Bozena at hamilton is the most wonderful team leader. Top customer service, so knowledgeable and welcoming. Great conversation and guidance about my new bed order. She is an asset to the company and c... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD Hamilton, South Lanarkshire, GB
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Consulta las opiniones de los clientes
Good choice of beds, good service from Bozena who looked after us. Got everything we wanted, she did a fine job up selling the products, but in a non-pushy way. We will use them again when replacing... Ver más
La empresa ha respondido
Had the best experience in Hamilton store. Bozena was amazing. Found a great bed on a really nice deal, super king and it’s so comfortable, had a great thick mattress with pillow top that’s... Ver más
La empresa ha respondido
My bed was meant to be delivered on the 1st of October 2024, got an email saying it will be delayed until 7th of October 2024, didn't think I'll have this problem going into shop and ordering the bed... Ver más
Información sobre la empresa
Sobre Bensons For Beds - Hamilton447
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD, Hamilton, South Lanarkshire, Reino Unido
- 1698426483
4,9
Excelente
325 opiniones
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The best products have ever owned
The best products have ever owned. Comfort, convenience, perfect craftsmanship and top-notch quality.
Highly recommended.
22 de junio de 2026
Respuesta de Bensons For Beds - Hamilton447
We're so pleased you found our products to have excellent comfort, convenience, craftsmanship, and quality. Thank you for your recommendation!
Team Bensons
Great service overall
In Hamilton shop Cameron was friendly and professional with helping us pick the correct mattress to suit our needs. We were kept in the loop at all stages and delivery went ahead at the stated time. Delivery men were great and very respectful of our property. Mattress is great and sleeping well on it. Overall no complaints
19 de junio de 2026
Respuesta de Bensons For Beds - Hamilton447
We're so pleased to hear our team member was friendly and professional in helping you choose the perfect mattress. It's wonderful that delivery was on time and our delivery team was respectful. We're glad you're sleeping well!
Team Bensons
On time
On time , guys were so nice and friendly and the assembled the beds with no problem
13 de junio de 2026
Respuesta de Bensons For Beds - Hamilton447
We're so pleased our team provided friendly service and assembled your beds with ease! Thank you.
Team Bensons
Very informative and no pushing us into…
Very informative and no pushing us into a decision
12 de junio de 2026
Respuesta de Bensons For Beds - Hamilton447
We're delighted our team was informative and didn't pressure your decision! Thank you for your feedback.
Team Bensons
Excellent service from Cameron
Excellent service from Cameron. Knowledgeable and most pleasant. Many thanks.
11 de junio de 2026
Respuesta de Bensons For Beds - Hamilton447
We are so glad to hear you had such a positive experience. Thank you for sharing your kind words!
Team Bensons
I had been to several bed companies…
I had been to several bed companies looking at mattresses, benson came out the best, a nice friendly welcome and under no pressure to buy, would highly recommend them to anyone.
8 de junio de 2026
Respuesta de Bensons For Beds - Hamilton447
We're so pleased you found our team welcoming and appreciated the no-pressure environment. Thank you for your high recommendation!
Team Bensons
Respuesta de Bensons For Beds - Hamilton447
We're so glad our team was helpful. Thank you for your feedback!
Team Bensons
Staff in store very knowledgeable and…
Staff in store very knowledgeable and helpful. Talking me through all the different types of beds and mattress would definitely shop here again 😊
1 de junio de 2026
Respuesta de Bensons For Beds - Hamilton447
We're so pleased our team was knowledgeable and helpful, guiding you through our bed and mattress options. We appreciate your kind words! Thank you!
Team Bensons
Excellent service and would highly recommend them
Excellent knowledge of Cameron the salesman He was so helpful and pleasant and couldn’t do enough for us. Would like to recommend him for time he took to explain everything we asked of him.
31 de mayo de 2026
Respuesta de Bensons For Beds - Hamilton447
We're so glad to hear about your positive experience! It's wonderful that our team member provided such helpful and pleasant service, taking the time to explain everything. Thank you for your kind recommendation.
