Excellent service from Andy at the Croft Retail Park, Bromborough. We wanted to purchase an electric adjustable single bed and an ordinary single bed and Andy went out of his way to find ones that ma... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My partner and I attended the Bromborough branch yesterday to test a Simba mattress. We were approached immediately by Eve for support and guidance. Eve took her time to carefully explain the function... Ver más
La empresa ha respondido
I was in desperate need of a mattress and rang my local branch, in Bromborough, were I spoke with Dave. He was absolutely brilliant. We soon arrived and he was beyond helpful, warm & friendly. We ma... Ver más
La empresa ha respondido
Outstanding service from the store team at the Croft Retail Park, Bromborough. Andy and Joe were both extremely knowledgeable and helped ensure our questions were answered and our purchase was s... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Bromborough
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Reino Unido
- 1513430043
4,9
Excelente
560 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The sales assistant was brilliant
The sales assistant was brilliant. She helped me to choose my bed without trying to push me to buy something unsuitable. The deal I got was awesome and I'm really happy with my purchase
3 de diciembre de 2025
Respuesta de Bensons For Beds - Bromborough
We're happy to hear that our sales assistant helped you choose a suitable bed and that you are happy with your purchase and the deal you received. We appreciate your feedback.
Gary and staff were great polite helpful
Gary and staff were great polite helpful
28 de noviembre de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Bromborough
We're glad you found our staff polite and helpful. We appreciate your positive feedback and thank you for sharing.
Great value, service, and choice
Joe was the member of staff that helped me. I was pretty much decided on the brand of mattress I wanted (Sealy), Joe explained the range and I was able to try them out in store, which actually changed my mind on firmness. He wasn't at all pushy, and clearly explained the options available regarding payment and delivery. I'm based down south and expected that might cause some complications, but it didn't at all. The store had some really good offers on for Black Friday so great value, excellent customer service, can't wait for delivery, many thanks.
22 de noviembre de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Bromborough
Thank you for sharing your experience! We’re so pleased Joe could guide you through the Sealy range and help you find the perfect fit without any pressure. It’s great to hear everything went smoothly and that you enjoyed our Black Friday offers. We can’t wait for you to receive your mattress and start enjoying those restful nights!
- Megan at Customer Care!
Great customer service
We were searching for a mattress around the £300-£500 mark for my university house. We were wandering around the store back and forth when your colleague Gina greeted us and asked if we would like some help. She was really welcoming, helped us look at the different options and fully explained the difference for what we would get for the different prices ranges. She was really honest and personable and we didn’t feel pushed into making any decision like you can feel sometimes when going into other stores. We left with a mattress that we’re sure we will love when it is delivered and we enjoyed talking and briefly getting to know Gina too she was lovely and her customer service was great. Thank you Gina and all the best with everything!
15 de noviembre de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Bromborough
We're happy to hear that you had such a positive experience in our store Alice. It's wonderful to know that the service you received made such a difference to you. We appreciate your feedback and are glad you found a mattress you love.
Sleep well,
Megan at Customer Care
Joe was fantastic at his product…
Joe was fantastic at his product knowledge and his soft selling, a fantastic experience from start to finish. Amazing experience and will use again.
12 de noviembre de 2025
Respuesta de Bensons For Beds - Bromborough
We appreciate you sharing your experience! We're happy to hear that our team's product knowledge and approach made your experience fantastic. Thank you for choosing us,
Megan at Customer Care
Slumberland mattress and hip hop bed.
Easy to order, great communication and great delivery.
29 de octubre de 2025
Respuesta de Bensons For Beds - Bromborough
We're so happy to hear our ordering process was easy, and that you were pleased with our communication and delivery service.
We’re so glad you had a great experience,
Megan at Customer Care
Turned up and delivered and placed where needed
Helpful showroom staff (Gary) he knew the products.
Delivery staff did a good job
31 de octubre de 2025
Respuesta de Bensons For Beds - Bromborough
We appreciate your feedback. We are happy to hear that our showroom and delivery staff were helpful and knowledgeable.
Thank you,
Megan at Customer Care
My personal experience at Bendons for beds Bromborough.
The guy that served me was very helpful and talked me through the best mattress that I should buy as I was clueless,he also found a mattress to suit my budget and gave me the link to go into to set the direct debits up.
