Bensons For Beds - Ayr Opiniones 

572
•
TrustScore: 5 sobre 5

4,8

Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Salesman had great knowledge about the mattress types and explained everything to us before leaving us to wander round the shop trying out different ones for ourselves. He was then on hand to answer f... Ver más

Valorada con 5 estrellas sobre 5

Great service from start to finish. Very professional people. Always kept informed about status of our order. Delivered on time. Would thoroughly recommend Bensons.

Valorada con 5 estrellas sobre 5

Bensons for Beds did everything exactly as was agreed. In store, to delivery was great. Cannot fault the service and would highly recommend as your first place to look. Flawless service from them... Ver más

Valorada con 5 estrellas sobre 5

The assistant, Jocelyn, was welcoming and attentive, going out of her way to help. She organised the sale, delivery and build-up such that everything was smooth and hassle-free. We would be happy to d... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de ropa de cama

Sobre Bensons For Beds - Ayr

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, Reino Unido

  • 1292618293

4,8

Excelente

TrustScore: 5 sobre 5

572 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(572)

26.554 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Staff were friendly and knowledgeable…

Staff were friendly and knowledgeable of stock, helped with choosing beds and mattress within our price range. It was good to be able to see, feel and try beds rather than guessing what you'd get by looking online. Staff explained about delivery and next steps.

6 de junio de 2026
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Respuesta de Bensons For Beds - Ayr

We're so pleased our team was friendly and knowledgeable, helping you find the perfect bed within your budget. It's wonderful that you appreciated the in-store experience!

Team Bensons

Valorada con 5 estrellas sobre 5

Very friendly and experienced staff

Very friendly and experienced staff. Most of our business transaction was conducted by John.
Very good selection of beds.
Thoroughly good experience.

5 de junio de 2026
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Respuesta de Bensons For Beds - Ayr

We're so pleased you had a thoroughly good experience with our friendly and experienced staff. We're glad you enjoyed our selection!

Team Bensons

Valorada con 5 estrellas sobre 5

From start to finish a seamless…

From start to finish a seamless experience. Very knowledgeable customer sales personnel and kept in touch by company as delivery date approached. Would definitely recommend.

5 de junio de 2026
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Respuesta de Bensons For Beds - Ayr

We are so glad to hear you had such a positive experience! We appreciate your kind words about our sales team and communication. Thank you for recommending us.

Team Bensons

Valorada con 5 estrellas sobre 5

Benson for beds Ayr

The staff at benson for beds in Ayr were very knowledgeable, friendly and helpful especially Paul who directed me to the most suitable bed and mattress for my needs and budget. I would definitely recommend this store

2 de junio de 2026
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Respuesta de Bensons For Beds - Ayr

We're so pleased to hear our team provided such knowledgeable, friendly, and helpful service. We're glad we could guide you to the perfect bed and mattress. Thank you for your recommendation!

Team Bensons

Valorada con 5 estrellas sobre 5

A Happy Shopping Experience. From the moment we stepped in the door…

From the moment we stepped in the door to the moment we left, we were treated with courtesy, understanding and professionalism. Paul encouraged us to take our time and try out each bed to ensure we were 100% happy with our choice. He left my husband and me alone to ensure we weren't being pressurised. When we decided to buy, he continued to offer services which we may have required and he was confident that he had covered all bases. We're delighted with our purchase and we'd be happy to return in the future when we need to change our other bed.

27 de mayo de 2026
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Respuesta de Bensons For Beds - Ayr

We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided such courteous, understanding, and professional service, allowing you to make a confident choice. We appreciate your kind words and look forward to assisting you again in the future.

Team Bensons

Valorada con 5 estrellas sobre 5

Very relaxing visit

Very relaxing visit, helpful staff but not pushy, they took time to explain the products we were looking at

27 de mayo de 2026
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Respuesta de Bensons For Beds - Ayr

We're delighted you had a relaxing visit and found our team helpful and informative. Thank you for your feedback!

Team Bensons

Valorada con 5 estrellas sobre 5

Staff helpful but not pushy

Staff helpful but not pushy, showed us a few items relevant to our request then left us to look around and decide. Hot beverages offered whilst delivery date and paperwork were sorted out. Didnt push for us to take extras. Overall a calm ,pleasant shopping experience .

22 de mayo de 2026
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Respuesta de Bensons For Beds - Ayr

Thank you for your wonderful 5-star review! We're so pleased to hear our team was helpful and respectful of your space. We're glad you enjoyed a calm and pleasant shopping experience with us.

Team Bensons

Valorada con 5 estrellas sobre 5

Bensons have on the whole provided an…

Bensons have on the whole provided an excellent service. The website is great for managing the delivery as far as changing delivery times and address and you can track delivery on the day. Communication was mostly great. I did want to speak to the delivery team though and was told I would get a call from them 30minutes beforehand which I didn’t. So there was a bit of a delay when they arrived which could have been avoided. But the bed was delivered and put together successfully.

