Bensons For Beds - Leeds673 Opiniones 

563
•
TrustScore: 5 sobre 5

4,8

Unit 8a Birstall Shopping Park, Birstall, WF17 9DT Leeds, Yorkshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great company to do business with very helpful and listened to my sleep problems and recommended a mattress which seemed appropriate at the time, but unfortunately i ended up with pain in my joints. T... Ver más

Valorada con 4 estrellas sobre 5

Generally a brilliant, seamless experience. The delivery drivers were great, very friendly and helpful. The store assistant we dealt with was also great and helpful, however when we initially walked i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service & delighted with my new bed. From ordering in the showroom to delivery the service was brilliant, took all the stress out of recycling my old bed & mattress and assembling the new be... Ver más

Valorada con 5 estrellas sobre 5

Great staff in store, listened to my needs and recommended sleep test mattress machine. Kept recommend mattress to my budget. Fast efficient service. Delivery driver confirmed date and time the day be... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de ropa de cama

Sobre Bensons For Beds - Leeds673

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 8a Birstall Shopping Park, Birstall, WF17 9DT, Leeds, Yorkshire, Reino Unido

  • 1924422381

4,8

Excelente

TrustScore: 5 sobre 5

563 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(563)

26.477 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Kelly was superb.

Order was processed efficiently , on time and promptly delivered.
Kelly dealt with us superbly and made us feel very important to her.
Well done.

9 de mayo de 2026
Logotipo de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673

We're so pleased to hear your order was processed efficiently and delivered promptly! It's wonderful to know our team made you feel valued. Thank you for sharing your positive experience!

Team Bensons - Jess

Valorada con 5 estrellas sobre 5

All round fab end to end service

Our initial in store experience was great, we were browsing and were welcomed by Sonya at the Leeds Birstsall store. She listened to what we wanted, directed us and offered us the mattress simulator to determine what would be best for us. She provided different price options and extras, talked through everything we needed to know - was warm, friendly and knowledgeable.
Whilst our delivery was a little late, the driver called to explain. The delivery people were warm and friendly. We opted for a build service. Dave (Hessy) was a lovely guy, explained everything he’d do, timings etc. showed us the finished build to make sure we were happy. All in all great service would recommend

14 de mayo de 2026
Logotipo de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673

We're so pleased to hear about your positive in-store experience and the excellent service you received. It's wonderful to know our team member was warm, friendly, and knowledgeable. We appreciate you highlighting the friendly delivery and build service. Thank you for your recommendation!

Team Bensons

Valorada con 5 estrellas sobre 5

Good polite and informative sales…

Good polite and informative sales person and delivery team

14 de mayo de 2026
Logotipo de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673

Thank you! We're so pleased our team was polite and informative. We appreciate your feedback.

Team Bensons - Jess

Valorada con 3 estrellas sobre 5

Great bed, shame about the rest.

The shop at Birstall is outdated and shabby, next to dreams it doesn’t really draw you in. I went in because I have bought from you before in another store. I had been in plenty of other bed shops that day and tried out the electric beds. Yours was by far the most comfortable in my opinion if a little old fashioned. Has a wire instead of wireless which is a nuisance. Also no single button setting for the weightless sleep pattern all the others had. All in all I should have gone straight back to Dreams. If it wasn’t for the unbelievable mattress (not memory foam) I would have.
Went home thought about my experience and ordered online, which was fairly easy to do.
Then came the lengthy wait for my bed a little longer than I would have liked, but after all that I’m happy with my bed thank you.
Another thing the delivery company could do with updating, they were a nightmare.

8 de febrero de 2026
Logotipo de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673

We appreciate you taking the time to share your detailed feedback regarding your recent experience. We are glad to hear that you are happy with your bed, especially the mattress. We acknowledge your comments about the Birstall store's appearance and the features of our electric beds, as well as the delivery experience. We are always looking for ways to improve, and your insights are valuable to us.

Team Bensons

Valorada con 5 estrellas sobre 5

Great service!

Great service!

27 de abril de 2026
Logotipo de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673

Thank you for your feedback, it is highly appreciated.

Team Bensons

Valorada con 5 estrellas sobre 5

Really helpful staff

Really helpful staff, delivery on time and really polite and friendly

9 de mayo de 2026
Logotipo de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673

We appreciate your positive feedback! We're so glad our staff was helpful, and the delivery was on time, polite, and friendly.

Team Bensons

Valorada con 5 estrellas sobre 5

Very helpful and friendly service

Very helpful and friendly service, very knowledgeable sales staff

6 de mayo de 2026
Logotipo de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673

We're glad you found our sales staff knowledgeable, and that you received helpful and friendly service. Thanks for your positive feedback!

Team Bensons

Valorada con 5 estrellas sobre 5

Quick and friendly service

Quick and friendly service

26 de abril de 2026
Logotipo de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673

We're so glad you found our service quick and friendly! Thanks for the positive feedback; it means a lot to our team.

