Bench Africa Opiniones 

276
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Makutsi came highly recommended to us by our friend. We weren't disappointed. The huts were comfortable and cute and the staff couldn't do enough to help us to have an amazing experience. We saw ou... Ver más

Valorada con 5 estrellas sobre 5

Our family of 11 including children and grandchildren recently travelled to Africa in a private tour organised by Bench. It was a wonderful tour with something in it for everyone. The hotels, tour gui... Ver más

Valorada con 5 estrellas sobre 5

Bench was suggested to Us by friends. Reading thru many Africa tour mags. We decided to select 3 of Benches safari tours. Rebecca G from Bench listened to what we wanted to do and our expenditure.... Ver más

Valorada con 5 estrellas sobre 5

We recently took the Deluxe South Africa tour with Bench and it was wonderful. The accommodation was first class and the organisation of transfers and day trips was seamless. Eric, the main point of c... Ver más

Información sobre la empresa

  1. Agencia de viajes

Escrito por la empresa

Family-run since 1969, Bench Africa specialises in small group tours and tailormade journeys across Africa, offering authentic and immersive travel experiences for discerning travellers. With offices based in Australia and dedicated local operations on the ground in Africa, every detail is carefully coordinated to maintain exceptional standards and ensure smooth, seamless journeys from start to finish. Bench Africa designs customised itineraries that connect guests with Africa’s diverse wildlife, rich cultures, and stunning landscapes. Whether exploring iconic destinations like the Serengeti, Okavango Delta, Kruger National Park, or the Maasai Mara, or discovering lesser-known gems off the beaten path, each safari is crafted to suit individual interests and travel styles. Specialising in both personalised private safaris and small group tours, Bench Africa provides expert guidance throughout the planning process and on the ground. This hands-on approach, supported by experienced local guides and knowledgeable teams, creates meaningful connections with Africa’s natural environment and local communities. Beyond wildlife viewing, the safaris often include cultural encounters, opportunities to support conservation efforts, and authentic experiences that reveal the true spirit of Africa. With a commitment to responsible and sustainable tourism, Bench Africa ensures that travel has a positive impact on the regions visited. Whether it’s a luxury safari, a family safari, a solo adventure, or a tailormade honeymoon, Bench Africa’s careful planning and genuine care deliver memorable and meaningful journeys that leave lasting impressions. The combination of extensive local knowledge, personalised service, and a passion for Africa’s wild places makes Bench Africa a trusted choice for travellers seeking in-depth and unforgettable safari experiences.

Excellence through Experience

Escrito por la empresa

Bench is there every step of the way, until you land safely back in Australia.
Bench Africa has the experience and knowledge of Africa to ensure that any holiday booked with us exceeds your expectations! Every member of the Bench family has a real passion for Africa and has travelled extensively throughout the continent, with many having also lived and worked there. Our advice comes from first-hand experience and we work hard so our clients can make well-informed decisions and book their perfect holiday. We look forward to helping you choose the African experience that suits you, whether you've been before or are going for the very first time!
Your African Safari Tours Reviews
We are truly grateful for the honest feedback that our past customers leave on Trustpilot. These African safari tours reviews feature on the individual tour pages on the website, which helps future travellers who are researching where to go for their African safari of a lifetime. We would really love to hear some detailed feedback on the individual properties that you stayed at as this features on our website, alongside the property or itinerary that you experienced so if you want to give fellow travellers tips and recommendations on any part of your trip, or even your whole trip then this would be really helpful!

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

276 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(276)

18 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

5 Star Experience.

We booked our transfers, Chobe Game Lodge in Botswana, and Ilala Lodge in Victoria Falls through Bench Africa, and the entire experience exceeded our expectations.

From the moment we arrived, every detail was seamlessly organised. All of our airport transfers ran perfectly, and the itinerary flowed effortlessly, allowing us to simply relax and enjoy our holiday without having to worry about a thing.

The accommodation at both lodges was absolutely exceptional. Each property offered a unique luxury experience, with beautiful rooms, outstanding facilities, and breathtaking locations. One of our favourite memories was sitting on our balcony watching wild elephants and hippos wandering past—it was an experience we'll never forget.

The food and wine at both lodges were of the highest standard, and the service was impeccable. Every member of staff made us feel genuinely welcome, and their warmth and attention to detail made our stay even more special.

Bench Africa created an unforgettable holiday for our family. Their recommendations were outstanding, their organisation was flawless, and every aspect of our trip was thoughtfully planned. If you're looking for a luxury African safari or Victoria Falls experience, we wouldn't hesitate to recommend Bench Africa. They truly delivered a five-star experience from start to finish.

