Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional... Ver más
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Localización
Cambiar localizaciónUnit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE Morecambe, Lancashire, GB
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Consulta las opiniones de los clientes
Tara explained fully all options to us & left my wife & I to look around the store. Because my wife was slow to make her mind up, it took us ages & when we eventually made our choice Tara patiently... Ver más
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Sales manager Mo helped massively with choosing the right mattress as were unsure what we actually needed/wanted. He wasn't pushy at all, gave us plenty of time to think about it and kept us inform... Ver más
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The salesperson was very helpful and friendly, however, there was only one person in the whole store. There were a lot of beds available which meant that there was too much to choose from easily. I ha... Ver más
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Información sobre la empresa
Sobre Bensons For Beds - Lancaster122
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE, Morecambe, Lancashire, Reino Unido
- 1524389334
4,9
Excelente
307 opiniones
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We have been very pleased with our…
We have been very pleased with our recent purchases - 1 king-size ottoman bed with mattress, quickly followed by 1 double ottoman base.
Tara has been exceptional in all our transactions - and an absolute credit to your team. Offered excellent advice and went above and beyond in ensuring we made the best purchases for our needs.
The delivery team on both occasions were excellent too - good communication and very efficient.
28 de abril de 2026
Respuesta de Bensons For Beds - Lancaster122
We're so pleased to hear you're happy with your recent purchases! It's great to know that you received excellent advice and support, and that our delivery team provided efficient service. We appreciate your kind words.
Team Bensons
Brill customer service in store
Brill customer service in store, very knowledgeable and no pressure to buy. Kept updated via email and text with regards to delivery. Delivery team great took to correct rooms very pleasant and professional
26 de abril de 2026
Respuesta de Bensons For Beds - Lancaster122
Thank you! 😊 We’re delighted to hear you appreciated the knowledgeable, no‑pressure service in store and the smooth updates along the way. It’s great to know our delivery team made the final step just as pleasant and professional. Enjoy your new bed,
Megan | Customer Care Specialist🛏️✨
Staff at the shop were very helpful and…
Staff at the shop were very helpful and patient, delivery was very efficient the lads were polite and friendly.
26 de abril de 2026
Respuesta de Bensons For Beds - Lancaster122
Thank you! 😊 We’re really pleased our store team were helpful and patient, and that delivery was efficient with friendly, polite lads. Enjoy your new bed,
Megan | Customer Care Specialist✨
Respuesta de Bensons For Beds - Lancaster122
Thank you! We’re delighted to hear everything was first class from the store right through to delivery 😊
Thanks again for your support – we truly appreciate it,
Megan | Customer Care Specialist
The salesperson was very helpful and…there was a lot of choice
The salesperson was very helpful and friendly, however, there was only one person in the whole store. There were a lot of beds available which meant that there was too much to choose from easily. I had a very limited budget and the mattress most suited to me was very much hidden away at the back of the store. Whilst I understand the reason behind this I could imagine people being put off by the huge amount of choice and only 1 member of staff to help.
20 de abril de 2026
Respuesta de Bensons For Beds - Lancaster122
Thank you for your detailed feedback. We’re pleased to hear the salesperson was friendly and helpful, but we appreciate your comments about staffing levels and the amount of choice in store, especially when shopping on a limited budget. Your feedback is valuable and will be shared to help improve the in‑store experience,
Megan | Customer Care Specialist
Lancaster Bensons- Knowlegable and understanding
Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional, efficient and down to earth too! We left with our new Tempur mattress and pillows ready for our best night's sleep ever! Thank you Carl and we definitely recommend 🙏🏻
12 de abril de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Lancaster122
We're happy to hear that your visit was warm and informative. It's great to know the team member understood your comfort needs so well and provided efficient, professional service. We appreciate your recommendation and hope you enjoy your new mattress and pillows!
💜
Team Bensons
Respuesta de Bensons For Beds - Lancaster122
Mr & Mrs Beaumont,
We appreciate your feedback! 😊 We're delighted to hear our team was punctual, efficient, and tidy, and that they were very pleasant.
Team Bensons
It was excellent service I received…
It was excellent service I received from going in to coming out sales assistant Tara assistant was absolutely 💯 fantastic if giving points Tara 100/100
10 de abril de 2026
Respuesta de Bensons For Beds - Lancaster122
Mr Ernest John,
We're delighted to hear you received excellent service! It's fantastic to know our team member was so helpful and that you had a wonderful experience. We appreciate your feedback!
