No pressure from staff when choosing bed, when required staff very informative. Notification of delivery of bed 30 min as specified in email sent. Delivery of bed was early as it was meant to be d... Ver más
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Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD Hamilton, South Lanarkshire, GB
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No pressure from staff when choosing bed, when required staff very informative. Notification of delivery of bed 30 min as specified in email sent. Delivery of bed was early as it was meant to be d... Ver más
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Great experience from going to the store and picking our bed. Sales person was very attentive throughout and very helpful with choosing the right bed and mattress. The delivery guys that put togethe... Ver más
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The sales assistant was well informed, helpful and gave advice. She assessed our size and ‘weight’, suggested several types of mattress and explained their different properties and strengths. We the... Ver más
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My bed was meant to be delivered on the 1st of October 2024, got an email saying it will be delayed until 7th of October 2024, didn't think I'll have this problem going into shop and ordering the bed... Ver más
Escrito por la empresa
Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD, Hamilton, South Lanarkshire, Reino Unido
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Bought my new bed in store. Staff member was so friendly, informative and very helpful in explaining things to me. Excellent customer service. Could not have asked for a more easy process with no issues at all. Would definitely recommend to others.
Listened to what I needed and respected my budget. Professional and welcoming.
I was greeted as soon as I came in the door and made eye contact with the staff on duty that day
I have purchased beds from here in the past . Staff are friendly efficient and very helpful
Love lady in store was so helpful,could not fault her.
Extensive product knowledge and presented cheerfully.
Shop ambience and layout, friendly, helpful staff that showed empathy to my wife and I. Took a lot of time and patience to show / demonstrate the different models of mattress, beds and headboards. BIG Al was so helpful encouraging us to ask questions and lay on the beds / mattresses. He also explained in detail the financing options. I am a 72 year old army veteran with PTSD and BIG Al was amazing
Very good personal experience good salesperson
Shopped here several times in the last few years. Excellent helpful, knowledgeable and friendly staff.
The lady was fantastic done everything fur us thanx once again
Very helpful and knowledgeable manager who made the experience as easy as possible.
Alan in the Hamilton Store was extremely friendly knowledgeable about the products and did not harass us in any way.
Really helpful and pleasant staff (Cameron) could not do enough to make sure I got what I was looking for. Great customer care. No sales pitch. Listened too me then made suggestions.
Excellent sales person. Cameron from the Hamilton store was extremely helpful and knowledgable from the start. I have a disability and he put me at ease right away. Very relaxed atmosphere in-store and I was impressed with the choice of mattresses suitable for me and by this sales person! I knew I had the right one when I lay on it and it felt amazing enough for me to say wow! The whole experience for me from start to finish had the ‘Wow factor’ and I can really recommend buying your next bed/mattress from Bensons Beds.
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