From start to finish and every member of staff where friendly and helpful. Had some amazing laugh with too. Sales team at Huddersfield brilliant Ryan was fab and really helped with the important advic... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
It all started when we went into the shop in Huddersfield and met Ellie she was very knowledgeable explaining all about the different beds and types , especially mattresses asked us what we preferred... Ver más
La empresa ha respondido
Nigel was great. I know very little about beds- just if they are comfortable or not. He explained about the features of the mattress so that knew what I was paying for. There were several things that... Ver más
La empresa ha respondido
The member of staff gave us all of the information that we required and then left us alone for us to view the beds which meant that we didn't feel under pressure. Once we had found what we were want... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Bensons For Beds - Huddersfield670
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire, Reino Unido
- 1484549023
4,7
Excelente
398 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Professional people from sales to delivery. Your store sales experience made the…
Your store sales experience made the choice easy. Your sales rep Nigel was extremely helpful with no pressure. Delivery was well organised and the guys were very professional.
19 de septiembre de 2025
Respuesta de Bensons For Beds - Huddersfield670
Thank you for your wonderful feedback! We're glad Nigel provided helpful, pressure-free service and that delivery was professional and well-organised.
Take care,
Megan at Customer Care
I was most impressed with the service…
I was most impressed with the service received by Bernie who gave me all the information I needed to make the right choice of bed.
1 de octubre de 2025
Respuesta de Bensons For Beds - Huddersfield670
We're happy to hear that you received excellent service and all the information needed to choose the right bed. We appreciate your positive feedback.
Thank you,
Lauryn at Customer Care
Well worth the trip down to Benson for Beds
I original went to Benson for a Simba mattress. But they didn't offer the support for my back and knee that I was looking for. Lyba, the sleep expert recommended Sealy Posturepedic Mattress, a medium one, as firm one might be to much of a change from the soft mattress I'm using at the moment. I was very impressed with her expertise for what I was like looking for. And it was the right choice to go down to the showroom to test out the mattresses for myself. And the recycling is an added bonus well worth taking out. I would definitely recommend Benson for Beds to family and friends.
28 de septiembre de 2025
Respuesta de Bensons For Beds - Huddersfield670
We're happy to hear that you found the perfect mattress with our sleep expert's help! It's great you were able to test the mattresses in our showroom. We appreciate your recommendation to family and friends, and we're glad you valued the recycling option.
Thank you,
Lauryn at Customer Care
I decided to buy a new mattress at…
I decided to buy a new mattress at Benson as they offered a better deals and the sales assistant Lyba explained what would suit my needs best as I have recently had knee surgery and needed a mattress that offers better support. I was very happy with her detailed knowledge of what would best suit me. I had originally gone in to buy a Simba mattress, but they didn't offer much support. Lyba the sales assistant suggested the Sealy range. I chose Benson also because they also do a recycling of your old mattress. And if after 49 night the mattress isn't suitable, I can change it to firmer mattress. Also I discussed it with my sister and she said I needed to go in store to test out mattresses. And she was so right.
28 de septiembre de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Huddersfield670
Thank you for sharing your experience!
We’re so pleased Lyba was able to help you find the right mattress to support your needs, especially after your knee surgery. It’s great to hear you found our in-store service and mattress options helpful, as well as our recycling and trial policies. We truly appreciate your trust in us and hope you’re enjoying your new mattress!
Sleep well,
Megan at Customer Care
Delivery promised for 7:30
Delivery promised for 7:30 - 9:30 am, did not arrive anytime during the day. 85 year old parents sleeping on the settee tonight with no help from Bensons.
25 de septiembre de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Huddersfield670
We're very sorry the delivery didn't arrive as promised, leaving your parents without a bed. We are taking steps to investigate what happened and would like the opportunity to put this right for you. Please reach out to us with your order details: https://www.bensonsforbeds.co.uk/contact-us/
Thank you,
Lauryn at Customer Care
Good shopping experience.
Mark was really helpful. He was knowledgeable about the products. There was no pressure to buy .
17 de septiembre de 2025
Respuesta de Bensons For Beds - Huddersfield670
We appreciate your positive feedback! We're happy to hear that you found our team helpful and knowledgeable, and that you felt no pressure during your visit.
Thank you,
Lauryn at Customer Care.
Great store service
Ordered in store as had some questions. Salesman in store great really great adice
9 de septiembre de 2025
Respuesta de Bensons For Beds - Huddersfield670
"Thank you for choosing to shop in store and for your kind review! We strive to provide top-notch customer service and knowledgeable sales staff. We look forward to serving you again in the future!" #HappyCustomers #ExcellentService 🙌
All was good except I received a…
All was good except I received a damaged part to the bed and guys sorted over the phone there and then. Just hoping they will get in touch now to resolve and refit. Hence minus 1 star.
2 de septiembre de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Huddersfield670
We appreciate your feedback and are sorry a part of the bed arrived damaged. We're glad our team addressed this during the call. We'll follow up to resolve the issue and refit the part.
