Bencerandhazelnut Opiniones 

My parcel never arrived and none of my attempts to contact them was responded to.

Amazing quality, prompt delivery. Wonderful experience with wonderful products

Lovely customer service and the most gorgeous and amazing quality clothes ever.

Beautiful products. Perfect to what I purchased. Thank you

Always amazing - clothes, customer service, can’t ever fault them

Very happy with the quality of the items, sizing and felt the parcel had been packed with so much care. Thank you x

Beautiful quality, fast shipping. Can’t fault anything. Will definitely be a long-term customer.

The clothes are so well made, incredibly soft and great quality

Beautiful quality, love every product I’ve received

I was lucky enough to get in fast enough for the mystery items and the quality of the pieces I received exceeded expectations! They are all so beautiful. My little girl is going to love her tutu for her birthday 🥰

I haven’t received my item as my neighbour stole my package. Still haven’t received my refund or received much communication from owners. I understand there are processes and Australia post are making it difficult to refund the company. But I am left out of pocket and no package.
Have purchased from them before with no issues and absolutely love their products

First time buyer and Loved my sons mystery packs

Loved everything about our mystery bags ! Quality is top notch and the material is so beautiful and soft 🥰

Absolutely adore my purchases from Bencer and Hazelnut, everything is so beautiful and such good quality.

Best quality and so unique! Mystery items are so fun, loved every item!!!

Highly, highly recommend Ruby & Team at Bencer and Hazelnut!! Their products are amazing quality, and their jumpers are so so buttery soft. They are my go to children’s clothing store when it comes to gifting to friends and family or just buying something special for ourselves!
I’ve bought online through them a few times but have also purchased at places locally where they already have their beautiful items stocked. They are a family favourite, my two girls myself and fiancé all wear B&H clothing.
Xxx

The quality is wonderful and the items are unique in their look and feel. This is a wonderful family business and I always look forward to their next release of clothing! I would like to see some improvements made to the website to make it easier to shop, which is why I often purchase B&H through other stockists. I have tried without success to find a way to filter on the B&H website to only show items in a certain size, which you can do on many other websites, Fox and Roo for example. It makes shopping for high demand releases and sales tricky, because you spend so much time trying to find something in the size you need, that it then becomes sold out. I also would like to see the item pictures improved. It would be great if they could take photos of babies, children and adults in the items rather than having them flat on a surface, as this would give us more of an idea of how they fit. Considering there are no returns, I think this would make a big difference to how much I purchase as I try to stick to low risk purchases in case items look different on a real person to how they look flat on a surface.

I’ve been purchasing items from here for years now and there’s a reason why! Beautiful items, amazing quality and I love how the bigger they get, it still has that small family business feel. Ruby goes above and beyond for all of her customers. It will be nice to look back on all the special moments, especially Christmas memories and see the beautiful clothes they are dressed in because of the sweet collections they release. My kiddies will wear B&H for as long as they fit in them x

Beautiful quality products that we love. I would love to order again from this store but sadly it was the customer service that let us down.

I purchased in a pre order months in advance of Father’s Day and half the order did not arrive in time. It was later found out that the missing pieces were posted the week of and came a week after the event. Despite many emails back and forth it was apparent that they had their money and did not care, not did they provide explanation for what happened, offer some sort of compensation or even acknowledgement that something went wrong. I was repeatedly told the items would arrive on time and to have a good day and when I expressed frustration that the items did not arrive in time, I stopped getting a response.