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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Impeccable service. I was recently working at a festival. 50mph winds funneled through the arena, hit my 7m bell tent and snapped the centre pole. Disaster! I needed a replacement ASAP. I phon... Ver más

Valorada con 5 estrellas sobre 5

Mir gefällt das Umweltbewusstein, der gute persönliche Kontakt und die Hilfsbereitschaft bei Fragen. Mein Baumwollzelt (seit 8 Wochen fest installiert) ist phantastisch zu nutzen durch die Form (Bell... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Communication in advance of ordering was prompt both by messenger and email. Products arrived as promised, well packed and exactly as described. Bell tent was easy to put up and looks fab. After s... Ver más

Valorada con 5 estrellas sobre 5

Really good product - used tent repair kit for a decent hole on the top of the tent, was really easy to apply and looks like it will stand the test of time Dispatched quickly by the vendor to the co... Ver más

Información sobre la empresa

  1. Tienda de artículos de campamento

Escrito por la empresa

The team at Bell Tent Sussex all have one clear objective in mind – we want to have the finest bell tents for sale and glamping accessories online available for you at prices that won’t break the bank. We go to great efforts to keep our prices lower than anywhere else on the market because we want everyone to have the opportunity to have a great glamping experience. We’re proud of the fact that all our Bell Tents for sale are made with organic, premium quality 100% cotton canvas. Quality is important to us, and so we only sell what we believe are the best available products. We’ve spent years buying and testing camping equipment to find the items that are perfect for anyone looking for family tents, festival tents, or small tents for couples. If we do not love it, we do not sell it!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

383 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(383)

63 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A good tent for staying warm at LARP

My friends needed a bell tent for a weekend away, and given it was an open field we decided to go with a 4 metre bell and a stove. So we searched around, and decided on Bell Tent Sussex, who gave a timely delivery, and the tent stood up to quite the storm come August and has satisfied them greatly.

1 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic company to deal with

Fantastic company to deal with. I had a few questions I needed to ask before my purchase and they couldnt have helped me any more. Very pleased with the service and the product.

15 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful company who are very helpful…

Wonderful company who are very helpful and knowledgeable! My first Bell Tent and I had a lot of questions which they were very happy to answer! We LOVE our tent, it’s amazing and has actually made me love camping for the first time in years! Fantastic quality and easy to put up and take down, so much space in the 5m tent for four people!

19 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing company to deal with offering…

Amazing company to deal with offering high quality items for the glamping market , we have purchased a bell tent ( about to purchase another ) along with rugs ( 4 of these.. beautiful) matting and other content items .. fast delivery and reasonably priced.

19 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Next day delivery never happened

Next day delivery never happened, box looked as though it had been around for a while and on reflection the price was a little high in comparison to the outdoor centers. However that's my fault for not checking first .

2 de diciembre de 2024
Logotipo de Bell Tent Sussex

Respuesta de Bell Tent Sussex

Hi Barry,

Thank you for your feedback, and we’re truly sorry to hear about your experience. We did dispatch your tent patches the same day via Royal Mail First Class, as requested, but unfortunately, delays can occasionally happen—especially during the busy Christmas season. While delivery times are usually reliable, we completely understand how frustrating this must have been.

Regarding the price, we’re happy to offer a price match in this instance to ensure you feel you’ve received the best value for your purchase. If the condition of the box fell short of your expectations, particularly if it was intended as a gift, we’d be more than happy to replace it with a fresh box.

We’ve sent you an email so we can discuss the next steps and resolve this for you as quickly as possible. Please don’t hesitate to let us know how you’d like to proceed.

Wishing you a wonderful Christmas,
The Bell Tent Sussex Team

Valorada con 3 estrellas sobre 5

Battery Life Isn’t Great

The lights themselves seem good but the battery life isn’t great. They wouldn’t last an evening camping.

2 de diciembre de 2024
Logotipo de Bell Tent Sussex

Respuesta de Bell Tent Sussex

Hi Richard,

Thank you for taking the time to share your feedback. We're glad to hear you’re happy with the quality of the lights! Regarding the battery life, as mentioned in the instructions, they are designed to last 5–8 hours on a full charge. While they may not have the longest battery life, they can be recharged quickly and conveniently via USB, making them a great option for shorter evening use.

Wishing you a wonderful Christmas,
The Bell Tent Sussex Team

Valorada con 5 estrellas sobre 5

I ordered the 5m Bell Tent with log…

I ordered the 5m Bell Tent with log burner and associated accessories. Ordering was simple and quick and delivery was prompt. I’ve not had chance to pitch yet, but with reference to level of service thus far, all has been first class!

19 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Absolutely amazing customer service

Absolutely amazing customer service - my parcel from Sussex Bell tent when missing in the post, Chris was so kind and helpful and send a replacement for free, despite the fact it wasn’t his fault. Highly recommend

12 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic

Fantastic!
Great customer service, really helpful on the phone and replied so quickly with some questions I once my tent was up, I exchanged some flooring and that was all quick and really simple, all products I bought are great quality.

3 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Beautiful belltent!

Beautiful belltent. Really prompt delivery. Put it up in the garden and there was a storm with thunder and lightening. No leaks 😀
The tripod poles are only a little more work than a central pole.
Everything is good quality. Easy guy ropes and strong pegs.
Bella now dry and packed away ready for a trip to Dorset.

2 de septiembre de 2024

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