Bensons For Beds - Folkestone411 Opiniones 

329
•
TrustScore: 5 sobre 5

4,9

Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS Folkestone, Kent, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Helpful and friendly staff both in shop and on website chat. No pressure to buy but knowledgeable. The testing bed in store is a great experience and very helpful to choose a mattress

Valorada con 5 estrellas sobre 5

Following greeting we were shown to the appropriate section , given some advice, and left to try out the range with help from Marshall as and when we needed it without feeling any pressure to decide.... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

My delivery was brilliant. My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed w... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Felt immediately in “sync” with staff member Samantha. Big tick to Bensons for stocking Hypnos mattresses. I was given helpful advice but no superfluous sales patter. The whole transaction was a good... Ver más


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de ropa de cama

Sobre Bensons For Beds - Folkestone411

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS, Folkestone, Kent, Reino Unido

  • 1303223370

4,9

Excelente

TrustScore: 5 sobre 5

329 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(329)

26.477 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Helpful and friendly staff

Helpful and friendly staff both in shop and on website chat. No pressure to buy but knowledgeable. The testing bed in store is a great experience and very helpful to choose a mattress

21 de octubre de 2026
Valorada con 5 estrellas sobre 5

No problems.

12 de octubre de 2026
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Respuesta de Bensons For Beds - Folkestone411

Hi Richard- Hawkinge Kent, Thanks for taking the time to let us know about your experience, we are so glad you are happy.

Valorada con 5 estrellas sobre 5

Nice experience

The gentleman that helped me choose my mattress was very helpful. He showed me beds in different price ranges and let me try them. In the end I found a mattress that I liked.

10 de octubre de 2026
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Respuesta de Bensons For Beds - Folkestone411

Hi Trevor French, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase.

Valorada con 5 estrellas sobre 5

Marshall great customer service

The service was very good with Marshall very helpful and knowledgeable .

8 de octubre de 2026
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Respuesta de Bensons For Beds - Folkestone411

Hello Louisa,
We're delighted to hear that you received very good service and that Marshall was so helpful and knowledgeable throughout your visit. We'll be sure to pass on your kind feedback to him. Thank you for choosing Bensons, and we hope you're enjoying your new bed,
Megan | Customer Care Specialist

Valorada con 5 estrellas sobre 5

The guys who delivered bed were…great

The guys who delivered bed were excellent. Getting it upstairs looked like a challenge but not to them . Polite ,courteous and friendly.

29 de septiembre de 2026
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Respuesta de Bensons For Beds - Folkestone411

Thank you so much Mr Brown for letting us know about your great experience, we love hearing good news.

Valorada con 5 estrellas sobre 5

Exactly the right experience

Following greeting we were shown to the appropriate section , given some advice, and left to try out the range with help from Marshall as and when we needed it without feeling any pressure to decide. We had plenty of time to make the right decision.

3 de octubre de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Folkestone411

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team, especially with Marshall. We believe in giving our customers the time and space to make the right choice. We look forward to welcoming you back soon!

Valorada con 5 estrellas sobre 5

Excellent experience at the Folkestone…

Excellent experience at the Folkestone store, Marshall was very helpful and knowledgeable as we wanted a new mattress and bed took the time to ensure we got exactly what we wanted.

1 de octubre de 2026
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Respuesta de Bensons For Beds - Folkestone411

Thank you for your wonderful review! We're thrilled to hear that Marshall provided you with excellent service and helped you find the perfect mattress and bed. Your satisfaction is our priority, and we appreciate your support. We look forward to welcoming you back soon!

Valorada con 5 estrellas sobre 5

Great service and product

I purchased my daughter’s bed from the store in Folkestone.
Star was very helpful with helping us complete our purchase and explained all options available to us.
She booked in our delivery date and confirmed everything we needed to know.

I had clear correspondence throughout the weeks waiting for our delivery.

On delivery day James and Kay were exceptional.
Unfortunately getting caught up in the M20 closure, they kept in contact with updated time of arrival.
On arrival they were professional, quick and courteous.

Thank you for making our purchase through to delivery and assemble a great experience.

26 de septiembre de 2026
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Respuesta de Bensons For Beds - Folkestone411

Thank you for your wonderful review! We're thrilled to hear that Star, James, and Kay provided exceptional service throughout your experience. It's our goal to make every step seamless for our customers. We appreciate your support and hope your daughter loves her new bed!

Valorada con 5 estrellas sobre 5

Excellent knowledge and experience…

Excellent knowledge and experience helping us to choose the best mattress for us. Very patient too. Then less than two weeks for delivery with punctual and careful delivery and removal of old mattress, which I believe goes to the Heart Foundation for resale for their charity.

