Bensons For Beds - Beckton Opiniones 

225
TrustScore: 4.5 sobre 5

4,7

Unit 4a Beckton Triangle Retail Park, E6 6LH Beckton, London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jay at the Beckton branch was fantastic! I found my dream bed and mattress with him on the 27th June. It was difficult to find my dream bed in the delivery time we needed but Jay managed to do that... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a fantastic experience at Bensons for Beds (Beckton) thanks to Cheriene. She was extremely knowledgeable, personable, and patient throughout the whole process. She took the time to understand... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

At the Beckton store, the staff were friendly. The service we received from Sharice, in particular, really made the experience easier. She approached us to check if we had any queries and provided add... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a good experience at the Beckton, London store. Aisha helped me through picking the right mattresses and bed frames so it was a great service.

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Beckton

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 4a Beckton Triangle Retail Park, E6 6LH, Beckton, London, Reino Unido

  • 2085070533

4,7

Excelente

TrustScore: 4.5 sobre 5

225 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(225)

24.626 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good customer service and delivered…

Good customer service and delivered everything on time.

13 de julio de 2026
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Respuesta de Bensons For Beds - Beckton

We're so pleased to hear you had a positive experience with our customer service and that everything was delivered on time. Thank you for your feedback!

Valorada con 5 estrellas sobre 5

Jay is the best sellsmen I have come…

Jay is the best sellsmen I have come across in Beckton.. So patient and knowledgeable

6 de julio de 2026
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Respuesta de Bensons For Beds - Beckton

We're so pleased you found our team member to be patient and knowledgeable. Thank you for your kind feedback!

Valorada con 5 estrellas sobre 5

There have been great have someone…

There have been great have someone helping selected correct bed and great options to pay.

5 de julio de 2026
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Respuesta de Bensons For Beds - Beckton

We're so pleased you had great help choosing the correct bed and found our payment options convenient. Thank you for your wonderful feedback!

Valorada con 5 estrellas sobre 5

Good service and welcoming staff.

Good service and welcoming staff.
Suggestions and explanation was helpful.

3 de julio de 2026
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Respuesta de Bensons For Beds - Beckton

We're so pleased you received good service and found our staff welcoming. We're glad our explanations and suggestions were helpful.

Valorada con 5 estrellas sobre 5

Had a good experience at the Beckton

Had a good experience at the Beckton, London store. Aisha helped me through picking the right mattresses and bed frames so it was a great service.

3 de julio de 2026
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Respuesta de Bensons For Beds - Beckton

We're so pleased you had a good experience at our Beckton store. It's wonderful that our team member provided great service and helped you choose the right mattresses and bed frames.

Valorada con 5 estrellas sobre 5

Jay at Beckton Branch - Fantastic!

Jay at the Beckton branch was fantastic! I found my dream bed and mattress with him on the 27th June. It was difficult to find my dream bed in the delivery time we needed but Jay managed to do that for us. He was so accommodating, professional and very knowledgable.

Thank you Jay! You deserve a lot of recognition.

27 de junio de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Beckton

We're so pleased to hear our team member provided such fantastic service and helped you find your dream bed and mattress. It's wonderful that they were so accommodating, professional, and knowledgeable.

Team Bensons

Valorada con 5 estrellas sobre 5

Had a fantastic experience at the…

Had a fantastic experience at the Beckton branch of BFB. I will definitely use them again in the future.

30 de mayo de 2026
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Respuesta de Bensons For Beds - Beckton

We are so glad you had a fantastic experience at our Beckton branch! We truly appreciate your kind words and look forward to seeing you again.

Team Bensons

Valorada con 5 estrellas sobre 5

Service I received from going into…

Service I received from going into store to the delivery was very professional. Impressed

3 de junio de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Beckton

We're so pleased our team provided professional service from store to delivery. Thank you for your kind feedback!

Team Bensons

Valorada con 5 estrellas sobre 5

Friendly, Patient & Knowledgeable Service

We had a fantastic experience at Bensons for Beds (Beckton) thanks to Cheriene. She was extremely knowledgeable, personable, and patient throughout the whole process. She took the time to understand what we were looking for, answered all of our questions, and gave us plenty of time to think before making a purchase.
At no point did we feel pressured, and her guidance really helped us make the right decision. Excellent customer service from start to finish — thank you, Cheriene!

26 de abril de 2026
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Respuesta de Bensons For Beds - Beckton

We are so pleased to hear you had such a fantastic experience with us! It's wonderful that our team member was so knowledgeable, patient, and helped you make the right decision without any pressure. Thank you for your kind words.

Team Bensons

Valorada con 5 estrellas sobre 5

Excellent Service

I would like to express my sincere appreciation for Jayanth at Bensons for Beds. The service he provided was truly outstanding from start to finish. Jayanth was extremely welcoming, professional, patient, and genuinely cared about helping us make the right choice rather than simply making a sale. He took the time to understand our needs, explained everything clearly, answered every question with great knowledge, and guided us through all the options without any pressure.