Team Bensons

Valorada con 5 estrellas sobre 5

Great delivery mattresses taken to each…

Great delivery mattresses taken to each room, bought rolled mattresses, came great in less than 24 hours, very comfy

26 de abril de 2026
Logotipo de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673

Thank you! 😊 We’re so glad everything went smoothly — quick delivery, mattresses to the right rooms, and comfy in under 24 hours is a win! Enjoy sinking in and sleeping well,
Megan | Customer Care Specialist🛏️✨

Valorada con 5 estrellas sobre 5

Great Customer Service by Lena

We had a fantastic experience at Bensons for Beds thanks to Lena. She was friendly, knowledgeable, and took the time to really understand what we were looking for. Lena explained the different options clearly without any pressure, and her advice made choosing the right bed much easier.
Excellent customer service from start to finish professional, patient, and genuinely helpful. A real credit to the store. Highly recommended!

21 de abril de 2026
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Respuesta de Bensons For Beds - Leeds673

We're happy to hear you had such a fantastic experience! It's great to know that our team member was so helpful and informative. We appreciate your recommendation and are delighted we could assist you in finding the perfect bed.

Team Bensons

Valorada con 5 estrellas sobre 5

A great experience.

A great experience.

21 de abril de 2026
Logotipo de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673

Much appreciated! A great experience is always our goal ⭐
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist

Valorada con 5 estrellas sobre 5

Staff knew their stuff and process of…

Staff knew their stuff and process of purchase was smooth. Delivery made as stated.

19 de abril de 2026
Logotipo de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673

We're happy to hear that our staff's knowledge and the smooth purchase process met your expectations, and the delivery was on time.

Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Would recommend Bensons

In Store Lena was knowledgeable and a pleasure to deal with.
Great communication from Delivery drivers on the day, Darren and Kieran we're polite, on time and respectful of our property, also informed on care for mattress in regards of how often to turn mattress.

19 de abril de 2026
Logotipo de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673

Thank you for your lovely feedback. We’re delighted to hear that Lena was knowledgeable and a pleasure to deal with in store. It’s also great to know that Darren and Kieran provided excellent communication on the day, were polite, punctual, and respectful of your home, and took the time to share helpful mattress care advice. Your comments will be shared with the team.
Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Very good selection of mattresses!

Very good selection of mattresses!! Staff very helpful!! Good offers on at time of purchase! Sonya is lovely to deal with! Many thanks to her

13 de abril de 2026
Logotipo de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673

Thank you for the lovely review! We’re so glad you found the perfect mattress and great offers. Sonya will be delighted to hear your kind words — we’ll be sure to pass them on 💫
We’d love to serve you again in the future,
Megan | Customer Care Specialist💜

Valorada con 5 estrellas sobre 5

Nothing went wrong; everything went right!

Great service from start to finish. Kelly at their Gildersome store was brilliant and spent a huge amount of time with us and was so patient.
After that, the email and text coms were just right and the ability to change the delivery date when our other works ran over was important.
And finally the delivery guys. We’ve had various different teams doing our new bedroom; some just seemed to think everything was a problem and to complain; not the Bensons delivery guys; they were quite the reverse two blokes enjoying their job. Nothing was too much for them. This just rounded off an excellent customer experience. Please pass on our thanks.

12 de abril de 2026
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Respuesta de Bensons For Beds - Leeds673

We're happy to hear that you had a great experience from start to finish. It's wonderful that the team member was brilliant and patient with you. We appreciate you highlighting the smooth communication and the flexibility to change your delivery date. We're also pleased that the delivery team was enjoyable and helpful. Thank you for your kind words; we will pass on your thanks.

Team Bensons

Valorada con 5 estrellas sobre 5

Very happy!!

Really good service from both staff in the show room and the delivery staff, friendly, very patient and helpful. I'm really pleased with the bed, thank you.

14 de marzo de 2026
Logotipo de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673

We appreciate your positive feedback! We're so glad to hear that you found our showroom and delivery staff helpful and friendly. We hope you enjoy your new bed!

Team Bensons

Valorada con 5 estrellas sobre 5

We returned to Bensons for the third…

We returned to Bensons for the third time last week after having great customer service from Craig. The delivery process was great too and we are very happy with all our purchases. Highly recommend this company

10 de abril de 2026
Logotipo de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673

We appreciate you returning to us and are so glad that you received great customer service. It's wonderful to hear that the delivery went smoothly and that you're happy with your purchases. Thanks for the recommendation!

Team Bensons

Valorada con 5 estrellas sobre 5

Highly recommend Bensons

My husband and I returned to Bensons at Junction 27 after 9 years of purchasing our last bed. We found our experience first class yet again. We were greeted by Craig who also saw us 9 years previously! He is extremely knowledgeable, friendly and we would highly recommend you seek him out to discuss anything bedwise. He took lots of time with us choosing our new mattress and having recieved this exactly as promised are again very happy with purchasing and our visit to Bensons. Delivery was on time efficient and the gentleman, Adam and Paul polite and careful.

31 de marzo de 2026
Logotipo de Bensons For Beds - Leeds673

Respuesta de Bensons For Beds - Leeds673

We're delighted to hear your return visit to Junction 27 was first class! It's wonderful that you found our team member knowledgeable and helpful again. We appreciate your kind words about the delivery team too. Thanks for sharing your positive experience!

Team Bensons

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