Assistant Tailee attentive and knowledgeable. I was able to test several mattresses for comfort. She also wrote down bed and mattress sizes, ensuring they matched my bed base. I returned again to stor... Ver más
La empresa ha respondido
(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP Maidstone, Kent, GB
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Assistant Tailee attentive and knowledgeable. I was able to test several mattresses for comfort. She also wrote down bed and mattress sizes, ensuring they matched my bed base. I returned again to stor... Ver más
La empresa ha respondido
We bought our mattress from Bensons for beds in Aylesford, Kent. We were served by Tom. He was very helpful and knowledgeable, letting us try lots of options and was not a ‘pushy salesman’. He helped... Ver más
We initially came in from a bedroom fitting company to measure a couple of beds to make sure they would fit our bedroom. Tailie was very helpful and showed us a variety of beds with and without hea... Ver más
La empresa ha respondido
Good customer service. No pressure to buy today. Honest about discounts available. Showroom had enough selection to ‘try’. Salesperson was helpful, and knowledgeable to a point. Easy transaction, but... Ver más
Escrito por la empresa
(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP, Maidstone, Kent, Reino Unido
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Store representative was friendly and well informed about the products. She provided very helpful advice.
Good customer service. No pressure to buy today. Honest about discounts available. Showroom had enough selection to ‘try’. Salesperson was helpful, and knowledgeable to a point. Easy transaction, but then we paid by credit card and not their 0% finance. Not sure sales floor is ideally located, as is within a luxury Italian furniture store. Seemed a little out of place.
Going in person to Benson for Beds was well worth it. I was able to try several beds and able to mix n match to find the best bed for. The customer service I received made all the difference
Great customer service from the Aylesford team, coupled with good product knowledge. A nice showroom, with a good selection of mattresses, divans/frames and headboards to look at.
I order a bed from you they arrange for someone to come and take the other one away I had text message and emails from Benson for bed on the day before to say is everything OK for your bed to be delivered the next day yes I said in the afternoon I got a phone call saying its not in stock leaving me with no bed it was to be delivered on 19 June now it's 8 July the warehouse phone me so no bed for18 days not happy I then rang Bensons for beds and told them they have no other beds in stock all I was told sorry great customer service
Friendly knowledgable staff, good range of beds to choose from.
All ordered over the phone and the lady was very helpful and explained things well
We were Warmly greeted by the sales person. The sales person offered lots of advice and information on our choice of bed. She was most helpful.
Very helpful and experienced staff
Had what I wanted
Made to feel at ease
Knowledgeable and relaxed staff. A good choice of beds .
Great service everything was explained well
I specifically asked for no surveys or marketing materials. I only wanted to buy a pillow for which i had to give them contact details. So far i have received emails and texts contrary to my choices!
Excellent service. I have mobility problems for which I use a Rollator but, because my grand daughter and great grand daughter were with me, I used the buggy for support and the man who served me walked at my speed to show the various options and explained about the various types available. There was no "pressure selling" and I made my own decision.
My experience with the advisor (forgotten his name sadly!) at Maidstone was fantastic, really knew their facts and spent time helping us find the right mattress. Guiding us and helping us meet in the middle on firmness. Would highly recommend them!
Very helpful staff with no pressure. Great knowledgeable advice.
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