What really stood out was his positive attitude, attention to detail, and willingness to go the extra mile to make sure we were comfortable and confident with our decision. Excellent customer service like this is rare and makes a huge difference. Jayanth made our experience enjoyable and stress-free, and he is a real credit to the team. Thank you for providing such exceptional service.

24 de mayo de 2026
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Respuesta de Bensons For Beds - Beckton

Thank you for sharing such a wonderful review! We are so pleased to hear that our team member provided such outstanding service. It's fantastic that their welcoming approach, knowledge, and dedication to helping you find the right choice made your experience enjoyable and stress-free. We truly value their commitment to excellent customer service.

Team Bensons

Valorada con 5 estrellas sobre 5

The staff was very helpful.....I went…

The staff was very helpful.....I went for a bed and mattress and I was given ample time for selection....all the options were shown to me to make a decision....truly helpful people....Best time is to shop during sale.

15 de mayo de 2026
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Respuesta de Bensons For Beds - Beckton

We're so glad to hear our team was helpful and gave you ample time to select your perfect bed and mattress! Thank you for your kind words.

Team Bensons - Jess

Valorada con 5 estrellas sobre 5

Staff (Ayesha) is very friendly

Staff (Ayesha) is very friendly, politely to explain all the details about mattress and bed frame what I choose.

10 de mayo de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Beckton

We're so glad to hear our staff was friendly and explained all the details about your mattress and bed frame!

Team Bensons - Jess

Valorada con 5 estrellas sobre 5

Great service

At the Beckton store, the staff were friendly. The service we received from Sharice, in particular, really made the experience easier. She approached us to check if we had any queries and provided additional information. She was very helpful and answered all our questions. The order process was very smooth, she explained all the details and options.

4 de mayo de 2026
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Respuesta de Bensons For Beds - Beckton

That’s lovely to hear! 😊 Sharice will be so pleased—friendly, helpful, and making everything easy is exactly what we aim for. Thanks so much for the great feedback✨

Valorada con 5 estrellas sobre 5

The advice I received from Benson For…

The advice I received from Benson For Beds was very educational and I choose my mattress accordingly.

8 de mayo de 2026
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Respuesta de Bensons For Beds - Beckton

That’s great to hear! 😊 We’re glad the advice helped you choose the right mattress—thanks so much for sharing your experience with us✨

Valorada con 5 estrellas sobre 5

The staff at Beckton branch were very…

The staff at Beckton branch were very friendly and knowledgeable about each product and helped us select the right type of bed to purchase

1 de mayo de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Beckton

We appreciate your positive feedback. We're so glad to hear that the staff were friendly and knowledgeable and helped you select the right bed to purchase!

Team Bensons

Valorada con 3 estrellas sobre 5

No discount offers very limited and…

No discount offers very limited and free delivery when cost is more than £500 like their competitors who offer this.

4 de mayo de 2026
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Respuesta de Bensons For Beds - Beckton

We appreciate your feedback regarding the limited discount offers and free delivery options. We'll review our policies to see how we can improve our customer experience.

Team Bensons

Valorada con 5 estrellas sobre 5

My experience with bensons.

Delivered on date arranged, team always keeping you informed regarding of steps to your delivery. Staff delivering my mattress were very polite and helpful. This is 2nd delivery i have had from this company. I find them to be very trusting that you are going to get what you order, with delivery staff/ shop staff very organised and always helpfull.

26 de abril de 2026
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Respuesta de Bensons For Beds - Beckton

Thank you for your continued trust! 😊 We’re delighted everything went smoothly—from clear updates to polite, helpful delivery. Being your second delivery with us really means a lot. Enjoy your mattress and sleep well! 🛏️✨

Valorada con 5 estrellas sobre 5

An excellent customer experience

We had an excellent experience receiving professional advice and trying out beds at the Beckton branch. The selection of bed frames and mattresses available to test is very impressive.
During our visits, we received superb service from Jay. He gave us plenty of helpful tips and guidance on what to look for, while also giving us the space to explore and try things at our own pace. When it came to making the purchase, he went above and beyond, offering us a deal that was hard to resist.
The support did not end once the invoice was settled — Jay was extremely helpful in accommodating a late change to our order, which we really appreciated.
We now hope that the quality of the bed and frame we ordered matches the excellent level of customer service we experienced at the Beckton branch.

6 de abril de 2026
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Respuesta de Bensons For Beds - Beckton

Thank you for such a thoughtful and detailed review! We’re delighted you had such a positive experience at our Beckton branch. Jay will be thrilled to hear how much you valued his advice, relaxed approach, and continued support—even after purchase. We hope you enjoy your new bed just as much as the service you received,
Megan | Customer Care Specialist

Valorada con 5 estrellas sobre 5

Service has been great throughout

Service has been great throughout. Everything went smoothly from ordering to delivery. I ordered a firm mattress and it is exactly as expected.

17 de abril de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Beckton

We appreciate your fantastic feedback! It's great to hear that our service was helpful and that your firm mattress is exactly what you wanted.
Thank you for your positive review – Lauryn at Customer Care 💜

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