Bensons For Beds - Beckton Opiniones 

The delivery guys were fantastic,and my bed frames is very lovely.

Great salesman, did not feel rushed or pushed to buying anything. Gorgeous bed delivered on time and expertly put together

I just love Benson for beds, their customer service is always great. I have bought 3 beds, headboards and a good quality mattress from them in the last 13 months. The prices are reasonable especially with the 25% discounts.

Janet Ben
Redbridge, Essex

Really good experience using Bensons for the first time. The sales person in Beckton (Jay) was really knowledgeable about the products, and not pushy with sales at all. Delivery was on the day specified, and arrived earlier than the time slot which suited us fine. Delivery persons both friendly, and carried the items upstairs and left them in space as asked. Even took their shoes off when entering the house without being asked. Great communication and service overall. And we are very happy with our purchase.

Great advice from showroom. Great aftersales. Delivery guys fantastic.

Very helpful and competent staff.

Excellent Delivery and Service

Excellent service and knowledge from staff that guided me to buy the best quality bed. Staff was extremely patient and helpful.

Company staff are rude and will not elaborate on company policy - will just ask that you talk to customer service and stone wall
The issue was that the order was still more than a week out to deliver but could not be cancelled without incurring a 20% charge.
For what reason is there a 20% charge? Nothing has been delivered, there is no admin, or anything.

We went in to find a mattress that we had found online & wanted to get more information & advice within the store. We was greeted by Cheriene, she was amazing & gave great advice which helped us decide on the right mattress for us. Ordered same day. Would highly recommend.

Ladies in bensons was so helpful full of information brilliant brilliant customer service very knowledge lovely people. When I was getting the delivery I knew exactly when they was coming they were very nice friendly men lovely service all round

The way we were greeted as we entered the store, friendly,efficient and very knowledgeable for our needs.
The whole procedure of choosing and sorting payments etc was good. A special thank you to Sharice.

Your representative showed patience and a good understanding of the various mattress types available , As a result I was able to select a suitable mattress and, am currently awaiting delivery. My only slight grumble is the lack of flexibility regarding delivery time slots.

Saw the wardrobe on line went to the beckton branch and saw Jay.. i wasn't sure of the pebble colour as I wanted a coffee or cream colour but Jay carried the beside cabinet around the store to show me the colour against the colour creams in the store and in the light.. its a beautiful wardrobe and Jay helped me decide on the pebble colour.. Thank you Jay. Your a great patient polite lovely salesman. Can't wait for bensons to deliver and install my wardrobes.

Friendly team, easy purchase process

Visited Beckton Bensons For Beds 06/12/25.
We were welcomed by Raj, assisted on shopping for a new bed mattress.
Service from start to finish, Raj helped ans guided us through.
Raj was very understanding, service was excellent.
Anyone who is looking for a new bed or bed mattress, I strongly recommend to visit Bensons For Beds Beckton and see Raj.

We came in looking for a mattress and were fortunate enough to bump into Jay.

Jay was the definition of above and beyond and speaking with him on the day was a genuine delight.

Ultimately we ended up purchasing from Bensons but much of this was directly a result from the positive experience and customer service we received.

It's rare to see such care and devotion in this day and age. Very happy!

We weren’t pounced on by a sales assistant as happened in the neighbouring store, Dreams. The sales assistant in Bensons acknowledged our presence, but left us alone to try several mattresses ourselves before introducing himself and welcoming us to the store. He guided us to the mattress types we were looking for, and in our price range, rather than telling us we needed to buy one for over 2k. He was respectful when we were trying mattresses in his presence, turning away and not saying anything until we stood up, and then he only asked how we found it. We purchased a mattress without pressure and also bought two new pillows without being offered any. We will definitely buy from Bensons again because of this experience.

Thank you so much,My mattress is good am not complaining