Bensons For Beds - Folkestone411 Opiniones 

329
•
TrustScore: 5 sobre 5

4,9

Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS Folkestone, Kent, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Helpful and friendly staff both in shop and on website chat. No pressure to buy but knowledgeable. The testing bed in store is a great experience and very helpful to choose a mattress

Valorada con 5 estrellas sobre 5

Following greeting we were shown to the appropriate section , given some advice, and left to try out the range with help from Marshall as and when we needed it without feeling any pressure to decide.... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

My delivery was brilliant. My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed w... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Felt immediately in “sync” with staff member Samantha. Big tick to Bensons for stocking Hypnos mattresses. I was given helpful advice but no superfluous sales patter. The whole transaction was a good... Ver más


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de ropa de cama

Sobre Bensons For Beds - Folkestone411

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS, Folkestone, Kent, Reino Unido

  • 1303223370

4,9

Excelente

TrustScore: 5 sobre 5

329 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(329)

26.477 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quality

Quality of mattress very good. Delivery good but two weeks later than originally agreed.

31 de julio de 2026
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Respuesta de Bensons For Beds - Folkestone411

We're happy to hear you're pleased with the mattress quality. We understand the delivery delay was inconvenient. We hope you have a wonderful nights sleep.


Team Bensons

Valorada con 5 estrellas sobre 5

Efficient excellent service

Efficient, excellent service.

27 de julio de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Folkestone411

Thank you for your wonderful words, we appreciate all feedback!!

Team Bensons.

Valorada con 5 estrellas sobre 5

Very good and experienced

Very good and experienced

24 de julio de 2026
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Respuesta de Bensons For Beds - Folkestone411

Thank you for your feedback! We're delighted to hear that you found our team very good and experienced. Providing knowledgeable, helpful service is what we strive for, and we truly appreciate your kind words. We hope to see you again soon! 😊

Valorada con 5 estrellas sobre 5

Polite and friendly members of staff…

Polite and friendly members of staff with good product knowledge.

20 de julio de 2026
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Respuesta de Bensons For Beds - Folkestone411

We're so pleased you found our team members polite and friendly, and that they had excellent product knowledge. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Great service

Huge selection of everything beds, which can make the process of choosing a bit daunting. Luckily we had the service of Damian at the Folkestone branch, who had extensive knowledge of all the products and was able to match our needs, we were under no pressure throughout the process and as a result purchased two beds. Would definitely recommend.

18 de julio de 2026
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Respuesta de Bensons For Beds - Folkestone411

We're so pleased to hear about your positive experience at our Folkestone branch. It's wonderful that our team member's extensive product knowledge helped you find exactly what you needed without any pressure, leading to the purchase of two beds. Thank you for your recommendation!

Team Bensons

Valorada con 5 estrellas sobre 5

Friendly and helpful delivery

Friendly and helpful delivery

15 de julio de 2026
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Respuesta de Bensons For Beds - Folkestone411

We are so pleased to hear that you found our delivery service friendly and helpful. We truly appreciate your kind words and positive feedback!

Team Bensons

Valorada con 5 estrellas sobre 5

Very good Company to buy beds very high…

Very good Company to buy beds very high quality beds I bought my bed from them 3 month ago I’m very happy with the bed sorted out my lower back problems, also the manger and the staffs of the store was very friendly so would definitely recommend.

17 de abril de 2026
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Respuesta de Bensons For Beds - Folkestone411

We're so pleased to hear you're happy with your high-quality bed and that it has helped with your lower back problems! It's wonderful that our team provided such friendly service.

Valorada con 5 estrellas sobre 5

Good product and deal

Good product and deal. Good service

22 de junio de 2026
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Respuesta de Bensons For Beds - Folkestone411

We're so glad you had a good experience with our product and service. Thank you for your positive feedback!

Team Bensons

Valorada con 5 estrellas sobre 5

Good service all round.

Good service in shop. Helpful, friendly. Good advice. Patient. Delivery excellent. Helpful delivery staff. Overall a good experience. Fair price.

15 de junio de 2026
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Respuesta de Bensons For Beds - Folkestone411

We're so pleased you received good service and advice in-store, and that our delivery staff were helpful. Thank you for your kind feedback!

Team Bensons

Valorada con 5 estrellas sobre 5

Penelope Ottoman king size base

We went into Folkestone branch for Bensons for Beds to view the ottoman base. The manager was very knowledgeable, helpful and friendly. We ordered the base and were able to have this delivered within 9 days.

We were kept informed of delivery times and they kept the agreed date via email and text. The guys who delivered the base were just as nice as the branch staff and popped the base into our chosen room.