Team Bensons - Jessica
We received the best of attention and…
We received the best of attention and advice when we recently purchased our new mattress. Could not have been looked after better👋👋👋
2 de abril de 2026
Respuesta de Bensons For Beds - Lancaster122
Thank you so much for your kind words! 😊 We’re delighted to hear you felt so well looked after and that our advice helped you find the perfect mattress. Enjoy your great night’s sleep,
Megan | Customer Care Specialist
Great friendly staff that was really…
Great friendly staff that was really patient with me
4 de abril de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Lancaster122
We appreciate you highlighting our friendly and patient staff! We are so glad they provided you with a great experience. Thanks for your review.
Very good customer service
Help me choose right furniture made every thing happen so smoothly
30 de marzo de 2026
Respuesta de Bensons For Beds - Lancaster122
Thank you for the great feedback! We’re so glad our team could help you choose the right furniture and make everything run smoothly from start to finish. Enjoy your new furniture,
Megan | Customer Care Specialist
Really comfy bed
Great service and loved the machine that tells you what type of mattress you need. Really comfy bed.
27 de marzo de 2026
Respuesta de Bensons For Beds - Lancaster122
Thank you for the great feedback! 😊 So glad you enjoyed the service — and the mattress‑matching machine is such a fun (and clever!) way to find the perfect fit. Even better that your new bed is really comfy too,
Megan | Customer Care Specialist💜
Respuesta de Bensons For Beds - Lancaster122
Thanks for the lovely review Pamela! So glad you enjoyed the Morecambe store — spacious layout and helpful staff are what we aim for!
Until next time, take care,
Megan at Customer Care!💜
Highly recommended Morecambe Store
Went into the store on Mellishaw in Morecambe to be greeted by Syd. We looked round and then when we needed assistance Syd came over and explained everything we needed to know about the mattress. On the delivery day he was in store to help again. I can’t express enough how excellent his customer service was. Well done Syd. We haven’t slept on the bed yet but will review when we have.
5 de marzo de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Lancaster122
Thank you so much for this wonderful review! ⭐
We’re delighted to hear Syd gave you such outstanding service at our Mellishaw, Morecambe store. It’s great to know he was there to guide you through everything you needed to know about the mattress — and even there again on delivery day to help out.
Wishing you many great nights of sleep on your new bed, and we look forward to hearing your thoughts once you’ve tried it out.
Sleep well,
Megan at Customer Care💜
LADS WHO DO CARE
I WAS VERY HAPPY WITH THE BURING AND DELIVERY OF MY NEW BED.
17 de marzo de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Lancaster122
Thank you for giving us 5 stars Christine! We’re so glad you’re happy with both the buying experience and the delivery of your new bed 😊🛏️ Enjoy the comfort,
Megan at Customer Care
Can't fault anything at all
Can't fault anything at all, from the excellent support and guidance from the sales assistant in the shop, to the delivery people Elliot and Simon, and the fantastic communication throughout. Great.
5 de marzo de 2026
Respuesta de Bensons For Beds - Lancaster122
Claire Winder,
We appreciate your fantastic feedback! It's great to know you received excellent support in our shop and that our delivery service and communication met your expectations. Thank you!
Team Bensons
The staff (Tara) was very helpful
The staff (Tara) was very helpful
The price was excellent
Very knowledgeable
Helped me choose the right mattress for my needs
100% experience from going in the store to receiving my perches
3 de marzo de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Lancaster122
Mrs. Kay Warburton,
We appreciate your wonderful feedback! We're so glad to hear that our staff was helpful, knowledgeable, and that you found a mattress that suits your needs at an excellent price. We're delighted you had a great experience.
Team Bensons
Excellent Service
4 de marzo de 2026
Respuesta de Bensons For Beds - Lancaster122
Thank you for you positive feedback we really do appreciate it
Stewart - Team Bensons
All contacts were proffesional
All contacts were proffesional. Commitments kept, saleswoman really knew her job and so we avoided online stores
27 de febrero de 2026
Respuesta de Bensons For Beds - Lancaster122
Stephen of Cumbria,
We appreciate you taking the time to share your positive experience! We're so glad to hear that our team's expertise helped you. Thank you for your feedback.
Team Bensons
Bed delivered wet
Bed delivered wet. Will take a month for replacement. Local staff helpful though and team manager sorted replacement. No offer of good will gesture even though one was talked about by them .
Order C1227962
20 de febrero de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Lancaster122
We’re really sorry to hear your bed was delivered wet — that shouldn’t happen, and we understand how disappointing it is to now face a month‑long wait for a replacement. We have requested further order details. As soon as you provide those details, we will contact you to support you further.
Thank you,
Megan at Bensons for Beds
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