Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional... Ver más
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Localización
Cambiar localizaciónUnit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE Morecambe, Lancashire, GB
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Consulta las opiniones de los clientes
Tara explained fully all options to us & left my wife & I to look around the store. Because my wife was slow to make her mind up, it took us ages & when we eventually made our choice Tara patiently... Ver más
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Sales manager Mo helped massively with choosing the right mattress as were unsure what we actually needed/wanted. He wasn't pushy at all, gave us plenty of time to think about it and kept us inform... Ver más
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The salesperson was very helpful and friendly, however, there was only one person in the whole store. There were a lot of beds available which meant that there was too much to choose from easily. I ha... Ver más
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Información sobre la empresa
Sobre Bensons For Beds - Lancaster122
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE, Morecambe, Lancashire, Reino Unido
- 1524389334
4,9
Excelente
308 opiniones
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Excellent customer service
Excellent customer service. Knowledgeable and helpful.
25 de agosto de 2026
Respuesta de Bensons For Beds - Lancaster122
Hello,
Thank you for your kind review! 😊 We're delighted to hear you received excellent customer service and found our team knowledgeable and helpful. Providing expert advice and a great experience is what we strive for, so your feedback is greatly appreciated.
Hope to see you again in the future,
Megan | Customer Care Specialist
The lady who dealt with us is very good…
The lady who dealt with us is very good and knowledgeable about the products. Plus she remembers old customers
2 de agosto de 2026
Respuesta de Bensons For Beds - Lancaster122
We're so pleased to hear that our colleague was very good and knowledgeable about our products. It's wonderful that they remember old customers. Thank you for your kind feedback!
Team Bensons
The store staff were very helpful and…
The store staff were very helpful and efficient. Delivery was on time, the guys did excellent job.
2 de agosto de 2026
Respuesta de Bensons For Beds - Lancaster122
We're so pleased to hear that our store staff were very helpful and efficient. It's wonderful that your delivery was on time and that the team did an excellent job. Thank you for your lovely feedback!
Team Bensons
Very helpful staff left us to look…
Very helpful staff left us to look around at the furniture we need then helped us with any questions we had the lady was very nice and pleasant and quickly served us we need a new bed and will be back in few weeks to pick one thank you.
3 de agosto de 2026
Respuesta de Bensons For Beds - Lancaster122
Thank you for your wonderful review! We're delighted to hear that our staff were so helpful, allowing you to browse at your leisure before assisting with your questions. It's great to know you had a pleasant experience and we look forward to welcoming you back for your new bed.
Team Bensons
Sales colleagues were very helpful
Sales colleagues were very helpful
28 de julio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Lancaster122
We're so pleased to hear that our sales colleagues were very helpful during your visit. Thank you for sharing your positive experience with us!
Team Bensons
Excellent service and product
Excellent service and prompt delivery of product. I highly recommend Bensons.
21 de julio de 2026
Respuesta de Bensons For Beds - Lancaster122
Thank you for your fantastic review! We're delighted to hear that you received excellent service and that your product was delivered promptly.
Thank you for choosing Bensons for Beds. We hope you enjoy your new purchase and look forward to helping you again in the future! 😊
Great in store staff
Great in store staff. Friendly, knowledgeable which made the decision on which mattress to choose easy.
The delivery was within the time slot and the delivery men took great care when removing and installing the new mattress
17 de julio de 2026
Respuesta de Bensons For Beds - Lancaster122
We're so pleased to hear about your excellent experience with our team! It's wonderful that our in-store staff were friendly and knowledgeable, making your mattress decision easy. We're especially glad our delivery was on time and the team took great care.
Team Bensons
Best service from start to finish
Lady, tall blonde Tara? in the Morecambe showroom was exceptional and so professional. She was the reason I bought 6 beds....The drivers, Colin and Reece were the very best team of driver and mate. They are a real credit to themselves and Bensons. Pay them well.......Phil Ward
2 de julio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Lancaster122
We're absolutely thrilled to hear about your exceptional experience with our showroom team member! It's wonderful that her professionalism led to your purchase. We're also delighted that our delivery team provided such excellent service.
Good service
Very good service.
We used the store at Lancaster retail park,
Debra the sales lady was very knowledgeable and not pushy at all, she was very helpful.
