Eric was so helpful, just let me look around test different mattresses and give him a shout if I had any questions, that's the way I like to do things, 10 out of 10
Localización
Cambiar localizaciónUnit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB
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Consulta las opiniones de los clientes
The sales lady who assisted us in choosing our mattress was extremely knowledgeable and helpful. Everything about the mattress options was clearly explained. Information provided about insurance and d... Ver más
The sales lady Jocelyn was very helpful & knowledgeable in all aspects of different types of mattresses & height of the beds & was able to advise my wife who has had a stroke on which type of mattress... Ver más
La empresa ha respondido
The staff were very friendly and helpful, bought a bed from Bebsons before,I was purchasing bedside units to match,John and Eric were on the case and sorted it all for me ..wonderful service
La empresa ha respondido
Información sobre la empresa
Sobre Bensons For Beds - Ayr
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, Reino Unido
- 1292618293
4,9
Excelente
540 opiniones
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Fabulous Service
The sales lady who assisted us in choosing our mattress was extremely knowledgeable and helpful. Everything about the mattress options was clearly explained. Information provided about insurance and delivery was clear.
4 de agosto de 2026
Quick and easy for professionals.
The men who were delivering and assembling my new bed were very friendly and professional. They had built the bed in no time at all.
25 de agosto de 2026
Opinión espontánea
Eric was so helpful
Eric was so helpful, just let me look around test different mattresses and give him a shout if I had any questions, that's the way I like to do things, 10 out of 10
25 de agosto de 2026
John was very knowledgeable about beds…
John was very knowledgeable about beds and was very courteous when dealing with our purchase.
18 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
The staff were very friendly and…
The staff were very friendly and helpful, bought a bed from Bebsons before,I was purchasing bedside units to match,John and Eric were on the case and sorted it all for me ..wonderful service
18 de agosto de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Ayr
Thank you for your wonderful feedback! We are so pleased to hear that our staff were friendly and helpful, and that John and Eric provided such wonderful service in assisting you with your bedside units. We appreciate your continued loyalty!
Team Bensons
From start to finish the service we…
From start to finish the service we received was excellent and deserves 5 Stars
14 de agosto de 2026
Respuesta de Bensons For Beds - Ayr
We are absolutely thrilled to hear that you received excellent service from start to finish. Thank you so much for your wonderful 5-star feedback!
Team Bensons
The entire process was made easy…
The entire process was made easy because of the excellent staff assistance in choosing my bed.
From ordering to delivery I was kept informed through the process.
The delivery staff where courteous and professional ensuring that no damage occurred in lifting the bed frame and mattress upstairs and building my bed that I am very pleased with.
I would have no hesitation in recommending Bensons Ayr branch to family and friends.
8 de agosto de 2026
Respuesta de Bensons For Beds - Ayr
Thank you for your wonderful review! We're so pleased to hear that our staff provided excellent assistance in choosing your bed and kept you informed throughout the process. It's fantastic that our delivery team was courteous and professional, ensuring a smooth setup. We're delighted you're pleased with your new bed!
Team Bensons
Great quality
Great quality, great service and really nice people, please going into a shop and not getting hassled. Delivery men so cheery and polite.
Just a great experience
6 de agosto de 2026
Respuesta de Bensons For Beds - Ayr
Thank you for your wonderful review! We're so pleased to hear that you had such a great experience, from the quality of our products and the service in-store to the cheerfulness and politeness of our delivery team. We're delighted you felt comfortable and not hassled.
Team Bensons
Respuesta de Bensons For Beds - Ayr
We're so pleased to hear that everything from your purchase to delivery was as promised. Thank you for highlighting our excellent service!
Team Bensons
Staff were very welcoming
Staff were very welcoming, friendly and helpful. Reasonably price product.
31 de julio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Ayr
We're so pleased to hear our team was welcoming, friendly, and helpful, and that you found our product reasonably priced. Thank you for your kind words!
Team Bensons
Great service with excellent knowledge/…
Great service with excellent knowledge/ advice
Great price we actually purchased last month and
Don’t want it delivered till Sept which the team couldn’t be happier to help
8 de julio de 2026
Respuesta de Bensons For Beds - Ayr
We're so pleased to hear you received great service and excellent knowledge and advice! It's wonderful that our team was happy to help with your delivery request for September.