30 de octubre de 2025
Respuesta de Bensons For Beds - Bromborough
We're happy to hear that our team member was so helpful in guiding you to the perfect mattress within your budget. Thank you for sharing your positive experience,
Megan at Customer Care
Helpful & knowledgeable salesman gave us confidence in the product
We visited the Bromborough store on the Wirral and were given lots of helpful information by the salesman (Garry) who explained all the different features and price range of the mattresses on display. We felt confident enough to make our purchase as Garry was very knowledgeable and had many years experience in the bed trade. This is so important when spending a considerable amount of money on a product which you only purchase every 10 years or so, and is vital for sleep comfort and wellbeing.
30 de octubre de 2025
Respuesta de Bensons For Beds - Bromborough
We're happy to hear that you received helpful information at our Bromborough store. We appreciate that our team's knowledge and experience gave you confidence in your purchase. We hope you enjoy your new mattress and the comfort it brings,
Megan at Customer Care
Garry was great helped me with…
Garry was great helped me with everything both times I went in
11 de octubre de 2025
Respuesta de Bensons For Beds - Bromborough
We're glad you had a great experience and appreciate your positive feedback. It's wonderful to know we could assist you effectively during your visits.
Your satisfaction means the world to us,
Megan at Customer Care
Good salesman
Good salesman. Quick delivery. Bed put together my two nice polite delivery gentlemen
19 de octubre de 2025
Respuesta de Bensons For Beds - Bromborough
We're happy you had a great experience with our salesperson and delivery team! It's great to hear the bed assembly went smoothly. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
Don't rely on a rep to help
Not bad service, we kind of sorted ourselves out as there wasn't enough reps working and had to wait for a rep to come free, even though there was only one other customer there and 3 reps!!!
Bill of sale was efficient and quick. A wait for delivery of 3 weeks not explain why.
19 de octubre de 2025
Respuesta de Bensons For Beds - Bromborough
Thank you for your feedback. We’re sorry for the wait you experienced when seeking assistance, but we’re glad to hear the order process was smooth. We’ll be reviewing how we communicate delivery timeframes to help improve our service moving forward.
Thanks again for your time,
Megan – Customer Care
Respuesta de Bensons For Beds - Bromborough
That’s what we aim for—thanks for the kind words! 🙌
We truly appreciate your feedback.
Megan at Customer Care
Customer service was great the…
Customer service was great the knowledge of the staff was very helpful.
17 de octubre de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Bromborough
We appreciate your feedback! We're happy to hear that you found our customer service and the staff's knowledge very helpful.
We hope to welcome you back soon!
Megan at Customer Care
Respuesta de Bensons For Beds - Bromborough
We appreciate you noting our genuine staff and no sales talk. We are so glad you had a positive experience with our team!
Thank you for your review – Lauryn at Customer Care 💜
Purchase of bed, headboard and mattress, with delivery and installation
The showroom was clean, tidy and well laid out. The staff were not pushy and gave us time to look around. When they offered assistance it was well mannered, knowledgeable, calm and efficient.
The explanation of the product options, pricing, finance deals and current discounts was clear, concise and easy to comprehend. All resulting in a purchase by my wife and I in a style, colour, size, delivery and installation package that we wanted. We would like to thank Joe for his attentive and professional service.
14 de octubre de 2025
Respuesta de Bensons For Beds - Bromborough
We're so happy to hear that you found our showroom clean and tidy and that our team provided attentive and professional service. We appreciate you mentioning the clear explanations and the purchase you made. Thank you for your positive feedback!
– Lauryn at Customer Care 💜
A very good experience…
The sales manager was great,showing my wife and myself different bed bases without any pressure which I like.
12 de octubre de 2025
Respuesta de Bensons For Beds - Bromborough
We appreciate you sharing your feedback! We're so glad to hear that the sales manager provided you with a great, no-pressure experience showing you different bed bases. Thank you for your review – Lauryn at Customer Care 💜
Very good customer service from Joe at…
Very good customer service from Joe at Bromborough Shop.
6 de octubre de 2025
Respuesta de Bensons For Beds - Bromborough
We are happy to hear that you received very good customer service at our Bromborough shop. Thank you for your positive feedback; it means a lot to us.
Take care,
Megan at Customer Care
The 0% offer made it easier to choose…
The 0% offer made it easier to choose the right bed for us without having to worry about immediate finances. Staff were friendly and helpful. Not pushy either and gave great recommendations.
7 de octubre de 2025
Respuesta de Bensons For Beds - Bromborough
Thank you for your great feedback! We’re glad our 0% offer helped make your choice easier and that our friendly team provided helpful, pressure-free recommendations.
Best Wishes,
Megan
The Bensons for Beds Care Team
Respuesta de Bensons For Beds - Bromborough
We're so happy you found lovely beds and staff at a reasonable price! We appreciate your positive feedback and hope to see you again.
Thank you,
Lauryn at Customer Care
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.