Bensons For Beds - Loughborough262 Opiniones 

342
TrustScore: 5 sobre 5

4,8

Unit 5 Willowbrook Retail Park, Derby Road, LE11 5HG Loughborough, Leicestershire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was a lovely experience shopping at Bensons for Beds in Loughborough. Martin was super helpful and we didn’t feel pushed into purchasing a mattress. Gave us lots of options and we felt we made the... Ver más

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Valorada con 5 estrellas sobre 5

Martin was excellent but too good a salesman as we bought a more expensive mattress. He did not pressure just looked after us

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Valorada con 5 estrellas sobre 5

We knew vaguely what type of mattress we wanted. The sales lady was very helpful and patient, showing us different mattresses before we decided. Then showed various divan based and headboards. We orde... Ver más

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Valorada con 5 estrellas sobre 5

From start to finish, the service was excellent. The store staff were attentive, knowledgeable, and happy to answer all of our questions. The ordering and payment process was handled professionally an... Ver más

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Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Loughborough262

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 5 Willowbrook Retail Park, Derby Road, LE11 5HG, Loughborough, Leicestershire, Reino Unido

  • 1509264450

4,8

Excelente

TrustScore: 5 sobre 5

342 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(342)

25.888 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic service really helped and…

Fantastic service really helped and informed our choice welcoming and knowledgable.

19 de marzo de 2025
Logotipo de Bensons For Beds - Loughborough262

Respuesta de Bensons For Beds - Loughborough262

We appreciate your kind words! We are happy to hear that our team offered a welcoming, knowledgeable, and helpful experience, guiding your choice. Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Excellent Experience

From start to finish our experience was excellent. You were left alone to wonder and have a good look,Mick came over to ask if we were o.k pointed out a few mattresses we might like. Then he left us to decide two and a half hours later,we narrowed it down to one. Then with the savings we made,we purchase a powered divan and headboard with the help of Mike,who was extremely patient. Given a time and date for delivery which suited us....Many thanks to Mike "Top Bloke"

8 de febrero de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Loughborough262

Respuesta de Bensons For Beds - Loughborough262

We're glad you enjoyed your experience. It's great to know you appreciated the assistance in selecting your powered divan and headboard. We appreciate your recognition of our team's patience and the convenient delivery scheduling. Thank you for your positive feedback, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Excellent service

7 de marzo de 2025
Logotipo de Bensons For Beds - Loughborough262

Respuesta de Bensons For Beds - Loughborough262

Thank you for taking the time to leave us this positive feedback David!🙌Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5
Logotipo de Bensons For Beds - Loughborough262

Respuesta de Bensons For Beds - Loughborough262

We appreciate your feedback and are so glad you experienced great customer service in our store. Thank you for letting us know, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Excellent service with knowledgable…

Excellent service with knowledgable staff

22 de febrero de 2025
Logotipo de Bensons For Beds - Loughborough262

Respuesta de Bensons For Beds - Loughborough262

We appreciate you sharing your kind words. We are so pleased our team was knowledgeable and provided excellent service for you. Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Lovely friendly and helpful

Lovely friendly and helpful. Delivery slot only a week from order and the staff made the whole experience painless. Also very well priced. Would really recommend

4 de febrero de 2025
Logotipo de Bensons For Beds - Loughborough262

Respuesta de Bensons For Beds - Loughborough262

We appreciate you taking the time to leave us this fantastic review! We are so glad to hear that you found our team helpful and that you had a painless experience. We value your recommendation, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Thankyou so much Mick!

Mick was absolutely brilliant helping me and my partner get a new bed frame and mattress. We got on with him so well and he was so attentive. We have never brought a mattress together before, he explained everything really well and ensured we understood everything that was being and shown told to us and had so much patience with my million questions!
Thankyou so much Mick, you and your team was amazing, we came away feeling really happy! If you’re young, haven’t got a clue and need a new bed micks your man!

26 de enero de 2025
Logotipo de Bensons For Beds - Loughborough262

Respuesta de Bensons For Beds - Loughborough262

We're happy to hear that you and your partner had such a positive experience! We appreciate your kind words regarding the assistance you received in selecting your new bed frame and mattress. It's great to know that our team was able to help you feel comfortable and confident in your purchase. Thank you for sharing your feedback with us, Megan at Customer Care

Valorada con 5 estrellas sobre 5

My girlfriend and I had a very positive…

My girlfriend and I had a very positive experience in the Loughborough Store, all thanks to Ram! He was very helpful, professional and not too pushy. We were taken through different options and ultimately landed on a great fit for us. Ram explained everything and we got a great deal.