1 de julio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Makutsi came highly recommended to us…

Makutsi came highly recommended to us by our friend. We weren't disappointed. The huts were comfortable and cute and the staff couldn't do enough to help us to have an amazing experience. We saw our first lion after visiting two other parks, as well as a wonderful mother & baby rhino. Thank you Makutsi, it was a fabulous experience.

5 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 Star Experience

Our family of 11 including children and grandchildren recently travelled to Africa in a private tour organised by Bench. It was a wonderful tour with something in it for everyone. The hotels, tour guides, drivers etc. were all first class. The itinerary was fantastic and we all thoroughly enjoyed it. I couldn't recommend Bench highly enough.

29 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bench was suggested to Us by friends

Bench was suggested to Us by friends. Reading thru many Africa tour mags. We decided to select 3 of Benches safari tours. Rebecca G from Bench listened to what we wanted to do and our expenditure. Bex overnight join the selected 3 and provided us with a Fantastic Amazing African Safari experience. We totally recommend Rebecca for everything she did for us. Making our experience a unforgettable memory. Thankyou

9 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

AMAZING EXPERIENCE

Maria from the bench was amazing. She was very patient with us when we changed our minds many times. She also followed up and advised hotels of special requirements we had. Then when things went a little crazy in the Middle East she was so helpful rearranging everything for us to fit in with new flights. She even was in Touch whilst we were away on email with changes in itinerary and giving advice in changes of circumstances in the areas of Africa were in. Overall we worked her really hard but I know other agents haven’t been so good. Would not hesitate to use the services from the Bench in the future

3 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bench have curated the most wonderful safari in Zambia

Bench have curated the most wonderful experience in Zambia; the Valley Safari. We saw all the animals we were hoping to see (e.g., South Luangwa: hippos, leopards, giraffe, hyenas, elephants, lions, zebras, warthogs, small nocturnal mammals, crocodiles, frogs, many monkeys and antelope, interesting bird life; Lower Zambezi: wild dogs [hunting and eating], buffalo, hippos, leopards, hyenas, elephants, lions, zebras, warthogs, small nocturnal mammals, crocodiles, frogs, many monkeys and antelope, interesting bird life ... we went fishing and caught many fish, and canoeing which was amazing!).

The accommodation, food, lodge staff and safari guides were fabulous at both Kafunta Lodge and Royal Zambezi Lodge. The included flights were great. The weather was perfect (not a drop of rain, warm days, slightly cooler mornings and evenings).

7 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Deluxe South Africa - a treat

We recently took the Deluxe South Africa tour with Bench and it was wonderful. The accommodation was first class and the organisation of transfers and day trips was seamless. Eric, the main point of contact was helpful in answering all our questions preceding the tour. We felt like we were in very safe hands and would recommend this trip to others.

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reassuring and Professional but friendly

Constant communication and no question was regarded as trite. Being first time adventurers, Stephanie was helpful, accommodating and made me feel confident and comfortable organising our family holiday.
The Bakubung Lodge was perfect and we had a marvellous family holiday including little children who were welcomed and accommodated.

9 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bench is the most efficient travel company we have come across

We recently undertook our third adventure using Bench Africa. We cannot fault them; from regular communication to suggesting ideas and ways to do things. We never had any concern about being met at airports or at Safari camps. The attention to detail was extraordinary. Our bench Africa person Maria was exceptional so friendly, so caring and so efficient. We travelled to Johannesburg and Zimbabwe, felt safe all the time and had a great time due to Bench and their efficiency. We would not use any other travel company when considering another trip to Africa.See you next time.

18 de febrero de 2026
Opinión espontánea
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Respuesta de Bench Africa

Thank you so much for this wonderful review. It really made our day! We're thrilled your third adventure with Bench was everything you hoped for, and that you felt safe, well looked after, and completely at ease throughout your journey across Johannesburg and Zimbabwe.

Maria will be over the moon to read your kind words and I'll be sure to pass them along. She is a fantastic member of our tribe and a wonderful example of the care and dedication we strive to bring to every trip.

It means the world to us that you continue to trust Bench Africa, and can't wait to start planning your next one.

Until then, see you next time! 🌍

Valorada con 5 estrellas sobre 5

Can't recommend highly enough

We have just come back from a tailor made 16 day Uganda (Gorillas), Tanzania and Zanzibar with Bench. Everything was absolutely fantastic, from the communications, information, accommodation as well as all the great places we went and the things we saw. Even when our flight was delayed by 7 hours until 2.00 in the morning, the driver who met us was cheerful and conversational, as were the staff at the hotel. Gayle from Bench was also extremely helpful and kept in touch to make sure things still ran smoothly. Everywhere we went the staff were excellent and keen to please, especially our guide from Leopard Tours (Charles) who was absolutely brilliant. I cannot recommend Bench or the itinerary highly enough, we would go again tomorrow!

