Lena (staff member) was excellent! She was professional, knowledgeable and friendly. She guided us through our options and helped us choose the best mattress for our needs. There was a brilliant offer... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 8a Birstall Shopping Park, Birstall, WF17 9DT Leeds, Yorkshire, GB
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Consulta las opiniones de los clientes
Staff member that helped us wasn’t pushing, answered any questions we had, had a laugh and a joke with our children along with a few other staff members. Would highly recommend this store and staff me... Ver más
La empresa ha respondido
We had a really positive experience with Sonya at that Birstall branch. She helped us find the right bed and mattress combination for our new loft conversion. Delivery was also very straightforward... Ver más
La empresa ha respondido
Staff were welcoming without being pushy. Asked what we were looking for and listened to our needs, then showed us exactly what we were thinking of..... the staff member (Craig) explained everything... Ver más
Información sobre la empresa
Sobre Bensons For Beds - Leeds673
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 8a Birstall Shopping Park, Birstall, WF17 9DT, Leeds, Yorkshire, Reino Unido
- 1924422381
4,8
Excelente
529 opiniones
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Great service from Kelly so helpful and…
Great service from Kelly so helpful and friendly.
28 de octubre de 2025
Respuesta de Bensons For Beds - Leeds673
We appreciate your feedback! We are so glad you found our service helpful and friendly during your visit with us. Thank you, Megan at Customer Care
How to buy a bed
I was greeted and served by Craig who was extremely helpful and informative. He explained all about the differences between the beds and mattresses and I tested the mattress out on a machine. All the staff were very friendly and the payment and delivery systems were explained well. I look forward to delivery of my new bed.
31 de octubre de 2025
Respuesta de Bensons For Beds - Leeds673
We're happy to hear that you found our team member so helpful and informative. We appreciate you acknowledging their explanations of the differences between the beds and mattresses. We're glad the payment and delivery systems were explained well.
We hope to continue providing you with excellent service in the future,
Megan at Customer Care
Staff was excellent friendly…
Staff was excellent friendly knowledgeable was at ease immediately highly recommended bensons Mr zain was a credit to his role for the purchase and service of the bed 5 stars are just basic for service received 10 more like starting point i will be recommending bensons thank you
23 de octubre de 2025
Respuesta de Bensons For Beds - Leeds673
We appreciate your kind words about the team's knowledge and friendliness; it's great to know you felt at ease. We are so glad the service you received was exceptional and we appreciate your recommendation.
Thank you for your review – Lauryn at Customer Care 💜
We went in to their store and the…
We went in to their store and the guidedus to the right beds for our needs. They were delivered by 2 guys who were very good. Thanks
2 de septiembre de 2025
Respuesta de Bensons For Beds - Leeds673
We're happy to hear that our team guided you to the perfect beds and that the delivery was excellent. Thank you for sharing your positive experience with us,
Megan at Customer Care
Respuesta de Bensons For Beds - Leeds673
We appreciate you letting us know you had a great experience in our store and that your delivery met your expectations.
Thank you for your review – Lauryn at Customer Care 💜
Helpful staff explained in detail…
Helpful staff explained in detail everything I needed to know. Great delivery service was very pleased. Thank you
10 de octubre de 2025
Respuesta de Bensons For Beds - Leeds673
We appreciate you sharing your positive experience! We're so glad to hear that our staff was helpful and that you were pleased with our delivery service.
Thank you for your review – Lauryn at Customer Care 💜
Simon and Elliott absolute amazing…
Simon and Elliott absolute amazing delivery drivers! Thank you.
10 de octubre de 2025
Respuesta de Bensons For Beds - Leeds673
We appreciate you taking the time to leave us this amazing review! We are so happy to hear you had a great delivery experience.
Thank you for your review – Lauryn at Customer Care 💜
Great customer service
Great customer service , Craig was very professional and explained the different bed types.
6 de octubre de 2025
Respuesta de Bensons For Beds - Leeds673
We appreciate you taking the time to share your experience. We're glad that you received great customer service and found the explanations helpful!
Take care,
Megan at Customer Care
Lena was very friendly and helpful
Lena was very friendly and helpful. Gave us lots of advice and the besy deal.