Team Bensons
Amazing service from the shop to the…
Amazing service from the shop to the delivery drivers and the communication inbetween.
31 de julio de 2026
Respuesta de Bensons For Beds - Ayr
We're so pleased to hear that you experienced amazing service from the shop to the delivery drivers, and appreciated the communication throughout. Thank you for your kind feedback!
Team Bensons
Sales lady was extremely helpful and…
Sales lady was extremely helpful and explained the process clearly.
27 de julio de 2026
Respuesta de Bensons For Beds - Ayr
We're so pleased to hear that our sales team was extremely helpful and clearly explained the process. Thank you for your kind feedback!
Team Bensons
Rhiannon was such a great help in the…
Rhiannon was such a great help in the Ayr store when we went in to purchase bunk beds for my grandaughter. There was never any pressure to buy and she was very knowledgeable. It was a pleasure to make a purchase from Bensons for beds. The delivery men were also a great help, they arrived when they said they would and called me half an hour before delivery which is a great. I'll definitely be back in the future.
25 de julio de 2026
Respuesta de Bensons For Beds - Ayr
We're so pleased to hear about your excellent experience in our Ayr store! It's wonderful that Rhiannon provided such knowledgeable and helpful assistance without any pressure. We're also glad the delivery team was prompt and communicative. We look forward to welcoming you back in the future!
Team Bensons
The sales lady Jocelyn was very helpful…
The sales lady Jocelyn was very helpful & knowledgeable in all aspects of different types of mattresses & height of the beds & was able to advise my wife who has had a stroke on which type of mattress & height needed. She also gave us her name & number to call if we had any problems. This lady definitely went above & beyond to help us. Even the delivery guys were lovely & very helpful & built the bed in what seemed a few mins woukd have taken me an hour. I definitely would recommend.
29 de junio de 2026
Respuesta de Bensons For Beds - Ayr
We're so pleased to hear about your excellent experience! It's wonderful that Joselyn provided such helpful and knowledgeable assistance, especially in advising on the right mattress and height. We're also delighted that our delivery team was so efficient and helpful. Thank you for your recommendation!
Team Bensons
Respuesta de Bensons For Beds - Ayr
We are so pleased to hear that you received good service from our knowledgeable salesman. Thank you for sharing your positive feedback with us! Here’s to comfier nights and happier mornings✨
Staff were very knowledgeable and…
Staff were very knowledgeable and helpful, I’ll be a repeat customer.
25 de julio de 2026
Respuesta de Bensons For Beds - Ayr
Thank you for your wonderful review! We're delighted to hear that our team was able to provide knowledgeable and helpful advice throughout your visit. Helping our customers find the right bed or mattress with confidence is something we take great pride in.
Thanks again for choosing us — enjoy every cosy moment!
Jocelyn - brilliant service
Jocelyn, the sales consultant was highly knowledgeable, very welcoming and helped us select the right bed & mattress to meet our needs.
21 de julio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Ayr
We're so pleased to hear that our sales consultant was highly knowledgeable and welcoming. It's wonderful that they helped you select the right bed and mattress to meet your needs!
Seamless delivery
Shop staff assisted in showing us mattresses similar to our previous purchase as we were happy with last purchase.
Clear information on delivery times. Driver phoned to give 30 mins notice of arrival. Installation seamless and packaging all removed.
16 de julio de 2026
Respuesta de Bensons For Beds - Ayr
We're so pleased to hear that our shop staff assisted you in finding a mattress similar to your previous, well-loved purchase. It's wonderful that you received clear information on delivery times, and that our driver provided a 30-minute notice. We're especially glad the installation was seamless and all packaging was removed.
Team Bensons
John from the Ayr store
John from the Ayr store your sales person was super efficient got me exactly what I was looking for no hard sell just excellent advice
17 de julio de 2026
Respuesta de Bensons For Beds - Ayr
We're so pleased to hear that our salesperson was super efficient and provided excellent advice, helping you find exactly what you were looking for without any hard selling. Thank you for your kind feedback!
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