16 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

An amazing tour that will stay with us forever.

We were on the highlights of East Africa tour with some add ons for Johannesburg and Cape Town. There were only 4 of us so it was a great experience without being lost in a big group. The guides in the East Africa tour were fantastic. Moses and James were knowledgeable and flexible. They also had a sense of humour and kept us safe. The border crossings were made much easier with the guides walking us through the formalities.
It is hard to say which parts of the tour were highlights.
Firstly the accommodation was great. From upmarket hotels to tented camps made it special. Your choice of accommodation is first rate. My wife is allergic to onion and garlic and the hotel chefs were very accommodating.
We were able to see so many animals up close and our photo collection is bursting. We really loved Ngorongoro Crater, Serengeti , Maasai Mara (including the balloon ride) and the sometimes confronting town tours.
We have some suggestions for improving the tour in the future. A rest day option between Tanzania and Kenya would have been good for us. Somewhere like Amboseli or Lake Naivasha perhaps. Travelling on rough roads in the land cruisers with limited A/C is challenging. The excellent Insika Lodge and Victoria Falls were welcome wind down times.
We had several hours at Dar es Salam airport. Advising people that once you get in to the airport there is nothing there before check in time would have prompted us to use the cafe opposite the departure hall. A pick up time of 3.30am to get a 7.30am flight from Nairobi to Zambia is way too early. The airport was not really open. While we enjoyed the Maasai village tour it was unexpected and confronting to have to bargain to purchase so-called 'local' artefacts that we then saw available in many places.
We were travelling as a group of 4 so expected that to be the case for the whole tour. In Cape Town we were with a number of other people (who were fine) for the Cape of Good Hope tour, Table Mountain and the city tour. We were not aware of this. These were minor irritations on an otherwise fantastic tour and we will recommend Bench Africa to our friends without hesitation.

31 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Namibian adventure holiday

We did the Highlights of Namibia 11 day tour as part of a group of six, plus our very knowledgeable guide and driver, Gerhardus, who we highly recommend. We travelled in a modified long wheel base Toyota Land Cruiser, with a pop top for game viewing.
Be prepared for driving on unsealed roads for much of the trip, which is part of the African experience. The lunch time picnics on travel days were amazing and there were plenty of stops to break up the journey. It was wonderful to arrive at our luxurious accommodation in the most interesting places, with delicious food and friendly staff to attend to our every need. Staying two nights at each destination was ideal.
This tour takes in the magnificent landscapes and landforms of Namibia as well as game viewing and is well punctuated half way in the coastal town of Swakopmund.
We highly recommend Bench Africa in Australia and Ultimate Safaris who operated the tour in Namibia and would not hesitate to travel with them again. There were many personalised touches before, during and after our tour, which made our experience even more memorable.

5 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We did the 13 day safari and it was… Just enjoy the experience and pack light , plenty of places to wash.

We did the 13 day safari and it was brillant , i would do it again tomorrow. We went for glamping tents and a couple of resorts to get the real experience. Our Guide Charles Davis nyangasa from Leopard tours was amazing we saw so many animals . I totally would reccommend this tour , so many highlights , the hot air balloon over the seringeti was incredible . When we go again we would ask for Charles again.

Thanks

Geoff

26 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hassle free experience

Bench Africa organised a trip to Victoria Falls for my husband and myself. The whole process from communicating with Eric (Perth) to the time we flew out, ran very smoothly.
When I was arranging the trip many emails went back and forth because there were different things I wanted to do and Eric was very punctual in replying so we were able to do what we want, when we wanted to do them. I would highly recommend Bench Africa.

9 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bucket list Africa experience

This was our first trip to Africa, and it had been a bucket list in the making for many years. I have come home ready to go again and soon! Veeral at Bench created the most amazing itinerary for us and was so patient with endless questions and concerns. We had a week in Tanzania, a week in Kenya and 6 nights in Zanzibar to finish. We felt safe and looked after the entire time. Our driver guides in both countries were engaging, knowledgeable and made the game drives so much fun. (Pascal in Tanzania, Leopard Tours and Peter, Southern cross safaris in Kenya). Both went the extra mile to make sure we saw everything possible (including later days back to camps due to viewing opportunities arising). The accommodations were exactly what we wanted, smaller lodges and camps without the huge crowds. Kati Kati tented camp raised a few eyebrows when we got there, however the experience of being walked to your tent by a Masaai and hearing lions roaring at night in the middle of the Serengeti was EPIC! Ngorongoro Farm House is amazing, beautiful grounds and staff.
Elerai camp in Amboseli was breathtaking and we simply could not believe that we were there. All the accommodations were perfectly chosen. The bigger locations at the end of our Kenya leg (Sopa and Sarova) are a very different experience with a lot more guests, however staff were still lovely.
There are long days on terrible roads in the jeep, but this is Africa and our guides called these roads "African massage". We had so much fun bouncing around and watching towns go by and the locals bustling around. Visitors need to remember you are travelling HUGE land distances during these tours, adjust your expectations and head into it simply enjoying the unique experience for what it is.
Tip: USD is recommended throughout the travel documents; however, we found staff wanted the local currency and actively tried to change USD with other people. Kenyan and Tanzanian shillings were much preferred by the staff everywhere we stayed.
Highly recommend Bench Africa.