Take care,
Megan at Customer Care
Respuesta de Bensons For Beds - Huddersfield670
We appreciate you sharing your experience! We are so happy to hear that you found our service brilliant, friendly, and knowledgeable.
Take care,
Megan at Customer Care
Respuesta de Bensons For Beds - Huddersfield670
Thanks a lot for your kind words and for sharing your 5-star review. Take care, Megan at Customer Care
From visiting the store
From visiting the store - to home delivery - everybody we met were friendly and professional - no pushiness - I didn’t feel under any pressure or obligations - I was advised to my needs after I requested assistance.
Just what I want from a company 👍👍
13 de agosto de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Huddersfield670
We're happy to hear that everyone you encountered was friendly and professional, and that you felt no pressure. It's great to know our assistance met your needs. Thank you for your positive feedback, Megan at Customer Care
Easy to purchase the bed we wanted…
Easy to purchase the bed we wanted lovely staff
11 de agosto de 2025
Respuesta de Bensons For Beds - Huddersfield670
We're happy you found the perfect bed and that our staff were lovely! Providing an easy purchase experience is important to us. Thanks Sue, Megan at Customer Care
It was a great service from start to…
It was a great service from start to finish we were offered the choice.to have a test to see which mattress was the best for us, we were supported with the purchase and didn't feel any pressure to buy
13 de agosto de 2025
Respuesta de Bensons For Beds - Huddersfield670
We're happy to hear that you received great service! It's wonderful you felt supported during your purchase and were offered choices without any pressure. Thank you for your positive feedback, Megan at Customer Care
Excellent service
Right from our first conversation with your salesman in the Huddersfield shop (who's name I have forgotten) through to the on-time delivery our experience has been excellent. The salesman was a really helpful friendly guy. We were kept informed on a regular basis of delivery dates and the bed arrived as scheduled.
All in all, unusually good service in this day and age, thank you.
19 de julio de 2025
Respuesta de Bensons For Beds - Huddersfield670
Thank you for your kind words! At our shop, we strive to provide excellent service from start to finish. We're glad our salesman made a positive impression and that you were pleased with our on-time delivery. We appreciate your support and hope to have the opportunity to see you again in the future, Megan at Customer Care
Excellent knowledge and customer service
6 de agosto de 2025
Respuesta de Bensons For Beds - Huddersfield670
Thank you for the positive feedback! Our team takes great pride in providing exceptional knowledge and customer service to all of our customers. We are glad you had a great experience.
I went in not knowing what we wanted…
I went in not knowing what we wanted only a small double and storag. Mark in the he Huddersfield store explained our options did the matress test and went through every bit of information without being pushy for the sale.
30 de julio de 2025
Respuesta de Bensons For Beds - Huddersfield670
Thank you for taking the time to share your positive experience with Mark at our Huddersfield store! We're thrilled to hear that he was able to provide you with excellent service and help you navigate your options. We appreciate your business and hope you enjoy your new mattress, Megan at Customer Care
Good products good staff.
Mark was v good explained the different bed types but I knew what I wanted so it was easy. Liked the package on offer and purchased it. Pleased with the discounts.
30 de julio de 2025
Respuesta de Bensons For Beds - Huddersfield670
Thank you for choosing our business, we are thrilled to hear that your experience with our staff was informative and our products met your needs perfectly. We appreciate your support and look forward to seeing you again in the future, Megan at Customer Care
Went to bensons with a few ideas.
Went to bensons with a few ideas.
It was Liam who we delt with what a fantastic guy. He talked us through things giving us advice. He didn't push us at all or push us to spend loads. we tried a few mattresses etc then he gave us time to talk and decide what we wanted to do. Yes we could of gone somewhere else and got one cheaper from a budget place. But we wanted Quality and we've picked a really nice one and Liam was so helpful and nice we just can't wait for 3 weeks to pass until we get it. Liam said any problems get intouch. Other places can fob you off but he was great and a credit to the company.
26 de julio de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Huddersfield670
Hi there! Thank you so much for your wonderful review. We are thrilled to hear that Liam provided you with exceptional service and helped you find the perfect mattress. Quality is important and we're glad you chose us. We can't wait for you to receive your new mattress in 3 weeks. Thank you, Megan at Customer Care
Mark the assistant was good I was…
Mark the assistant was good I was supposed to be shopping for carpet went in store to look round came out with a bed
24 de julio de 2025
Respuesta de Bensons For Beds - Huddersfield670
Thank you so much for your positive review! We're thrilled to hear that Mark provided great service during your visit. Who can resist our amazing selection? We hope you enjoy your new bed and come back for some fantastic carpet options too, Megan at Customer Care
Mark at the Huddersfield branch was…
Mark at the Huddersfield branch was really knowledgable and super helpful. Can't fault the experience and I felt as though I got a good deal.
14 de julio de 2025
Respuesta de Bensons For Beds - Huddersfield670
Thank you for the great feedback! We are glad that Mark was able to provide you with exceptional service and knowledge. We strive to make sure all our customers leave feeling satisfied and valued. We look forward to seeing you again soon, Megan at Customer Care
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.