The choosing of a new mattress with Bensons for Beds was very straightforward from selection to delivery. We had a good selection to try out with the support of a lovely lady who was there to answer q... Ver más
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Unit 6a, The Queensgate Centre, CM20 2DH Harlow, Essex, GB
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The choosing of a new mattress with Bensons for Beds was very straightforward from selection to delivery. We had a good selection to try out with the support of a lovely lady who was there to answer q... Ver más
La empresa ha respondido
I found three mattresses that I liked. I tried them all for a long time and eventually made up my mind. The gentleman that was in the showroom pretty much left me to it until I asked his advice. He t... Ver más
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Holly & her team at Harlow are fantastic. We made a bad decision....didnt listen to their advice....following day we realised the team were right....called them up...they made all the necessary adju... Ver más
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I was shown politeness and understanding in Bensons store when an assistant named Holly introduced herself to me and offered help. I was shown beds in my price range and chose my bed that is suitable... Ver más
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Escrito por la empresa
Unit 6a, The Queensgate Centre, CM20 2DH, Harlow, Essex, Reino Unido
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staff were very well informed and helpful.
The salesperson was very understanding and kind. He helped me a lot and I had a great service. Thank you!!!
Great advice and a good choice of products. Not rushed or pushed into a decision, plenty of time to try out the beds and see different options. Friendly service from Hussain.
Just the best place to buy a good bed, thanks
Ben the menager was great ,very professional and helpful
Thanks Ben,
From the harlow benson branch
Very helpful shop people gave us good advice regarding types of bed, and mattress.
Excellent service so helpful with ordering beds and furniture the best service we have ever had in ordering anything would recommend to friends
Th lady who we felt with was extremely polite and very helpful, was easy to get on with and had some laughs, we got the exact right product that we needed and was very happy with how she handled things
Good experience tried the simulator bed to find the best level of mattress for our needs
Excellent customer service at Harlow branch.
The gentleman who service us was brilliant and helpful, did rush us and gave us all the information we needed
Great service from Harlow branch, very knowledgable. Gave us time to view the options, friendly.
Mohammed was extremely helpful and knowledgeable, helped with our choice.
would not recommend anyone to buy from this company we a bought bed and mattress from them on 7th may cost of £2950 they told us 3 week delivery we went away on 4th June while we were away they gave us delivery date but we were not there so arranged delivery for the 2nd of July they told me that i would have to remove old bed as they would not deliver unless room was clear so late afternoon on 1st July i took old bed to dump at 5-30 they e-mailed me to say delivery has been changed to 10th so now we have no bed at all i called customer services to find out why as they had already told me my bed was there one week earlier she informed me that they sold my mattress as they had no room in there warehouse but one was on order for me on the 10th that was my mattress that i had paid for they sold and left me without a bed i find this verry bad practice and customer services could not care less it is not right for them to sell something that i had already paid for and not inform me until 12 hours before delivery and leave me with no bed they offered to give me a camp bed until mine arrived or £49 compensation which i found quite insulting i then demanded refund i must say the staff in the store were verry good and helpful but this does not carry on to deliveries or customer services which leave a lot to be desired
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