20 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect for Safari first timers

We used Bench Africa to go on our first ever safari. Despite our lack of knowledge of exactly what we wanted from our safari, Julie at Bench Africa expertly put together a perfect itinerary for us which delivered a range of safari experiences ranging from sublime luxury to more traditional tented camps. We would highly recommend the Bench Africa team for your safari trip. We loved every minute!

19 de agosto de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Bucket List African Safari Experience

We planned our bucket list holiday with Bench Africa and did the 'Highlights of East Africa' covering Serengeti & Masai Mara wanting to see the Wildebeest migration in Masai Mara. We got to see & experience the animals in their natural habit, we did not get to experience the big wildebeest migration, but saw a mini one instead :)

Our Guide,Edward in Serengeti was only 2months into this position so his skills and knowledge were limited, however due to his friendly personality he will become an amazing guide over time.

Our Guide in Masai Mara,Doveten was an experienced guide of 8yrs, his knowledge & skills were excellent but his communication skills were not so good. He gave us insight into the different animals behaviours etc which was amazing,
however we found his interactions with the group very limited most of the time, not passing on his knowledge while travelling through towns onto our next destination. His directions at pit stops was also confusing, where we guessed what we were to do?

I've heard the saying that Tour Guides can make or break you experience....overall I believe our tours could of been so much more

Our accommodation ranged between Lodges & safari tents which were amazing with great staff, food & service.

9 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Unbelievable

Where do i start .... the trip was nothing but breathtaking.
We travel a fair bit and this has to be THE BEST trip ever (over Europe any day of the week), our itinerary was amazing, the accomodation was stunning, our safaris were epic.
Thank you thank you thank you for making my bucket list better than I could have ever expected

19 de julio de 2025
Opinión espontánea
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Respuesta de Bench Africa

Wow! What a lovely review. We are over the moon to hear how much you loved it Samantha, and we hope we can convince you to return one day in the future

Valorada con 5 estrellas sobre 5

Our perfect trip to Africa

We had the most amazing trip to africa, all thanks to Bench Africa. We wanted to go to Rwanda for the Gorrilas, do a safari and end up down at Victoria Falls. Our travel agent, Eric, planned our entire trip perfectly. We stayed at the most beautiful accomodation, ate amazing food, had wonderful drivers with us the whole time, and got so close to all the animals we wanted to see. Couldn't recommend Bench Africa, and Eric, more.

15 de junio de 2025
Opinión espontánea
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Respuesta de Bench Africa

Thanks so much for sharing your experience, Caitlyn! It’s wonderful to hear that your trip to Rwanda, your safari, and Vic Falls all came together and you had such a great time. Eric and the team are delighted you enjoyed your accommodation, the food, and those close wildlife encounters. And of course the guides, who absolutely make the experience!

Thanks for your your recommendation and look forward to helping you plan your next journey.

Valorada con 5 estrellas sobre 5

2025 Kenya ladies tour was a once in a life time experience

2025 Kenya ladies tour was an amazing experience, highly recommend this tour to anyone thinking of a once in a lifetime journey.
Opportunities to travel with like minded strong women with intrepid
spirits and a great sense of fun &
adventure.
Our guide and driver were incredibly
knowledgeable as we bombarded
them with questions.
The animal safaris were life
changing, observing them in their own environment and discussing the ways to preserve these habitates for these magnificent creatures, going forward.
Our group were accomdated in some extraordinary tents and cabins, while the hospitality of the people was priceless
Thankyou Bench, Southern Cross tours and importantly the diverse
and generous "ladies" on tour, you made this tour so memorable

3 de junio de 2025
Opinión espontánea
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Respuesta de Bench Africa

Hi Suzanne,

We’re so glad to hear that the 2025 Kenya ladies tour exceeded your expectations! Bringing together adventurous women and creating meaningful wildlife experiences is exactly what we were aiming for and it makes us so happy to know the guides, accommodation, and the group all came together to make the journey so special. Thank you for being part of this unforgettable adventure with us!

Warm regards from the entire Bench Africa tribe

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