It's been so long I've forgotten her name but the lady who helped me find the right bed for me was both lovely, and helped me find exactly what I needed, I've never slept better. Great experience fro... Ver más
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Consulta las opiniones de los clientes
Perfect customer care in store. Delivery men were lovely, friendly and polite. All the packaging was taken away. Perfect service and a wonderful new bed! Very happy indeed.
Excellent service from store to delivery, they couldn’t have been more helpful when installing our new electric ottoman divan on an extremely hot morning. Very pleased with our new bed and full siz... Ver más
La empresa ha respondido
The staff member (Jon) who helped us did a fantastic job, gave us great advice and didn't put any pressure on us. The only reason this isn't 5 stars is due to the delivery. The delivery team de... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Bensons For Beds - Ashford
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 1 Gallagher Retail Park, TN23 7DH, Ashford, Kent, Reino Unido
- 1233646246
4,9
Excelente
483 opiniones
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Perfect
Perfect customer care in store. Delivery men were lovely, friendly and polite. All the packaging was taken away. Perfect service and a wonderful new bed!
Very happy indeed.
28 de agosto de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Helpful & knowledgeable staff member…john
Helpful & knowledgeable staff member made to feel important great customer experience
24 de agosto de 2026
Respuesta de Bensons For Beds - Ashford
We're so pleased to hear that our staff member was helpful and knowledgeable, and that you felt important. Thank you for sharing your great customer experience with us!
Team Bensons
Great experience
It's been so long I've forgotten her name but the lady who helped me find the right bed for me was both lovely, and helped me find exactly what I needed, I've never slept better.
Great experience from beginning to end. Would have loved it to arrive sooner but when they produce to order I guess you have to expect some lead time
23 de agosto de 2026
Respuesta de Bensons For Beds - Ashford
We're so pleased to hear you had such a wonderful experience finding the perfect bed and are now sleeping better than ever! We understand that made-to-order items require a lead time, and we appreciate your patience.
Team Bensons
Very helpful help me choose the best…
Very helpful help me choose the best bed to sleep and good deals in terms of price
23 de agosto de 2026
Great service
Great service, both in the Benson for bed showroom informative emails and when the bed was delivered for two men delivering it polite, took their shoes off before entering the house and took the bed upstairs
In my opinion, a very professional service.
21 de agosto de 2026
Excellent all round
Excellent all round. Super sized store. Super staff super products brilliant prices.
24 de agosto de 2026
Respuesta de Bensons For Beds - Ashford
We're so pleased to hear you had such a positive experience with us. It's wonderful to know you found our store spacious, our team excellent, and our products and prices brilliant.
Team Bensons
Good product and very good service
Good product and very good service
In the store and on delivery
21 de agosto de 2026
Respuesta de Bensons For Beds - Ashford
We're so pleased to hear you had such a positive experience with both our in-store service and our delivery team. Thank you for your wonderful feedback!
Team Bensons
The whole process was excellent
The whole process was excellent. Really good advice in store, kept well informed right up to the delivery and the delivery men were highly efficient. Could not recommend Bensons more.
17 de agosto de 2026
Respuesta de Bensons For Beds - Ashford
Thank you for your wonderful feedback! We're delighted to hear that the entire process was excellent. It's fantastic that you received good advice in-store, were kept well informed, and that our delivery team was highly efficient.
Team Bensons
Fantastic service
Fantastic service, lots of options easy to navigate happy to go above and beyond. Highly recommend will be back for a new mattress soon
14 de agosto de 2026
Respuesta de Bensons For Beds - Ashford
We're so pleased to hear you received fantastic service and found lots of options that were easy to navigate. It's wonderful that you would highly recommend us and plan to return for a new mattress soon!
Team Bensons
Mattress
Wendy was very helpful and knowledgable all went well with delivery and date expected .
7 de agosto de 2026
Great team
Great team. at ashford kent Wendy absolutely brilliant and a great fitting team can't praise them highly enough thankyou
14 de agosto de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Ashford
We're so pleased to hear about your wonderful experience with our team in Ashford, Kent. It's fantastic to know that you found our team brilliant and that they provided great fitting. Thank you for your kind words!
Team Bensons
Great selection of beds and mattresses
Great selection of beds and mattresses. Efficient and friendly staff
12 de agosto de 2026
Respuesta de Bensons For Beds - Ashford
Thank you for your fantastic review! We're delighted to hear that you appreciated our selection of beds and mattresses and found our staff efficient and friendly.
Team Bensons
I had a lovely customer experience I…
I had a lovely customer experience I got to try out different mattresses and looked at many beds when I found the one I wanted I knew I would have to get it my overall experience was very welcoming and good.
1 de agosto de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Ashford
We're so pleased to hear you had such a welcoming and good overall experience! It's wonderful that you were able to try different mattresses and find the perfect bed.
Team Bensons
Respuesta de Bensons For Beds - Ashford
We're so glad you found our advice both useful and easy to understand. We appreciate your positive feedback!
Team Bensons
Excellent staff
Excellent staff. We were attended to by Tom who explained all that we needed to know and was so patient to answer all our questions
17 de julio de 2026
Respuesta de Bensons For Beds - Ashford
We're so pleased to hear that our staff provided excellent service. It's wonderful that our team member explained everything clearly and patiently answered all your questions. Thank you for your kind feedback!
Team Bensons
James and Kay kept me informed of the…
James and Kay kept me informed of the delivery with an estimate eta. Both polite and friendly and removed their footwear before coming in. Quick, efficient delivery.
29 de julio de 2026
Respuesta de Bensons For Beds - Ashford
We're so pleased to hear that you were kept informed about your delivery and that our team was polite and friendly. It's wonderful that they removed their footwear and provided a quick, efficient service.
Team Bensons
Respuesta de Bensons For Beds - Ashford
We're so pleased to hear you were happy with the excellent quality and found our staff genuinely knowledgeable. Thank you for your kind words!
Team Bensons
Great customer service and great care…
Great customer service and great care when delivering the bed to my home! Very friendly and inviting staff in the shop too.
16 de julio de 2026
Respuesta de Bensons For Beds - Ashford
We're so pleased to hear that you received great customer service and careful delivery of your bed. It's wonderful that our shop staff were friendly and inviting too! Thank you for your kind words.
Team Bensons
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