The delivery driver called me to tell me when they going to arrive and they were on time delivered the mattress to the room I pointed to. Also removed the old one. Great service.
La empresa ha respondido
Localización
Cambiar localizaciónUnit A1 Wycombe Retail Park, HP11 1FY High Wycombe, Buckinghamshire, GB
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Consulta las opiniones de los clientes
My wife and I visited about 6 outlets in High Wycombe over the space of a few days. We needed to buy two beds and two mattresses. Bensons for Beds distinguished themselves with a great selection to ch... Ver más
La empresa ha respondido
We recently visited Bensons for Beds High Wycombe as we were looking to replace a mattress we originally bought from them around 10 years ago and wanted something as close as possible to what we a... Ver más
La empresa ha respondido
I came with my 87 year old Mum to buy her a single mattress for her bed. The member of staff who served us was very patient with her and explained the different types of mattresses and pillows to us.... Ver más
Información sobre la empresa
Sobre Bensons For Beds - High Wycombe550
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit A1 Wycombe Retail Park, HP11 1FY, High Wycombe, Buckinghamshire, Reino Unido
- 1494531980
4,7
Excelente
168 opiniones
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Great service…
The delivery driver called me to tell me when they going to arrive and they were on time delivered the mattress to the room I pointed to. Also removed the old one. Great service.
13 de abril de 2026
Respuesta de Bensons For Beds - High Wycombe550
Thank you for the great feedback! We’re glad the delivery team kept you informed, arrived on time, and took care of everything.
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist🌟
Respuesta de Bensons For Beds - High Wycombe550
Thank you! 😊 We’re delighted to hear our friendly, helpful team supported you in making the right decision. Your feedback means a lot to us,
Megan | Customer Care Specialist ⭐
The gentlemen arrived at the time…
The gentlemen arrived at the time they'd phoned me in advance. They brought in the bed frame and mattress. Everything went smoothly. Friendly service, thank you.
26 de febrero de 2026
Respuesta de Bensons For Beds - High Wycombe550
Thanks for your kind words Mr Lubbe! We’re glad the delivery went smoothly and our team could make everything easy and friendly from start to finish. Enjoy your new bed,
Megan | Customer Care Specialist 😊
Respuesta de Bensons For Beds - High Wycombe550
Love this review Neil— personal, professional and knowledgeable is the perfect trio! 😄 So glad you had a great experience with us.
Enjoy the most peaceful nights sleep,
Megan at Customer Care💤
Respuesta de Bensons For Beds - High Wycombe550
Thank you for your feedback Peter! We’re so glad to hear you received excellent service and had a smooth sales experience. We really appreciate you taking the time to share your thoughts,
Megan at Customer Care
Using a specialist made all the difference!
My wife and I visited about 6 outlets in High Wycombe over the space of a few days. We needed to buy two beds and two mattresses. Bensons for Beds distinguished themselves with a great selection to choose from and a wonderful member of staff (Liliana) who advised us. It really couldn’t have been any better and shows that outlets which specialise are well worth investigating.
28 de febrero de 2026
Respuesta de Bensons For Beds - High Wycombe550
John Muir,
We're happy to hear that you and your wife had a great experience in our High Wycombe store. We appreciate your positive feedback regarding the selection and the advice you received from our staff. Thank you!
Team Bensons
Seamless delivery by the team and great…
Seamless delivery by the team and great quality and easy to assembly beds!
27 de noviembre de 2025
Respuesta de Bensons For Beds - High Wycombe550
Tanveer Hussain,
We're so happy to hear you experienced seamless delivery and found the beds great quality and easy to assemble! Thanks for your feedback.
Team Bensons
Good selection of beds
Good selection of beds, knowledgable and helpful assistant.
16 de febrero de 2026
Respuesta de Bensons For Beds - High Wycombe550
We appreciate your feedback! We're happy to hear that you found a good selection and a helpful assistant. Thank you for your positive review David – Lauryn at Customer Care 💜
Great service!
Great bed. Mattress is perfect. Mover and builders were brilliant
14 de febrero de 2026
Respuesta de Bensons For Beds - High Wycombe550
We're happy you find the bed great and the mattress perfect! It's great to hear the movers and builders were brilliant. Thank you for your review - Lauryn at Customer Care.
Respuesta de Bensons For Beds - High Wycombe550
We're happy to hear that you had a perfect experience from our shop to delivery. We appreciate your kind words about our staff.
Until next time, take care,
Megan at Customer Care!
Respuesta de Bensons For Beds - High Wycombe550
We're so glad to hear that you had such a wonderful experience with us. Thank you for your positive feedback; we appreciate it.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Don’t honour the warranty
Purchased one of the iGel mattresses. Comes with a 10 year warranty. After year 4 It’s no longer supportive and sinks in the middle as you lay on it. They asked for pictures (not sure what that achieves) and then said it’s standard wear and tear without coming and assessing it. You can’t tell from looking at it. £1300 down the drain. Customer care that couldn’t care less. Replacement will be purchased elsewhere.
