Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... Ver más
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Unit 7 Parc Pemberton Retail Park, SA14 9UZ Llanelli, Carmarthenshire, GB
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Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... Ver más
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We called into Bensons beds, the Llanelli store and were served by John. He immediately noticed our arrival in store and straight away he came over to help. John is a wonderful sales rep. He provided... Ver más
Pros: - Their staff in the Llanelli store (Very helpful, always called to give updates) - Their delivery drivers (Very nice and professional guys) - Good product (only the first day however ve... Ver más
As my wife and I are in our eighties we were a bit apprehensive and nervous in buying a new bed but the salesman ( John, at the Pemberton, Llanelli store ) immediately reassured us. He explained the... Ver más
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Escrito por la empresa
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, Reino Unido
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Member of staff, John was great. Friendly, informative and not pushy unlike some. Good sense of humour too!
Very friendly and good service
All paperwork undertaken very efficiently.
Liked the service.not quite sure about not being able to get credit terms not offered nor the free pillow you offered on line.im not sure wether I have 5or 8year guarantee.
John was very helpful and easy to talk with. Easy to find the bed we wanted
Excellent service as expected from my previous purchase
Excellent service and advice at Llanelli store.
Can’t fault Bensons - this is the 4th, bed bought from the store.
Pros:
- Their staff in the Llanelli store (Very helpful, always called to give updates)
- Their delivery drivers (Very nice and professional guys)
- Good product (only the first day however very comfortable and looks good)
Cons:
- Their customer service. (couldn't inform me of the why the issue happened. Didn't try and resolve the issue, and didn't leave any notes that our conversation happened so someone else could help)
- Their distribution center (rescheduled our delivery without speaking with us which lead to a total of a 7 week wait)
- Cost us the sale of our old bed because of these issues
John was very helpful because we weren't sure what we wanted but he was great and we have bought exactly the right bed for us.
Friendly and knowledgable staff. Just the right amount of input - not overbearing, no pressure to buy/make a decision and responsive to needs
We met John at the Llanelli store at the end of December and he was a big help choosing our bed and mattress.
Salesman was really good , polite and very knowledgable . Treated us very well .
The agent was really helpfull and informative but not pushey at all,or we would have left.
Staff were very welcoming and knowledgable .
able to discuss our options freely, no pressure.
good range in shop
The shop assistant was very helpful. Answered all our questions with obvious knowledge of beds etc. went through the purchase process very efficiently explaining the ordering and delivery process.
On both the occasions I visited the store I was very impressed with the salesperson . He was helpful , informative & polite .
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