26 de enero de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Loughborough262

Respuesta de Bensons For Beds - Loughborough262

We're happy to hear about the positive experience you and your girlfriend had in our Loughborough store. We appreciate your recognition of the helpfulness and professionalism shown. It's great you found a great fit!
Take care,
Megan at Customer Care

Valorada con 4 estrellas sobre 5

Better in store than online

Initially tried ordering online but was being charged twice for assembly. So went to the store and they couldn’t be more helpful. Even honoured the online discounts. 4 stars instead of 5 due to online issue

19 de enero de 2025
Logotipo de Bensons For Beds - Loughborough262

Respuesta de Bensons For Beds - Loughborough262

We appreciate you bringing the online issue to our attention. We are happy that our in-store team provided excellent assistance and honoured the online discounts. Thank you for your feedback, Megan at Customer Care

Valorada con 5 estrellas sobre 5

A well displayed showroom

A well displayed showroom, a sea of beds to look at and try. The gentleman was welcoming and helpful, giving extensive information relating to each bed we tried, which enabled us to make a positive decision. He gave us all the management details on how to look after the mattress. And all at a fantastic price. We will definitely recommend your showroom.

17 de enero de 2025
Logotipo de Bensons For Beds - Loughborough262

Respuesta de Bensons For Beds - Loughborough262

We appreciate you sharing your showroom experience! We're happy to hear that you found our selection helpful and that our team member provided extensive information to assist your decision. Thank you for recommending us, Megan at Customer Care

Valorada con 5 estrellas sobre 5

New Bed

Prompt and efficient service. Personable interaction with no added pressure. Hopefully the bed will be exactly what we wanted.

8 de enero de 2025
Logotipo de Bensons For Beds - Loughborough262

Respuesta de Bensons For Beds - Loughborough262

We appreciate you sharing your experience! We're glad our service was prompt and efficient, and that you felt no pressure. We hope you love your new bed, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Great staff, great choice

Welcoming but not overbearing staff who introduced themselves then left us to browse. We discussed what we needed, a double bed for the spare room, and Mick gave enough details to help us choose the right one. He advised on the mattress too and made ordering a doddle. He threw in some extra freebies, so well worth a visit to the store instead of clicking the mouse.
Definitely a much pleasanter experience than the other well-known bed store nearby.

10 de enero de 2025
Logotipo de Bensons For Beds - Loughborough262

Respuesta de Bensons For Beds - Loughborough262

We appreciate you taking the time to share your positive experience. We're happy to hear that our team provided a welcoming and helpful environment, making your purchase easy. It's great to know you found what you needed, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Brilliant customer service

Brilliant customer service, Martin help us out and was very friendly, lovely place and price was brilliant.

7 de enero de 2025
Logotipo de Bensons For Beds - Loughborough262

Respuesta de Bensons For Beds - Loughborough262

We're happy that you received brilliant customer service and found our place lovely with a brilliant price! We appreciate your positive feedback and time, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Great all round service

Attentive and understanding of our requirements took time to ensure we selected the products which suited our needs.

7 de enero de 2025
Logotipo de Bensons For Beds - Loughborough262

Respuesta de Bensons For Beds - Loughborough262

We appreciate you taking the time to share your experience. We're glad to hear that our team was attentive and ensured you selected the right products for your needs.
Take care,
Megan at Customer Care

Valorada con 2 estrellas sobre 5

What a let down

Plenty of choice, no pressure, great sales team.
But when it came for the bed to be delivered only half the order was available on the agreed delivery date.
Bensons could not give me a date for the balance of the order so I cancelled . I had to go back to the store for a refund

2 de enero de 2025
Logotipo de Bensons For Beds - Loughborough262

Respuesta de Bensons For Beds - Loughborough262

We're glad you enjoyed your experience with our great sales team and the selection we offer. Thank you for your positive feedback, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Great customer experience

Great customer experience. Very knowledgeable and helpful.

2 de enero de 2025
Logotipo de Bensons For Beds - Loughborough262

Respuesta de Bensons For Beds - Loughborough262

We're happy to hear that you found our team knowledgeable and helpful. Thank you for sharing your positive experience with us, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Excellent customer service from start…

Excellent customer service from start to finish. Martin was useful and not pushy at all, going through all the options. Went back later that day to order and was really happy with the deal I was given, very happy with everything, would highly recommend!

18 de diciembre de 2024

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