21 de septiembre de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Folkestone411

Respuesta de Bensons For Beds - Folkestone411

Thank you for your wonderful review! We're thrilled to hear you had a great experience choosing your mattress with us. Our team is dedicated to providing excellent service, and we're glad you appreciated the timely delivery and our commitment to charity. Enjoy your new mattress!

Valorada con 5 estrellas sobre 5

Very helpful and informative member of…

Very helpful and informative member of staff. delivery went to plan - no issues

18 de septiembre de 2026
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Respuesta de Bensons For Beds - Folkestone411

Thank you for your wonderful review! We're so pleased to hear that a member of our team was helpful and informative, and that your delivery went smoothly.

Team Bensons

Valorada con 5 estrellas sobre 5

Single bed and mattress well happy

Found exactly what I wanted and staff gave me no pressure

14 de septiembre de 2026
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Respuesta de Bensons For Beds - Folkestone411

Hi Mick, we are so pleased you are happy with your product and the experience you have received.

Valorada con 5 estrellas sobre 5

Knowledgeable and amenable staff

Knowledgeable and amenable staff. Good, competitive deals. good location. Easy parking.

12 de septiembre de 2026
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Respuesta de Bensons For Beds - Folkestone411

Hi Trevor Wyatt, Thanks for taking the time to let us know about your experience, we are so glad you are happy.

Valorada con 5 estrellas sobre 5

Complete bed purchase

Guys in store are more than helpful and very friendly. I felt I was made to understand everything completely, I would definitely visit this store for future needs

7 de septiembre de 2026
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Respuesta de Bensons For Beds - Folkestone411

We're so pleased to hear that our team was helpful and friendly, and that you felt everything was explained clearly. We look forward to assisting you with your future needs!

Team Bensons

Valorada con 5 estrellas sobre 5

Great customer service

Paul arranged everything for us to collect our new bed. He showed great customer service and we will definitely return when we need new beds. Explained the extra care package and ensured we had a good deal.

26 de agosto de 2026
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Respuesta de Bensons For Beds - Folkestone411

Hi Mr Tingley, Thanks for taking the time to let us know about your experience, we are so glad you are happy.

Valorada con 5 estrellas sobre 5

I wandered in to have a look at small…

I wandered in to have a look at small double beds. Whilst looking Paul asked me if I needed any advice/help, I asked him about Sealy and he showed me where they were. He even went to find a roll of paper for the mattress for me to try. He was so knowledgeable and helpful I eventually chose a Sealy mattress, divan base and lovely headboard. He worked out a competitive price and talked through different payment options.
After several weeks of searching online and visiting other stores, I decided to make the purchase.
Throughout the visit I felt at ease and comfortable with no pressure to make a decision. It all came together and thanks to Paul felt effortless.

23 de agosto de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Folkestone411

Hi Erica, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase.

Valorada con 5 estrellas sobre 5

Friendly professional Service

We were served by Marshall who was extremely helpful and professional. We were invited to try out the matress sleep Pro system to see which type of matress would be best for us. We were shown around and there was no pressure at all to make a decision. We were given a great discount by the manager who actually sold us our last bed 10:years ago! The store was clean and lots of choice for all budgets. Highly recommend this store for friendly service.

15 de agosto de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Folkestone411

Hi Helen Benson Dreamtime Dens, we are so pleased you are happy with your product and the experience you have received.

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service at Bensons Beds in Folkestone by Sam. Now Awaiting my new bed that she helped me choose.

7 de agosto de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Folkestone411

Thank you so much for your kind words, we're glad to hear that Sam was able to provide you with excellent customer service and help you find the perfect bed. We can't wait for you to enjoy a good night's sleep!

Valorada con 5 estrellas sobre 5

Flawless service

Flawless service, from the salesman in the Folkestone shop to the delivery guys

9 de agosto de 2026
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Respuesta de Bensons For Beds - Folkestone411

Thank you for your kind words and for choosing our business, ! Our team takes great pride in providing top-notch service from start to finish. We appreciate your support and hope to continue providing you with a flawless experience in the future.

Valorada con 5 estrellas sobre 5

Buying a bed in Folkestone

The whole process of buying a new BED was a pleasure, Samantha (Folkestone Branch) helped me to choose the Double bed with 2 drawers that I needed for my spare room. Informative and professional, with a smile.
Likewise with the 2 delivery men, helpful and polite and their timing was good.

7 de agosto de 2026
Logotipo de Bensons For Beds - Folkestone411

Respuesta de Bensons For Beds - Folkestone411

Thank you for your kind words. We're delighted that your experience of purchasing a new bed was a pleasurable one. It's great to hear that our team was helpful and professional, from choosing the right bed to delivery. We hope you enjoy your new double bed with two drawers and look forward to serving you again in the future.

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