Great service I would definitely recommend
26 de junio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Lancaster122
We're so pleased you received very good service at our store. It's wonderful that our team member was knowledgeable and helpful without being pushy. Thank you for your recommendation!
No pressure selling!
Tara explained fully all options to us & left my wife & I to look around the store. Because my wife was slow to make her mind up, it took us ages & when we eventually made our choice Tara patiently waited & ensured we understood the order process. Even though this made Tara late, (She stayed behind after her official finishing time of 3 0’Clock). She even phoned her kids to tell them she would be late to pick them up at school!
Deborah then went through all the paperwork with us and completed the order.
They were nice to deal & felt under no pressure.
3 de julio de 2026
Respuesta de Bensons For Beds - Lancaster122
We're so pleased to hear about your wonderful experience! It's fantastic that our team provided such patient and helpful service, ensuring you felt no pressure while making your decision. We're delighted they went above and beyond to assist you.
Respuesta de Bensons For Beds - Lancaster122
Thank you for your great feedback
Team Bensons
Two lovely guys from Sunderland
Two lovely guys from Sunderland, Reece and Colin, delivered my mattress. Reece rang to let me know what time they would be arriving. They had the mattress unwrapped and in place in a flash. They made a great fuss of my little dog on the way out - that says a lot about a person! Definitely a five star team. ⭐️⭐️⭐️⭐️⭐️
30 de junio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Lancaster122
We're so happy to hear about your positive experience with our delivery team! It's wonderful that they were efficient and even took the time to fuss over your dog. Thank you for your five-star feedback!
Team Bensons
Service was excellent throughout
Service was excellent throughout, communication from the start was great. Debbie @ Morecambe branch was very helpful
19 de junio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Lancaster122
We're so glad to hear our service was excellent and communication was great from the start! Thank you for your wonderful feedback.
Team Bensons
A first class service
cannot praise highly enough the level of customer service that myself and my good lady received during our visit on the 10th of June at the Lancaster store at Morecambe. We managed to obtain a first class deal on two mattresses including collection and disposal of old mattresses and delivery of new. A special mention for Tara who really did go the 'extra mile' to provide us with what we required: this young lady would be an asset to any organisation, a first class service.
10 de junio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Lancaster122
We are so pleased to hear about your excellent experience at our Morecambe store! It's wonderful to know you received such a first-class service and found the perfect mattresses. We appreciate you sharing your positive feedback.
Team Bensons
Staff at my local Bensons for beds are…
Staff at my local Bensons for beds are really nice. I were seen by Debbie and she were so helpful. Her customer service skills were spot on and I would give her a 5 star rating
14 de junio de 2026
Respuesta de Bensons For Beds - Lancaster122
We are so pleased to hear about your positive experience with our team member! It's wonderful that their customer service skills were so helpful. Thank you for your kind words.
Team Bensons
We were given useful information and there was no hard sell.
We were given useful information and then allowed plenty of time to look around the showroom and consider our decision. The delivery came exactly on time and was carried out quickly and efficiently.
9 de junio de 2026
Respuesta de Bensons For Beds - Lancaster122
We're so pleased you received useful information and had a smooth, efficient delivery. Thank you for your wonderful feedback!
Team Bensons
Very good choice of mattresses to…
Very good choice of mattresses to choose from and an extremely helpful salesperson, delivery quicker than expected, very happy with purchase.
7 de junio de 2026
Respuesta de Bensons For Beds - Lancaster122
We're so pleased you found a great choice of mattresses and our salesperson was helpful. We're glad your delivery was quicker than expected!
Team Bensons
Great customer service
Great customer service, made to feel at ease and everything explained. All questions answered with knowledge and politeness. Not much more I can say...
24 de mayo de 2026
Respuesta de Bensons For Beds - Lancaster122
We're so pleased to hear you felt at ease and that everything was clearly explained. It's wonderful our team answered all your questions with knowledge and politeness.
Team Bensons
Excellent service in Morecambe store
Excellent service in Morecambe store, delivery service on time
22 de mayo de 2026
Respuesta de Bensons For Beds - Lancaster122
We're so glad you had excellent service and timely delivery!
Team Bensons
Respuesta de Bensons For Beds - Lancaster122
We appreciate your positive feedback!
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