I visited this store with no idea how to choose a bed base, mattress and headboard. Martin was patient in asking me what I wanted and pointing me in the right direction. I came away with a quote... Ver más
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Unit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH Eastbourne, Sussex, GB
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I visited this store with no idea how to choose a bed base, mattress and headboard. Martin was patient in asking me what I wanted and pointing me in the right direction. I came away with a quote... Ver más
La empresa ha respondido
I was welcomed with incredible kindness and care at Bensons for Beds 😊💛. They helped me choose exactly what I needed, and I never felt rushed or pressured at any moment. My new bed, the iGel matt... Ver más
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I needed a new mattress and after reviewing a number of options I decided to try out Bensons. The sales representative (Adam) was very helpful and knowledgeable making the process of finding what... Ver más
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We went to the shop at Sovereign Harbour Retail Village, Eastbourne. From the moment we entered the store, we were greeted with a very welcoming atmosphere. We were in the market for a supe... Ver más
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Escrito por la empresa
Unit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH, Eastbourne, Sussex, Reino Unido
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I went into store to help my nan, she was provided with great services and kind staff. Thank you on behalf of my nan.
The chap Michael was very helpful and helped me decide on the correct bed that I required. Very good service
We changed our minds regarding bedroom furniture and Mike was really helpful and efficient.
Friendly, helpful and warm service. Good product knowledge, no hard sell tactics.
Very helpful sales person who guided us through the selection process without being at all pushy
Mike in store was extremely helpful also he remembered my Husband and I from 3 years ago when we then made a purchase
Excellent customer service. A large selection of beds on display to view and try. Leah was very knowledgeable and friendly - she was very patient and able to help us find the perfect bed and mattress to suit our needs. We really liked the fact we could choose different items from different displays to fit our requirements.
Staff amazing so helpful welcoming and professional
I found the staff to be very knowledgeable & extremely helpful but not pushy, I appreciate that
The service that we received from the Bensons employee was very helpful, he was very friendly and it was much appreciated.
No pressure from salesman just left to browse products until I had chosen which bed I wanted and if I had had quethey were happy to help.
Ade was helpful but not pushy. Gave advice but let us look. Exceptional customer service. Products reasonably priced delivery dates before Xmas. Thank you
Walked into Eastbourne store. Both guys sitting at same desk. No other customers in store. Nobody approached me. After looking around and finding the right bed I then went to find someone to purchase from. One guy on phone and other disappeared. I sat on a bed for a while waiting. Nobody approached me, so I got online and bought bed with mattress elsewhere and then walked out. Lost sale.
Great service very attentive and friendly sales manager can't wait to receive our new mattress.
Leah made our experience great! Her customer service was amazing, very helpful, polite, natural, not pushy but still trying to upsell in a very nice manner. The company should be proud of her. Thank you, Leah!!!
From the moment we entered the store In Eastbourne we recieved a warm welcome from all members of the team. After discussing our requirements Leah diligently shortlisted a few options for us that were perfect. As a busy person I cannot afford much time and we were in and sorted completing our purchase within 30 minutes this includes the fact finding and recommendation stage. Very satisfied.
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