3 de octubre de 2025
Respuesta de Bensons For Beds - Leeds673
We're happy to hear that you found our team member friendly and helpful! We appreciate you sharing your positive experience with us.
Take care,
Megan at Customer Care
Excellent Customer Service
Kelly was very helpful & friendly. She was a pleasure to deal with.
29 de septiembre de 2025
Respuesta de Bensons For Beds - Leeds673
We are happy to hear that you had a positive experience and that our team member was so helpful. Thank you for your kind feedback, Susan!
Thank you,
Lauryn at Customer Care
Respuesta de Bensons For Beds - Leeds673
We appreciate you letting us know that our staff was friendly! We are so happy to hear about your positive experience.
Thank you,
Lauryn at Customer Care
The assistant was really helpful
The assistant was really helpful, have not got the bed yet
26 de septiembre de 2025
Respuesta de Bensons For Beds - Leeds673
We appreciate your feedback and are glad the assistant was helpful. We hope you love the bed once it arrives!
Thank you,
Lauryn at Customer Care
Ottoman bed build
Had an Ottoman bed delivered and paid for the bed to be built which was more than worth the extra money. Saved me a few hours work and a load of hassle having just moved. Lewis and Peter did a great job, took care with the delivery and made the job easy so much so I've ordered another bed for one of the other rooms
18 de septiembre de 2025
Respuesta de Bensons For Beds - Leeds673
We're happy to hear that you found the assembly service worthwhile and that the delivery went smoothly. It's great to know that you've ordered another bed from us! Thank you for your positive feedback.
Thank you,
Lauryn at Customer Care.
Respuesta de Bensons For Beds - Leeds673
We appreciate you taking the time to share your experience! We're so glad you found our team helpful and friendly.
Thank you,
Lauryn at Customer Care.
Respuesta de Bensons For Beds - Leeds673
We're happy to hear that our salesman was friendly and helpful. We appreciate you taking the time to leave us this feedback!
Thank you,
Lauryn at Customer Care.
Your colleague zain was very helpful
Your colleague zain was very helpful, knowledgeable and not in your face or too pushy he was very professional and I would highly recommend you thanks for your service
19 de septiembre de 2025
Respuesta de Bensons For Beds - Leeds673
We're happy to hear that our colleague provided such helpful and professional service. We appreciate your recommendation and thank you for your positive feedback!
Thank you,
Lauryn at Customer Care.
Kelly was very professional
Kelly was very professional, not pushy, knowledgeable. Thank you.
12 de septiembre de 2025
Respuesta de Bensons For Beds - Leeds673
We appreciate your positive feedback and are so glad that you found our service professional and helpful. Thank you for sharing.
Best Wishes,
Megan at Customer Care
Craig who sold us the bed was…
Craig who sold us the bed was absolutely fantastic
11 de septiembre de 2025
Respuesta de Bensons For Beds - Leeds673
We're happy to hear that you had a fantastic experience. Thank you for sharing your positive feedback with our team!
Best Wishes,
Megan at Customer Care
from purchase to delivery was…
from purchase to delivery was faultless.
thank you
1 de septiembre de 2025
Respuesta de Bensons For Beds - Leeds673
We are happy to hear that your purchase and delivery experience was perfect. Thank you for your positive feedback; we appreciate it.
Take care,
Megan at Customer Care
Best bedding shop in my locality
We had frequented a few bed shops before leaving the best till last ! The staff at Bensons were head and shoulders better than the others. ZAIN approached us a little time after we started wondering around. He wasn't in our face, like other shops, he let us browse, and we went to then get his help. He was brilliant ! He guided us through the special bed to ascertain the best mattress for us. He was extremely informative. He never rushed us, he took us round as many mattresses as we wanted. He let me constantly go between the different ones I was considering without any problem. Because of his knowledge, listening to my likes and dislikes, we ended up buying a mattress make, I'd never heard of, and spending more than anticipated simply because of my belief that he found the ideal one. Such a friendly, kind and approachable guy. He's definitely an asset to your company!
30 de agosto de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Leeds673
We're happy to hear that you had such a positive experience in our store. We appreciate your comments regarding the service you received and are so glad that our colleague was able to assist you in finding the perfect mattress. Thank you for your feedback, Megan at Customer Care
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