Great company to do business with very helpful and listened to my sleep problems and recommended a mattress which seemed appropriate at the time, but unfortunately i ended up with pain in my joints. T... Ver más
Localización
Cambiar localizaciónUnit 8a Birstall Shopping Park, Birstall, WF17 9DT Leeds, Yorkshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Generally a brilliant, seamless experience. The delivery drivers were great, very friendly and helpful. The store assistant we dealt with was also great and helpful, however when we initially walked i... Ver más
La empresa ha respondido
Excellent service & delighted with my new bed. From ordering in the showroom to delivery the service was brilliant, took all the stress out of recycling my old bed & mattress and assembling the new be... Ver más
Great staff in store, listened to my needs and recommended sleep test mattress machine. Kept recommend mattress to my budget. Fast efficient service. Delivery driver confirmed date and time the day be... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Leeds673
Escrito por la empresa
Información de contacto
Unit 8a Birstall Shopping Park, Birstall, WF17 9DT, Leeds, Yorkshire, Reino Unido
- 1924422381
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Kelly was superb.
Order was processed efficiently , on time and promptly delivered.
Kelly dealt with us superbly and made us feel very important to her.
Well done.

Respuesta de Bensons For Beds - Leeds673
All round fab end to end service
Our initial in store experience was great, we were browsing and were welcomed by Sonya at the Leeds Birstsall store. She listened to what we wanted, directed us and offered us the mattress simulator to determine what would be best for us. She provided different price options and extras, talked through everything we needed to know - was warm, friendly and knowledgeable.
Whilst our delivery was a little late, the driver called to explain. The delivery people were warm and friendly. We opted for a build service. Dave (Hessy) was a lovely guy, explained everything he’d do, timings etc. showed us the finished build to make sure we were happy. All in all great service would recommend

Respuesta de Bensons For Beds - Leeds673
Fabulous customer service very caring…
Fabulous customer service very caring and professional

Respuesta de Bensons For Beds - Leeds673
Good polite and informative sales…
Good polite and informative sales person and delivery team

Respuesta de Bensons For Beds - Leeds673
Great bed, shame about the rest.
The shop at Birstall is outdated and shabby, next to dreams it doesn’t really draw you in. I went in because I have bought from you before in another store. I had been in plenty of other bed shops that day and tried out the electric beds. Yours was by far the most comfortable in my opinion if a little old fashioned. Has a wire instead of wireless which is a nuisance. Also no single button setting for the weightless sleep pattern all the others had. All in all I should have gone straight back to Dreams. If it wasn’t for the unbelievable mattress (not memory foam) I would have.
Went home thought about my experience and ordered online, which was fairly easy to do.
Then came the lengthy wait for my bed a little longer than I would have liked, but after all that I’m happy with my bed thank you.
Another thing the delivery company could do with updating, they were a nightmare.

Respuesta de Bensons For Beds - Leeds673
Really helpful staff
Really helpful staff, delivery on time and really polite and friendly

Respuesta de Bensons For Beds - Leeds673
Very helpful and friendly service
Very helpful and friendly service, very knowledgeable sales staff

Respuesta de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673
Great delivery mattresses taken to each…
Great delivery mattresses taken to each room, bought rolled mattresses, came great in less than 24 hours, very comfy

Respuesta de Bensons For Beds - Leeds673
Great Customer Service by Lena
We had a fantastic experience at Bensons for Beds thanks to Lena. She was friendly, knowledgeable, and took the time to really understand what we were looking for. Lena explained the different options clearly without any pressure, and her advice made choosing the right bed much easier.
Excellent customer service from start to finish professional, patient, and genuinely helpful. A real credit to the store. Highly recommended!

Respuesta de Bensons For Beds - Leeds673
Staff knew their stuff and process of…
Staff knew their stuff and process of purchase was smooth. Delivery made as stated.

Respuesta de Bensons For Beds - Leeds673
Would recommend Bensons
In Store Lena was knowledgeable and a pleasure to deal with.
Great communication from Delivery drivers on the day, Darren and Kieran we're polite, on time and respectful of our property, also informed on care for mattress in regards of how often to turn mattress.

Respuesta de Bensons For Beds - Leeds673
Very good selection of mattresses!
Very good selection of mattresses!! Staff very helpful!! Good offers on at time of purchase! Sonya is lovely to deal with! Many thanks to her

Respuesta de Bensons For Beds - Leeds673
Nothing went wrong; everything went right!
Great service from start to finish. Kelly at their Gildersome store was brilliant and spent a huge amount of time with us and was so patient.
After that, the email and text coms were just right and the ability to change the delivery date when our other works ran over was important.
And finally the delivery guys. We’ve had various different teams doing our new bedroom; some just seemed to think everything was a problem and to complain; not the Bensons delivery guys; they were quite the reverse two blokes enjoying their job. Nothing was too much for them. This just rounded off an excellent customer experience. Please pass on our thanks.

Respuesta de Bensons For Beds - Leeds673
Very happy!!
Really good service from both staff in the show room and the delivery staff, friendly, very patient and helpful. I'm really pleased with the bed, thank you.

Respuesta de Bensons For Beds - Leeds673
We returned to Bensons for the third…
We returned to Bensons for the third time last week after having great customer service from Craig. The delivery process was great too and we are very happy with all our purchases. Highly recommend this company

Respuesta de Bensons For Beds - Leeds673
Highly recommend Bensons
My husband and I returned to Bensons at Junction 27 after 9 years of purchasing our last bed. We found our experience first class yet again. We were greeted by Craig who also saw us 9 years previously! He is extremely knowledgeable, friendly and we would highly recommend you seek him out to discuss anything bedwise. He took lots of time with us choosing our new mattress and having recieved this exactly as promised are again very happy with purchasing and our visit to Bensons. Delivery was on time efficient and the gentleman, Adam and Paul polite and careful.

Respuesta de Bensons For Beds - Leeds673
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







