for my niece which…

I ordered flowers for my niece which were unfortunately delivered three days late by the courier and were sadly past their best. I contacted Belle Fleurs and they arranged for a beautiful replacement to be sent with a note of apology (although the fault was with the courier). I give 5 stars for the quality of the flowers and the excellent customer service. Thank you 😀

23 de junio de 2022
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Respuesta de Belles Fleurs

Thank you for sharing your experience on Trustpilot, Gill. We're really glad you enjoyed your replacement bouquet. Thank you so much for the 5 stars!! 😊❤️ Xxx

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