Tara explained fully all options to us & left my wife & I to look around the store. Because my wife was slow to make her mind up, it took us ages & when we eventually made our choice Tara patiently... Ver más
Localización
Cambiar localizaciónUnit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE Morecambe, Lancashire, GB
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Consulta las opiniones de los clientes
Two lovely guys from Sunderland, Reece and Colin, delivered my mattress. Reece rang to let me know what time they would be arriving. They had the mattress unwrapped and in place in a flash. They mad... Ver más
La empresa ha respondido
cannot praise highly enough the level of customer service that myself and my good lady received during our visit on the 10th of June at the Lancaster store at Morecambe. We managed to obtain a first... Ver más
La empresa ha respondido
Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Bensons For Beds - Lancaster122
Escrito por la empresa
Información de contacto
Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE, Morecambe, Lancashire, Reino Unido
- 1524389334
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No pressure selling!
Tara explained fully all options to us & left my wife & I to look around the store. Because my wife was slow to make her mind up, it took us ages & when we eventually made our choice Tara patiently waited & ensured we understood the order process. Even though this made Tara late, (She stayed behind after her official finishing time of 3 0’Clock). She even phoned her kids to tell them she would be late to pick them up at school!
Deborah then went through all the paperwork with us and completed the order.
They were nice to deal & felt under no pressure.
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Respuesta de Bensons For Beds - Lancaster122
Two lovely guys from Sunderland
Two lovely guys from Sunderland, Reece and Colin, delivered my mattress. Reece rang to let me know what time they would be arriving. They had the mattress unwrapped and in place in a flash. They made a great fuss of my little dog on the way out - that says a lot about a person! Definitely a five star team. ⭐️⭐️⭐️⭐️⭐️

Respuesta de Bensons For Beds - Lancaster122
Service was excellent throughout
Service was excellent throughout, communication from the start was great. Debbie @ Morecambe branch was very helpful

Respuesta de Bensons For Beds - Lancaster122
A first class service
cannot praise highly enough the level of customer service that myself and my good lady received during our visit on the 10th of June at the Lancaster store at Morecambe. We managed to obtain a first class deal on two mattresses including collection and disposal of old mattresses and delivery of new. A special mention for Tara who really did go the 'extra mile' to provide us with what we required: this young lady would be an asset to any organisation, a first class service.

Respuesta de Bensons For Beds - Lancaster122
Staff at my local Bensons for beds are…
Staff at my local Bensons for beds are really nice. I were seen by Debbie and she were so helpful. Her customer service skills were spot on and I would give her a 5 star rating

Respuesta de Bensons For Beds - Lancaster122
We were given useful information and there was no hard sell.
We were given useful information and then allowed plenty of time to look around the showroom and consider our decision. The delivery came exactly on time and was carried out quickly and efficiently.

Respuesta de Bensons For Beds - Lancaster122
Very good choice of mattresses to…
Very good choice of mattresses to choose from and an extremely helpful salesperson, delivery quicker than expected, very happy with purchase.

Respuesta de Bensons For Beds - Lancaster122
Great customer service
Great customer service, made to feel at ease and everything explained. All questions answered with knowledge and politeness. Not much more I can say...

Respuesta de Bensons For Beds - Lancaster122
Excellent service in Morecambe store
Excellent service in Morecambe store, delivery service on time

Respuesta de Bensons For Beds - Lancaster122
We have been very pleased with our…
We have been very pleased with our recent purchases - 1 king-size ottoman bed with mattress, quickly followed by 1 double ottoman base.
Tara has been exceptional in all our transactions - and an absolute credit to your team. Offered excellent advice and went above and beyond in ensuring we made the best purchases for our needs.
The delivery team on both occasions were excellent too - good communication and very efficient.

Respuesta de Bensons For Beds - Lancaster122
Brill customer service in store
Brill customer service in store, very knowledgeable and no pressure to buy. Kept updated via email and text with regards to delivery. Delivery team great took to correct rooms very pleasant and professional

Respuesta de Bensons For Beds - Lancaster122
Staff at the shop were very helpful and…
Staff at the shop were very helpful and patient, delivery was very efficient the lads were polite and friendly.

Respuesta de Bensons For Beds - Lancaster122

Respuesta de Bensons For Beds - Lancaster122
The salesperson was very helpful and…there was a lot of choice
The salesperson was very helpful and friendly, however, there was only one person in the whole store. There were a lot of beds available which meant that there was too much to choose from easily. I had a very limited budget and the mattress most suited to me was very much hidden away at the back of the store. Whilst I understand the reason behind this I could imagine people being put off by the huge amount of choice and only 1 member of staff to help.

Respuesta de Bensons For Beds - Lancaster122
Lancaster Bensons- Knowlegable and understanding
Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional, efficient and down to earth too! We left with our new Tempur mattress and pillows ready for our best night's sleep ever! Thank you Carl and we definitely recommend 🙏🏻

Respuesta de Bensons For Beds - Lancaster122

Respuesta de Bensons For Beds - Lancaster122
It was excellent service I received…
It was excellent service I received from going in to coming out sales assistant Tara assistant was absolutely 💯 fantastic if giving points Tara 100/100

Respuesta de Bensons For Beds - Lancaster122
We received the best of attention and…
We received the best of attention and advice when we recently purchased our new mattress. Could not have been looked after better👋👋👋

Respuesta de Bensons For Beds - Lancaster122
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