Overall experience was exceptional and would highly recommend using Bensons for Beds. The overall finish of the base is lovely and style is wonderful. Pleased we paid that bit extra as there’s a 5 year guarantee on parts if required. So nice to have a company carry out their promise of delivery and service. Thanks B4B keep up the great work!

20 de junio de 2026
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Respuesta de Bensons For Beds - Folkestone411

We are delighted to hear about your exceptional experience, from the knowledgeable assistance in our branch to the efficient delivery. It's wonderful that you are pleased with the quality and style of your new ottoman base. Thank you for your kind recommendation!

Team Bensons

Valorada con 5 estrellas sobre 5

Service in the shop was great

Service in the shop was great. Delivery was in the time given

14 de junio de 2026
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Respuesta de Bensons For Beds - Folkestone411

We're so glad you had a great experience in our shop and with delivery!

Team Bensons

Valorada con 5 estrellas sobre 5

Easy visit to Bensons at Folkestone

Easy visit to Bensons at Folkestone. We were met by Marshall who was able to help us through what we wanted, he was knowledgeable about the product and was helpful in reaching an acceptable price match. Excellent service

13 de junio de 2026
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Respuesta de Bensons For Beds - Folkestone411

We're so pleased you had an easy visit and found our team member knowledgeable and helpful. Thank you for your kind words about our excellent service!

Team Bensons

Valorada con 5 estrellas sobre 5

Excellent service from first order to…

Excellent service from first order to delivery. Always kept up to date with the order. Full knowledge of product ensured we made the correct choice. Delivery and install were carried out efficiently and professionally

14 de junio de 2026
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Respuesta de Bensons For Beds - Folkestone411

We're so pleased you had excellent service from order to delivery and were kept informed. It's wonderful that our team was efficient and professional!

Team Bensons

Valorada con 5 estrellas sobre 5

Very good service from bensons.

Very good service from bensons.
Got my first bed from bensons 11 years ago. Went back to have a look for a new bed and the person that sold me my first bed was still there. He was very knowledgable about everything, not pushy. Knew exactly what I wanted. So I bought a tv bed for myself and an another bed for my daughter. All in all a very nice experience. My daughter is over the moon with her bed. Time and delivery was perfect. Communication was excellent. My bed will be delivered at a later date. Happy customer

9 de junio de 2026
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Respuesta de Bensons For Beds - Folkestone411

We are so pleased to hear about your excellent experience with us, especially the continuity of service over eleven years! It's wonderful that our team member provided such knowledgeable and unpressured assistance, leading to a very happy outcome for you and your daughter. We appreciate your kind words about the smooth delivery and communication.

Team Bensons

Valorada con 5 estrellas sobre 5

From buying to receiving the goods all…

From buying to receiving the goods all the staff were exceptional. Would thoroughly recommend bensons.

9 de junio de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Folkestone411

We're so pleased our team was exceptional throughout your experience. Thank you for your kind recommendation!

Team Bensons

Valorada con 5 estrellas sobre 5

Great staff

The young man that helped us was brilliant. He gave us information we needed but also didn't linger to put pressure on us to buy. Was kind, helpful and approachable. He helped us get what we wanted and helped us get the price to what was within our budget.

31 de mayo de 2026
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Respuesta de Bensons For Beds - Folkestone411

We're so pleased to hear about your excellent experience! It's wonderful that our team member was helpful, kind, and approachable, assisting you within your budget. Thank you for your feedback!

Team Bensons

Valorada con 5 estrellas sobre 5

Fantastic costomer service..

1 de junio de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Folkestone411

Thank you for leaving such a great review. We are happy you found our customer service very helpful. Thank you!

Valorada con 5 estrellas sobre 5

Amazing friendly staff!!

Amazing friendly staff!!
The lady in the shop was so helpful in finding what we need as we had brought a mattress online only to find it hurt our backs . She took everything we needed in . Kept updated with delivery times etc well before hand so we knew what to expect. Delivery team friendly and relaxed put the mattress where it was going took the rubbish gave advice all smooth . Mattress is much better thank you

29 de mayo de 2026
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Respuesta de Bensons For Beds - Folkestone411

We're so pleased to hear our team was helpful in finding the right mattress for you after your previous experience. It's wonderful that our staff and delivery team provided such a smooth and positive experience. Thank you for your kind words!

Team Bensons

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, delivered on time. Great bed.

25 de mayo de 2026
Logotipo de Bensons For Beds - Folkestone411

Respuesta de Bensons For Beds - Folkestone411

We're so glad you're happy with our team and your new bed! Thank you for your kind review.

Team Bensons

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