Team Bensons
The staff at the store was very helpful…
The staff at the store was very helpful and patient,we were carried along through out the purchasing and delivery process,Purchase delivered on the estimated time and day,in good condition and well packaged,also delivery guys were great.i love my Bed
30 de mayo de 2026
Respuesta de Bensons For Beds - Hamilton447
We're so pleased to hear our team was helpful and patient, keeping you informed throughout. It's wonderful that your purchase arrived on time, in good condition, and that you love your new bed! Thank you for your positive feedback.
Team Bensons
The service was very good everything…
The service was very good everything was explained,tried lots of beds before choosing one
24 de mayo de 2026
Respuesta de Bensons For Beds - Hamilton447
We're so pleased our team provided excellent service and helped you find the perfect bed! Thank you for your kind words.
Team Bensons
Respuesta de Bensons For Beds - Hamilton447
Thank you for sharing your positive experience with us.
Team Bensons
Great service from start to finish
Great service from start to finish. Bozena was a great help in the store. We were kept up to date by email after the purchase and all went smoothly on delivery day.
25 de marzo de 2026
Respuesta de Bensons For Beds - Hamilton447
We're so pleased you experienced great service from start to finish! We're glad our team was a great help and delivery went smoothly.
Team Bensons
Friendly helpful knowledgeable staff
Friendly helpful knowledgeable staff. Fast on time delivery guys
Love my comfortable bed and pillow im used to a higher pillow.
Great service from the team
24 de mayo de 2026
Respuesta de Bensons For Beds - Hamilton447
We're so pleased you found our staff helpful and knowledgeable, and that your delivery was fast and on time. We're glad you love your comfortable bed and pillow!
Team Bensons
Great service instore.
Great service instore.
Delivered on time, set up in room and old bed taken away.
7 de mayo de 2026
Respuesta de Bensons For Beds - Hamilton447
Thank you! 😊 We’re really pleased to hear you received great service in store and that delivery was right on time, with everything set up and the old bed taken away. Enjoy your new bed! 🛏️✨
Welcoming
Welcoming, knowledgeable, friendly, humorous staff. Lovely showroom. Good discounts
5 de mayo de 2026
Respuesta de Bensons For Beds - Hamilton447
We're delighted you found our staff welcoming, knowledgeable, friendly, and humorous, and that you appreciated our lovely showroom and good discounts!
Team Bensons
Excellent salesman
The salesman Alan, provided a professional service. He gave an excellent overview of the benefits of each mattresses then enabled me time and space to make an informed decision .
3 de mayo de 2026
Respuesta de Bensons For Beds - Hamilton447
We appreciate your positive feedback! It's great to hear that our team member offered a professional service and gave you the time and space for your decision.
Team Bensons
Great product great service would…
Great product great service would highly recommend.
2 de mayo de 2026
Respuesta de Bensons For Beds - Hamilton447
We're happy to hear you enjoyed both our product and service! Thank you so much for your high recommendation; we appreciate it.
Team Bensons
Great service
Delivered the mattress onto my bed frame, great quality and service.
10 de abril de 2026
Respuesta de Bensons For Beds - Hamilton447
Thank you! 😊 We’re glad the mattress was placed perfectly on your bed frame and that you’re happy with both the quality and the service. Enjoy your comfort,
Megan | Customer Care Specialist✨
Extremely Risk Adverse Delivery Service resulting in undue stress and voiding or guarantee
The delivery team were extremely risk averse and very quickly decided they could t take the mattress upstairs unless I signed a disclaimer- the space deficit was minimal and ultimately the mattress was taken up very easily with minimal scrunching for a few seconds - however I had to sign a disclaimer voiding my guarantee - the drivers said “this is how we are trained up “ seems like a ploy to invalidate genuine guarantee - at no time was this potential issue (which actually wasn’t an issue ) mentioned prior to this
23 de abril de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Hamilton447
We’re very sorry to hear about your delivery experience and understand why this would be frustrating. This is not the level of service we aim to provide. We will feed this back.
Thank you for your patience
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