Assistant Tailee attentive and knowledgeable. I was able to test several mattresses for comfort. She also wrote down bed and mattress sizes, ensuring they matched my bed base. I returned again to stor... Ver más
La empresa ha respondido
(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP Maidstone, Kent, GB
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Assistant Tailee attentive and knowledgeable. I was able to test several mattresses for comfort. She also wrote down bed and mattress sizes, ensuring they matched my bed base. I returned again to stor... Ver más
La empresa ha respondido
We bought our mattress from Bensons for beds in Aylesford, Kent. We were served by Tom. He was very helpful and knowledgeable, letting us try lots of options and was not a ‘pushy salesman’. He helped... Ver más
We initially came in from a bedroom fitting company to measure a couple of beds to make sure they would fit our bedroom. Tailie was very helpful and showed us a variety of beds with and without hea... Ver más
La empresa ha respondido
Good customer service. No pressure to buy today. Honest about discounts available. Showroom had enough selection to ‘try’. Salesperson was helpful, and knowledgeable to a point. Easy transaction, but... Ver más
Escrito por la empresa
(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP, Maidstone, Kent, Reino Unido
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We just wanted a bed for our spare room Stewart was very helpful and everything went smoothly. I would recommend this store.
Friendly service and great products thabks
Excellent customer service and care taken to make sure we bought the right mattress. Thanks to help from Abe.
The sales associate called Tom helped us with our purchases. He was friendly, knowledgeable and professional. He showed us all options available to us to make the process as straightforward as possible.
A five star purchase experience in every respect, in fact I would say ten out ten would be more appropriate. Both members of staff with whom we dealt with were extremely helpful and showed excellent product knowledge.
Tom was extremely helpful and spent the time guiding us through the process of choosing our new bed.
Tom made the experience very easy, so we ordered our new bed from him.
The salesperson 👩💼 was very helpful and explained and answered all questions to provide us with everything that we needed so that we could leave knowing that we had done the right thing in coming to your store
Tom made our experience good. He left us to browse. Answered all our questions and we found a bed hopefully we will love. thank you
The sales person listened to my requirements and needs and took us through each option step by step. Answered all questions that came to mind and looked to provide detailed information on delivery. It was a pain free and excellent service.
The right balance of being available to help, but not dominating the conversation or being pushy. No forced selling of any extras. Friendly staff. We felt that we had the freedom to take the time to browse and ask for more information when we were ready. Once ordered in store, we were really surprised at how short the delivery time was - a real bonus!
We have had bed frames and mattresses from you before and always had great experience and will always come back when we change beds . Will always recommend bensons for beds
Loved the service we have been given from maidstone branch.
Pleasant and informative.
Vikki from Benson in Maidstone was really amazing, she showed me the different beds that I could buy that have storage. She was very nice and listened to what I was looking for. Thanks Vikki you are amazing
Polite, knowledgable staff made the purchase straightforward and informed.
Vicky and Tom were very helpful to me in selecting the right bed for myself. Vicky gave me all the correct information related to the dimensions and checks needed to take the bed in my room through the stairs. She also provided me with the samples for the fabric and information about the zip lock mattress. This was the main reason for me to buy the bed and mattress from their store
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