We were greeted in store by a friendly young man. He was not intrusive. I explained what I was looking for and he directed me accordingly. It turns out what I thought I was looking for was not actuall... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 8 Westside Retail Park, Guiseley, LS20 9NE Leeds, Yorkshire, GB
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Consulta las opiniones de los clientes
I have recently bought another bed from Bensons for Beds. I am very impressed by it. The service I received in store was exemplary. Delivery and assembly was perfect. I chose another product based o... Ver más
La empresa ha respondido
Easy purchase guided through the different mattress range by friendly and knowledgeable staff. Great comms delivery as promised within a week.
La empresa ha respondido
On entering the Guiseley store I was welcomed by Olivia, who quickly understood my needs. Without fuss I tried the 'test' bed to ascertain the best mattress type for me. Several beds later I decided w... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Guiseley273
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 8 Westside Retail Park, Guiseley, LS20 9NE, Leeds, Yorkshire, Reino Unido
- 1943876755
4,8
Excelente
319 opiniones
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Respuesta de Bensons For Beds - Guiseley273
Thank you for your kind words! We strive to provide excellent service from beginning to end and we're glad to hear that's been your experience. We appreciate your continued support, Megan at Customer Care
Every thing was fine.
1 de agosto de 2025
Respuesta de Bensons For Beds - Guiseley273
Thank you for sharing your feedback! We're happy to hear that your experience with us was positive. Our team strives to ensure that everything goes smoothly for our customers. We appreciate your support and hope to see you again soon! Megan at Customer Care😊
Very helpful staff
I found the sales person who assisted me in store to be very helpful but without being pushy. She showed me a good range of mattresses, didn't rush me, and understood my budget needs. She explained how the delivery process would work and what the additional costs would be and was happy for me to go away and think about it rather than push me into a sale there and then.
25 de julio de 2025
Respuesta de Bensons For Beds - Guiseley273
Thank you for taking the time to leave this positive review! We're glad our salesperson was able to provide helpful and non-pushy assistance while showing you the perfect mattress. We appreciate your business and thank you for choosing us, Megan at Customer Care
Have instore the full range of product…
Have instore the full range of product as on offer on their website. Make the customer fully aware of the extra's i.e. delivery and old mattress disposal.C273
19 de julio de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Guiseley273
Thank you for your feedback. We appreciate you pointing out the need for us to better communicate all costs to customers. We'll review our procedures.
Thank you,
Megan at Customer Care.
Satisfied customet
Well set out store.
Lots of choice. David(sales assistant)
very knowledgeable and helpful about all the items we looked at.
Made sure we knew of all the options.
Customer service was excellent.
Will definitely use Benson for beds again
16 de julio de 2025
Respuesta de Bensons For Beds - Guiseley273
Thank you for your kind words! We are delighted to hear that you had a positive experience at our store. Our team takes pride in providing excellent customer service and helping you find the perfect bed. We look forward to seeing you again in the future, Megan at Customer Care
The sales assistant Olivia was…
The sales assistant Olivia was extremely helpful and knowledgeable, but not intrusive with her help.
14 de julio de 2025
Respuesta de Bensons For Beds - Guiseley273
Thank you for your review! We're thrilled to hear that Olivia provided excellent service and assistance without being too overwhelming. We appreciate your feedback and hope to see you again soon, Megan at Customer Care
Brilliant….staff so helpful and polite…
Brilliant….staff so helpful and polite would recommend Benson Beds to anyone.
5 de julio de 2025
Respuesta de Bensons For Beds - Guiseley273
Thank you for the kind words! We are thrilled to hear about your positive experience at Benson Beds. We take pride in our helpful and polite staff and it is an honor to have your recommendation. Thanks for choosing Benson Beds, Megan at Customer Care
From sales room to delivery a very…
From sales room to delivery a very professional experience
9 de julio de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Guiseley273
Thank you for your kind words! We're thrilled to hear that you had a professional experience from start to finish. It's our goal to make every step of the process seamless and enjoyable for our customers. We appreciate your business, Megan at Customer Care
Respuesta de Bensons For Beds - Guiseley273
Thank you for your kind words! It's always our goal to provide excellent service to our valued customers. We are thrilled to hear about your experience and hope to see you again soon, Megan at Customer Care
What a fabulous team you hav…
What a fabulous team you have at Benson's for beds at guiseley unit 8 westside retail park LS209NE Olivia and David where so helpful while we where looking for a new mattress in June it arrived on time on the date quoted we where very happy with the service and the staff in this shop
1 de junio de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Guiseley273
Thank you for your kind words! Our team at Benson's for Beds in Guiseley is dedicated to providing exceptional service and quality products. We are thrilled to hear that Olivia and David were able to assist you in finding the perfect mattress and that you were satisfied with our prompt delivery. We appreciate your business and look forward to helping you with any future bedding needs! Megan at Customer Care😊🛏️
What a happy and fun experience it was…
What a happy and fun experience it was purchasing our new mattress. The staff at Guiseley are so lovely, helpful but above all friendly. They listened to our current issues, past purchases, that were not always good choices, and gave us totally unbiased advice.