18 de mayo de 2026
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Respuesta de Bensons For Beds - Ayr

We're so glad to hear you had a positive experience overall with our service, website, and delivery. We appreciate your feedback regarding the pre-delivery call and will review our procedures to prevent future delays. Thank you for your kind words!

Team Bensons

Valorada con 5 estrellas sobre 5

Found the perfect mattress for us

Found the perfect mattress for us. Friendly staff. Can't wait to get the beds

18 de mayo de 2026
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Respuesta de Bensons For Beds - Ayr

We're so pleased you found the perfect mattress and appreciated our friendly staff! We hope you enjoy your new beds!

Team Bensons - Jess

Valorada con 5 estrellas sobre 5

Super helpful staff

Super helpful staff. Knowledgable but not pushy. Well laid out store - very clean. All beds clearly marked for firmness and USPs. Pricing very clear.

19 de mayo de 2026
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Respuesta de Bensons For Beds - Ayr

Thank you for your wonderful feedback! We're so pleased you found our staff helpful and knowledgeable, and our store clean and well-organized. We appreciate you highlighting our clear pricing and bed markings.

Team Bensons

Valorada con 5 estrellas sobre 5

The process from entering your store at…

The process from entering your store at Heathfield and everything that followed to the arrival of our mattress was flawless.

18 de mayo de 2026
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Respuesta de Bensons For Beds - Ayr

We're so happy to hear your experience, from store visit to mattress arrival, was flawless. Thank you for sharing!

Team Bensons

Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable sales…

Very helpful and knowledgeable sales person, Jocelyn

12 de mayo de 2026
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Respuesta de Bensons For Beds - Ayr

We're so glad our salesperson was helpful and knowledgeable! Thank you for your kind words.

Team Bensons - Jess

Valorada con 4 estrellas sobre 5

Beds

Easy experiance and helpful staff

11 de mayo de 2026
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Respuesta de Bensons For Beds - Ayr

Great to hear! 😊 Easy experience and helpful staff—thanks so much for the feedback✨

Valorada con 5 estrellas sobre 5

Great

Hassle free purchase and pleasant sales staff also given freebies😊

10 de mayo de 2026
Logotipo de Bensons For Beds - Ayr

Respuesta de Bensons For Beds - Ayr

We're happy your purchase was hassle-free, and our sales staff were pleasant and gave freebies. Thanks for the great feedback; we appreciate it.

Team Bensons

Valorada con 5 estrellas sobre 5

Excellent customer service

Staff friendly knowledgeable and gave me plenty of time to decide.

4 de mayo de 2026
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Respuesta de Bensons For Beds - Ayr

We appreciate your feedback and we're so pleased our friendly, knowledgeable staff gave you plenty of time to decide.

Team Bensons

Valorada con 5 estrellas sobre 5

The member of staff in the shop was…

The member of staff in the shop was very knowledgeable and helpful. The delivery of the bed was good as well with it being no problem having to change the date. Then it being really good service in that we got a text a few days before giving me a time slot and then on the day the driver phoning to say he would be about half an hour. Great service from start to finish. This is the 2nd time I have ordered a bed from here. Last time was in about 5 years ago and actually was the same member of staff in the shop that served us.

4 de mayo de 2026
Logotipo de Bensons For Beds - Ayr

Respuesta de Bensons For Beds - Ayr

We're happy to hear that the team member was knowledgeable and helpful, and that you had a good delivery experience with the date change and updates. We appreciate your repeat business and positive feedback!

Team Bensons

Valorada con 5 estrellas sobre 5

Good selection and helpful sales…

Good selection and helpful sales assistant Rhianon plus discounted price. Delivery and uplift was flewless and Bensons maintained communications throughout.

30 de abril de 2026
Logotipo de Bensons For Beds - Ayr

Respuesta de Bensons For Beds - Ayr

Thank you! 😊 We’re delighted you loved the selection, the discount, and Rhianon’s help—and great to hear delivery and uplift were flawless. Enjoy your new bed! 🛏️✨

Valorada con 5 estrellas sobre 5

The staff were amazing

The staff were amazing. They welcomed us into the shop and showed us what we wanted. They pointed us in the right direction and helped us choose the bed i bboughtwould recommend Ayr store to anybody

1 de mayo de 2026
Logotipo de Bensons For Beds - Ayr

Respuesta de Bensons For Beds - Ayr

We're delighted to hear that our staff at the Ayr store were so helpful and welcoming! It's great they could guide you to the perfect bed. Thanks for recommending us!

Team Bensons

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