In store experience was great. Staff knowledgeable. The mattress is very comfy however, upon unrolling the yellow tape from the packaging has left 3 small yellow marks on the mattress. Not what we wou... Ver más
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Unit A Victoria Retail Park, Victoria St North, DN31 1GB Grimsby, South Humberside, GB
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In store experience was great. Staff knowledgeable. The mattress is very comfy however, upon unrolling the yellow tape from the packaging has left 3 small yellow marks on the mattress. Not what we wou... Ver más
La empresa ha respondido
Our experience with Bensons Grimsby was nothing but exceptional, Lee was a diamond sales guy, what every customer wants, doesn’t pressure sell, lets the product and your choice do the sell he answers... Ver más
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Employer, Adrian greeted us with a smile and went out of his way to help us while we were at the store. Nothing was too much trouble! We tried lots of different mattresses as wanted the right one. We... Ver más
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The whole experience of buying a new mattress was very good. We had discussed having a new mattress and happened to pass Benson while in a town nearish to where we live. The sales guy was very h... Ver más
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Escrito por la empresa
Unit A Victoria Retail Park, Victoria St North, DN31 1GB, Grimsby, South Humberside, Reino Unido
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The customer service was great , the sales man wasn't pushy and gave me the options of different price ranges. I felt I wasn't rushed and he spent time explaining the differences between mattresses to make sure I picked the most suitable.
From sale to delivery everything was perfect. Martin at Grimsby branch helped us find the best mattress and bed to match, delivery date given for 5/6 weeks later as we expected. Delivery date was as agreed, on time and the delivery guys was brilliant. Couldn't fault a thing. Beds great solid quality and mattress is fantastic. 100% recommended.
We went in to the store for a look, with an interest but absolutely no intention to buy.
The salesman was very informed, he gave thorough explanation of everything and guidance on the options available to us.
He was by no means a pushy salesman, but we left the store with a full bed, headboard and mattress package.
There is a months wait on the delivery, but so far so good as far as our experience has been
Sadly wrong product was delivered. We ordered brown and a grey, reject was attempted to be delivered.
The delivery guys were fab, very compassionate and to be fair after a few phone calls a refund was give .
The whole experience has put us starting a business back 2 months due to needing the beds to move rooms and create an office.
Lee was really friendly and super helpful which made choosing what we wanted very simple and very clear. Thanks Lee
Staff was really friendly and helpful with my needs and got everything I needed
A pleasant welcome into the store as the 2 staff interrupted their own discussion to welcome me.
Helpful advice about the items and good interpersonal skills from employee.
Additional inquiries done on my behalf by employee on his own volition.
This was my second visit after attending the store in December which was followed by excellent customer service and delivery.
Perfect service, very knowledgeable and not pushy. Explaining all our options.
Thankyou Martin of Grimsby.
Excellent and knowledgeable customer service
I went in Bensons with my 13year old daughter today to purchase her a new bed and was served by a gent named Lee he was super helpful and listened to exactly what I wanted, he didn’t try to over sell his knowledge of beds and mattress was fantastic I was super impressed with my whole experience I got exactly what I wanted supper impressed will be returning in the next 6 months to replace my bed.
Our Sales Advisor was very knowledgeable and helpful but also left us alone to browse.
Great service from Lee. Helped to find the perfect mattress that appeased both me and my husband who wanted different things. Suggested products upon request and didn't feel pressured. 100% recommend!
The sales assistant Lee, was very helpful, he had knowledge of the products he was advising us on. He was not a pushy sales person.
Great knowledge and very polite staff in store made it a nice buying experience.
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