Angie who was the main sales lady was so friendly and very approachable yet not in the least pushy. She gave us time to try all the different ones and gave us time alone to discuss our decision. Dave ? The manager was very supportive of Angie giving her help when she needed further advice. Really fun afternoon, so much so my intention to spend around £500 resulted in a £2k sale.well done Guiseley
23 de junio de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Guiseley273
We're happy to hear that you had a positive experience purchasing your new mattress with us Derek. We appreciate your kind words about our team's friendly and helpful service. It's great to know that they provided unbiased advice and a no-pressure environment. Thank you for your feedback, Megan at Customer Care
Efficient knowledgable service from…
Efficient knowledgable service from friendly staff
A good product at a good price
16 de junio de 2025
Respuesta de Bensons For Beds - Guiseley273
We appreciate your positive feedback for us Jennifer! We're glad you received efficient, knowledgeable service from our friendly staff and found a good product at a good price. Take care, Megan at Customer Care
It was good experience
4 de junio de 2025
Respuesta de Bensons For Beds - Guiseley273
We're glad you enjoyed your experience. Thank you for sharing your positive feedback with us; we appreciate it. Take care, Megan at Customer Care
Invaluable advice
Selecting a new bed is a major decision, with a vast array of options on offer in terms of mattress, headboard and base. Both David and Olivia presented the various options with great clarity so that my partner and I were able to make an informed choice. Above all, we appreciated the opportunity to experience varying degress of mattress firmness using the technology on the test bed. Sorting everything out and arranging delivery was very straightforward.
15 de mayo de 2025
Respuesta de Bensons For Beds - Guiseley273
We're glad you found the selection process clear and informative. It's great to hear that the test bed helped you choose the right mattress firmness. We appreciate your feedback, Megan at Customer care
The whole experienface was outstandingtanding
The whole experience was outstanding. OLivia who dediand i a cated herself to.looking after my wife and was very proffecional and knowledgeable. She made us both feel at ease and explained everything in great detail. This made our decision alot easier when choosing the correct bed for us. I fully recommend Bensons for Beds.
20 de mayo de 2025
Respuesta de Bensons For Beds - Guiseley273
We appreciate your kind words! We're happy to hear that our team member provided exceptional service and made you feel comfortable while helping you choose the perfect bed. Thank you for recommending Bensons for Beds, Megan at Customer Care
Respuesta de Bensons For Beds - Guiseley273
Thank you for your kind words! We are delighted to hear that you found our staff to be friendly and helpful. We strive to provide a wide range of products for our customers to choose from. We appreciate your support!
New bed and matress
The assistant Liv was excellent with her time and patient, showing me all the different beds and matresses that would fit my requirements, even going back over the same item a number of times.
7 de abril de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Guiseley273
Thank you for your feedback! We're delighted to hear that Liv provided exceptional service during your visit. Our team strives to go above and beyond to ensure each customer finds the perfect bed and mattress for their needs. We truly appreciate your support!
Very helpful and explained all about…
Very helpful and explained all about the mattresses. Excellent service. N’tisha was very knowledgable.
11 de abril de 2025
Respuesta de Bensons For Beds - Guiseley273
Thank you for your kind words and for choosing our store. We're glad to hear you had a positive experience with our knowledgeable team member N'tisha. We always aim to provide excellent service and help our customers find the perfect mattress. See you again soon!
Great knowledgeable advice and choice
Great knowledgeable advice and plenty of choice. The salesperson Liv was very good and listened to our needs to find a bed which suited our needs and budget.
9 de abril de 2025
Respuesta de Bensons For Beds - Guiseley273
"Thank you for your kind words! We take pride in providing knowledgeable advice and a wide selection of options to meet our customers' needs and budgets. We will make sure to pass along your compliments to Liv for her exceptional service. We appreciate your support!" #satisfiedcustomers #bedshopping
Staff were very helpful and…
Staff were very helpful and informative, helping us to choose the right mattress. Good experience all round.
6 de abril de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Guiseley273
Thank you for sharing your positive experience with us! Our team takes great pride in providing informative and helpful service to our customers. We're happy to hear that you found the perfect mattress and had an all-around good experience with us. Come back and see us again soon!
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