Charmain and colleagues at Craigleith extremely helpful. No high pressure sales techniques or sales drivel as in certain other bed stores. Short lead time and choice of delivery date. Delivery during... Ver más
La empresa ha respondido
Units 7 A & B, Craigleith Retail Park, EH4 2LN South Groathill Avenue, Edinburgh, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Charmain and colleagues at Craigleith extremely helpful. No high pressure sales techniques or sales drivel as in certain other bed stores. Short lead time and choice of delivery date. Delivery during... Ver más
La empresa ha respondido
Really happy we chose Bensons for Beds! From the initial buying experience through to delivery and assembly, everything was fantastic. Callan was incredibly helpful in finding the right bed frame... Ver más
La empresa ha respondido
Friendly and helpful. Only issue was having visited and got quote from Edinburgh blackhall branch then returned to order Monday evening I found beach closed early (7pm) when opening stated till 8pm an... Ver más
La empresa ha respondido
Josh was friendly, professional, and knowledgeable throughout our visit. He took the time to answer our questions without any pressure and made the whole experience pleasant and straightforward. We al... Ver más
La empresa ha respondido
Escrito por la empresa
Units 7 A & B, Craigleith Retail Park, EH4 2LN, South Groathill Avenue, Edinburgh, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Charmaine was great. Helping us to find the right beds for two households with very different requirements, she spent a lot of time answering our questions to ensure we got the most appropriate mattresses for our needs.

Respuesta de Bensons For Beds - Craigleith
We went to craigleith branch tried a few beds returned after a few days spoke with Josh who was very helpful and put no pressure on us to decide. We did decide, ordered bed arranged delivery, easily. The delivery team was also very pleasant and helpful delivered clean and tidy. Would highly recommend Bensons

Respuesta de Bensons For Beds - Craigleith
The lady who made the sale was friendly and informative. A good choice of makes and quality.

Respuesta de Bensons For Beds - Craigleith
In a world where we buy so much on line buying a bed is still one of the exceptions-or should be.
Josh was immediately welcoming, breaking away from his colleagues and coming over to offer assistance. I bought my bed from Bensons 3 years ago and had a great experience ( and a great bed) so when my mum needed a new bed there was only one destination.
Josh was very patient listening to our wish list and picking the appropriate
bases and mattresses to try. We never felt rushed.

Respuesta de Bensons For Beds - Craigleith
Excellent in store service, delivered on tim ein the window given

Respuesta de Bensons For Beds - Craigleith

Respuesta de Bensons For Beds - Craigleith
Bensons Craigleith Edinburgh. Wanted a Dunlopillo pillow, so a comparatively small purchase. Charmaine was extremely helpful. She explained all the options, was polite, efficient and not pushy! Was made to feel welcome to the store by Charmaine and her colleague at Craigleith and explored the whole store. Will be returning for future purchases and can definitely recommend the sales experience at this store.

Respuesta de Bensons For Beds - Craigleith
Azad made our experience an unforgettable one. Not only is he very handsome young man, but also patient, knowledgeable, helpful, communicate on a level with my teenage son and managed to get him to buy a bed and frame. Every question that was hit at him he managed to answer and also demonstrate. I deteste coming to these places but it's the only option if you want to try what you buy instead of the online method which has failed me on so many levels for quality. Azad was not pushy and approached at the right time. He selected many options from cheap to expensive and managed to find a middle ground. When you are in these stores you need to be there the minimum 1 hour and we exceeded this to find the comfort we needed. Only downfall which put me off was the delivery £69 and the 10% discount ends up the price for the delivery. No incentive for the price you pay with a free pillow or something. But nothing is for free these days. It's all incorporated in the price. Very happy with the service. I would recommend Azad. He helped me to digest the delivery otherwise I would have gone somewhere else that would include free delivery. I didn't need the QR code I was going to give him a review in my mind already. When great customer service is given you want to do so without been prompted to do so

Respuesta de Bensons For Beds - Craigleith
We were looking to buy a mattress an d decided on Bensons. We were given a warm welcome by the store assistant who was only too pleased to show us the variety of mattresses and allow us to test them before making a choice. The assurance was very efficient and gave us best advice.

Respuesta de Bensons For Beds - Craigleith
Delivered on time, care taken in my home, built on premises by very friendly gents who had shoe coverings to protect my carpets. They were very helpful too by taking my old mattress downstaurs for me. Excellent service.

Respuesta de Bensons For Beds - Craigleith
Azad and his colleague at Craigleith were friendly, helpful, informative and attentive to our thoughts, and did not make us feel 'pushed' with regard to sales. A credit to the company. Five stars for excellent service.

Respuesta de Bensons For Beds - Craigleith
Easy to decide which bed suited us by using their demo bed. Got a good discount and so far all is good with it.

Respuesta de Bensons For Beds - Craigleith
The saleswoman was great. Made me feel at ease and I felt like she couldn't do enough to help. Offering me protectors and bed cleaning kits and a variety of delivery days

Respuesta de Bensons For Beds - Craigleith
Guys were friendly and professional, worked quickly and efficiently.
Couldn't have asked for a better service.

Respuesta de Bensons For Beds - Craigleith
Josh was so helpful at the craigleith store today. 10/10 . So knowledgeable and helped us put what three amazing mattresses for our new home. He is a credit to your company!

Respuesta de Bensons For Beds - Craigleith
Thank youvery much for your help and patience Charmaine and Callan. Both very knowledgeable.5 stars indeed!

Respuesta de Bensons For Beds - Craigleith
Azad was very helpful with our purchase and explained delivery details clearly.

Respuesta de Bensons For Beds - Craigleith
The salesman was polite, knowlegable and I felt confident in what he was saying he wasnt pushy and gave me time to process and think about my purchase.

Respuesta de Bensons For Beds - Craigleith
The assistant was most helpful and we didn't feel pushed to come to a conclusion.

Respuesta de Bensons For Beds - Craigleith
Josh, was very welcoming and was able assist me with the purchase of my new bed, he also was very knowledgeable.

Respuesta de Bensons For Beds - Craigleith
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.