From point of purchasing at Livingston store everything went extremely - very smooth. Staff very courteous and professional. Delivery was superb also. Everything happened as I was told it would a... Ver más
La empresa ha respondido
Unit 2 Almondvale Retail Park, EH54 6RQ Livingston, West Lothian, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
From point of purchasing at Livingston store everything went extremely - very smooth. Staff very courteous and professional. Delivery was superb also. Everything happened as I was told it would a... Ver más
La empresa ha respondido
My experience of purchasing a bed from start to finish to fit my needs and comfort has been fantastic helpful and friendly staff went through thoroughly and covered everything through the stages to de... Ver más
La empresa ha respondido
We were served by Vivienne from the Livingston store, we were purchasing a bed for our first home and the service we received from her was very accommodating and professional. She made purchasing a be... Ver más
La empresa ha respondido
Shop staff were knowledgable and friendly, listening to my needs and guiding towards the right mattress for me an my needs. No Sales pressure just genuine assistance. Prompt delivery too, kept in co... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 2 Almondvale Retail Park, EH54 6RQ, Livingston, West Lothian, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The lady who served me Vivienne was absolutely brilliant suffer bad from anxiety and she was very patient with me explaining about the mattresses that I was trying and how my old mattress was giving me my aches and pains and rush me in any way would definitely go back to bensons

Respuesta de Bensons For Beds - Livingston651
Quality product, came within confirmed timeslot and service from start to finish was good

Respuesta de Bensons For Beds - Livingston651
We had exceptional customer service from Nadia the first time we ordered our mattress. We had to go back in as the mattress wasn’t suitable and she couldn’t have been more helpful again. Sorted a replacement without any fuss and was again amazing. She’s a credit to your company

Respuesta de Bensons For Beds - Livingston651
Nadia welcomed me as soon as I entered the Store, she listened to what I was looking for and helped me choose the right bed and mattress

Respuesta de Bensons For Beds - Livingston651
Didn't feel pressured. Lovely sales lady. So kind and helpful. Felt valued and informed

Respuesta de Bensons For Beds - Livingston651
Great help in choosing the bed and on time delivery

Respuesta de Bensons For Beds - Livingston651
Nadia in livingston branch was super helpful, very friendly and answered all questions put to her.

Respuesta de Bensons For Beds - Livingston651
Very happy with bed, drivers were lovely when dropping off, happy to remove shoes etc due to cream carpets and because they had extra time they set it up for me on the bed! Awesome service!

Respuesta de Bensons For Beds - Livingston651
Nadia was great in store. She showed us lots of options and took the time to explain each one. As we had a big order she was able to get us a few items thrown in with total price which was much apprenticed. Her knowledge was great and advice on my mattress was spot in as its been the best sleep I have had in years. The delivery team were also great and efficient.

Respuesta de Bensons For Beds - Livingston651
What a fantastic company! Steve in sales helped me immensely, making sure I bought the right bed, headboard and mattress for my needs.
They kindly sent two lovely young men to dismantle my old bed for me and the lads who came today to install my products were fabulous.
They also kept in constant contact with me.
I can't recommend this Company highly enough.

Respuesta de Bensons For Beds - Livingston651
Excellent service from both Jack and Viv at the Livingston store. Mattresses are surprisingly complicated, but made easy with the right tools and knowledge. I'm not a quick shopper - the team gave me space and patience over several store visits, as well as expert input to help with my final shopping decision. Highly recommend.

Respuesta de Bensons For Beds - Livingston651
From start to finish amazing service and communication, in shop experience with no pressure etc to the delivery everything was spot on and professional. 5 stars to Bensons, would definitely use again and highly recommended.

Respuesta de Bensons For Beds - Livingston651
Salesperson was very knowledgeable and took time to get to know what we would need. The whole process was easy, especially as they had our details on file from our previous mattress 9yrs ago. Easy to get to and park right by the door at the Livingston store.

Respuesta de Bensons For Beds - Livingston651
Staff very helpful and explaining the difference in mattresses. Also just letting you choose which one you want and not pushing you to buy which I prefer.

Respuesta de Bensons For Beds - Livingston651
Jack was very helpful, friendly and provided excellent guidance in the shop

Respuesta de Bensons For Beds - Livingston651
Firstly it was the only bed shop open at 10am on a Sunday so everyone else missed out on our custom!
Sales assistant Nadia was quick to ask us if we needed help and soon had us lying down! We picked our super kingsize base, mattress and headboard, and it was all delivered before Christmas. Love the bed. Great investment. Would recommend Bensons for Beds.

Respuesta de Bensons For Beds - Livingston651

Respuesta de Bensons For Beds - Livingston651
Delivery men were professional.They were courteous and also handled package with care.Unfortunately,i didn't check their name badges .
A definite recommend for further future purchases.

Respuesta de Bensons For Beds - Livingston651
We have been very impressed with our recent interaction with Bensons, from using the website to look @ products, then our visit to your Livingston location where Nadia dealt with our purchase, we were amazed that Nadia advised our order would be delivered in 5 days. After placing our order the delivery information via website & text was excellent, resulting in delivery of our Tempur mattress on the 5th December, the delivery guys were very cheery our delivery was scheduled between 1pm to 3pm there was no surprise when we were contacted around midday with the delivery around 12:30.

Respuesta de Bensons For Beds - Livingston651
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.