Updated. The reply to the bad feedback just saying sorry and you understand the disappointment, doesn’t help anyone. We’re still stuck with a mattress that’s failed within warranty and you still don’t care.
3 de enero de 2026
Opinión espontánea
Respuesta de Bensons For Beds - High Wycombe550
Thank you for getting in touch, and I’m genuinely sorry to hear about the issues you’ve experienced with your iGel mattress — especially after only four years of use on a product that comes with a 10‑year warranty. I completely understand how disappointing and frustrating this must feel, particularly given the cost of the mattress.
Thank you again for raising this, and I’m sorry for the inconvenience and disappointment caused,
Megan at Customer Care
Store manager was brilliant all the way…
Store manager was brilliant all the way through the purchase and delivery of the mattress. The mattress itself is amazing - happy customer!
18 de enero de 2026
Respuesta de Bensons For Beds - High Wycombe550
We're so happy to hear that the store manager was brilliant and helpful throughout your mattress purchase and delivery! We're glad you find the mattress amazing.
Great experience and support in the…
Great experience and support in the store by Ricky. He didn’t push up into making a quick decision and was there to answer as many questions as we had.
We had a seamless delivery by Adrian and Jack! We have a spiral staircase which made it difficult, but they managed to get the mattress up quickly. They both went above and beyond - thank you!
15 de enero de 2026
Opinión espontánea
Respuesta de Bensons For Beds - High Wycombe550
We're happy to hear that you enjoyed your experience in our store! We appreciate you highlighting the support and patience provided during your purchase. We are so glad the delivery team went above and beyond and thank you for your positive feedback.
A Decade Later and Still Sleeping Easy with Bensons
We recently visited Bensons for Beds High Wycombe as we were looking to replace a mattress we originally bought from them around 10 years ago and wanted something as close as possible to what we already loved.
Paul in the store was absolutely excellent. He couldn’t have been more helpful, knowledgeable, patient and never pushy. There was no hard sell or attempt to upsell; instead, he took the time to explain a range of similar mattresses and encouraged us to try them all so we could make the right choice.
He also worked out a great payment plan for us, and our new mattress is being delivered next week. Overall, a really positive, stress-free experience. Highly recommend!
7 de enero de 2026
Respuesta de Bensons For Beds - High Wycombe550
We're happy to hear that you had such a positive, stress-free experience finding a replacement mattress similar to your previous one. We appreciate you mentioning the team member's helpfulness, knowledge, and patience. Thank you for your positive review – Lauryn at Customer Care 💜
Respuesta de Bensons For Beds - High Wycombe550
Thank you for your feedback Anthony! We’re so pleased to hear our shop assistant was able to help you. We’ll make sure your kind words are passed along. If you need anything else, we’re always here for you!
- Megan at Customer Care!
Artisan mattress
Liliana was very helpful and allowed us plenty of time to make our choice. Tried numerous mattresses before deciding and all of are questions were answered satisfactorily. Thank you for making this a straightforward process.
2 de enero de 2026
Respuesta de Bensons For Beds - High Wycombe550
Thank you for sharing your experience! We’re delighted to hear that Liliana provided such helpful support and gave you plenty of time to make the right choice. It’s great to know all your questions were answered and the process felt straightforward. We’ll make sure Liliana sees your kind words—she’ll be thrilled! Enjoy your new mattress and we look forward to seeing you again.
- Megan at Customer Care!
Liliana was very helpful
Liliana was very helpful. She helped sort my ordering of my new bed frame & headboard with ease. She was informative. When I came in to pay it was easy to do as I was paying with both cash & card. Very professional staff , polite & helpful. Would highly recommend bensons for beds
29 de noviembre de 2025
Respuesta de Bensons For Beds - High Wycombe550
We're happy to hear that our team member was very helpful in ordering your new bed frame and headboard. It's great to know that paying with both cash and card was easy. Thank you for your positive review – Lauryn at Customer Care 💜
New Bedroom
The shop assistant was very helpful and had plenty of time to help us make a decision about new bedroom furniture, a bed and a mattress. Our furniture arrived on time and the delivery guys were great. We purchased the oak Edmonton range - bed , cabinets and wardrobe. It was all very well packaged and seems to be sturdy furniture. We probably should have asked a few more questions when purchasing as we hadn't appreciated that the wardrobe needed to be built as well as the bed. It took a long time but the instructions were clear.
Bedroom looks great!
2 de diciembre de 2025
Respuesta de Bensons For Beds - High Wycombe550
We’re thrilled to hear your bedroom looks amazing! It’s great to know our team helped you choose the perfect furniture and that everything arrived on time, well-packaged, and sturdy. Thanks for sharing your experience. – it sounds like a fantastic setup! 💜 Thank you for your positive review – Lauryn at Customer Care
Paul was wonderful
Paul was wonderful, he gave everything we needed even without asking, it was a very good experience.
3 de diciembre de 2025
Respuesta de Bensons For Beds - High Wycombe550
Thank you for sharing your review, we really do appreciate it - Stewart - Team Bensons
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