We bought a bed frame from the Manchester branch yesterday. Shomila was lovely, friendly, and very helpful, guiding us through everything. Excellent customer service — highly recommended!
La empresa ha respondido
Unit 6 White City Retail Park, Old Trafford, M16 0RP Manchester, Greater Manchester, GB
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We bought a bed frame from the Manchester branch yesterday. Shomila was lovely, friendly, and very helpful, guiding us through everything. Excellent customer service — highly recommended!
La empresa ha respondido
Very positive experience! I honestly cannot fault the customer service team. They have gone above and beyond to help me, and their support has been exceptional so far. After such an awful experience... Ver más
Were given lots of time and advice until we found the right bed for us. Assistant was not pushy but made sure we were happy with bed before purchase. Small minor part was missing on delivery but repla... Ver más
La empresa ha respondido
I placed an order in September for a Slumberland double 2+2 bed base, mattress and headboard. The next day I had doubts about whether I had chosen the right mattress, so I contacted customer service... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 6 White City Retail Park, Old Trafford, M16 0RP, Manchester, Greater Manchester, Reino Unido
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Wonderful customer service!
I would highly recommend this company for first class care. They helped my mother from choosing the right bed to delivery.

Respuesta de Bensons For Beds - Manchester White City596
Going into the store in white city manchester the staff were helpful then left us to browse,picked the bed I wanted and it's so comfy😄

Respuesta de Bensons For Beds - Manchester White City596
The staff was great, really helpful. I'm happy with my new bed and mattress. All delivered on time and with efficiency.

Respuesta de Bensons For Beds - Manchester White City596
Very good
Areen was very helpful with helping us choose a king size bed
Gave good suggestions and feedback

Respuesta de Bensons For Beds - Manchester White City596

Respuesta de Bensons For Beds - Manchester White City596

Respuesta de Bensons For Beds - Manchester White City596
Bensons held our order for over 3 months due to a slow house completion and delivered exactly on the day we arranged after delaying delivery several times, could not be happier with the service and the bed!!

Respuesta de Bensons For Beds - Manchester White City596
Everything was very good. The help and advice in store was great. The two delivery guys, Joe and Mohammed were the nicest people you could ever meet.

Respuesta de Bensons For Beds - Manchester White City596
Mariam and Scot are the best people I have ever worked with in England - no jokes

Respuesta de Bensons For Beds - Manchester White City596
A young lad called Scott served me at Benson for Beds in White City, he was so welcoming and knowledgeable. He let me try out a number of mattresses and put no pressure on me at all, instead just took his time and let me make a decision. He was a credit to the team.
Thank you
Rebekka

Respuesta de Bensons For Beds - Manchester White City596

Respuesta de Bensons For Beds - Manchester White City596
Good product , nice customer services delivery was on time as scheduled.

Respuesta de Bensons For Beds - Manchester White City596
Huge thank you to Marcus at Bensons for Beds in Old Trafford for helping me find the perfect mattress! I knew absolutely nothing about mattresses going into the process and honestly had no idea where to even start, but Marcus made the whole experience so easy and enjoyable.
I first went into store a couple of months before my move just to have a look around and get some advice, and Marcus was incredibly helpful from the start. Once everything was finally in place with my move, I went straight back to Bensons specifically so I could order my mattress through him.
Marcus is incredibly charismatic, knowledgeable and genuinely great at what he does. What really impressed me was that even after over a month, he still remembered me and even remembered my mattress preferences, which made the whole experience feel really personal and showed how much he genuinely cares about his customers.
He’s an incredible salesman, drives a hard bargain and somehow knows absolutely everything there is to know about mattresses (how anyone can know that much about mattresses I will never know). He took the time to explain everything properly, answer all my questions and made sure I chose the right one for me.
The customer service was brilliant throughout and the whole process felt really stress free. I’ve now ordered my mattress and couldn’t be happier with the experience. Would highly recommend Marcus to anyone looking for a new bed or mattress!

Respuesta de Bensons For Beds - Manchester White City596
Excellent sales experience in the store, and a subsequent quick delivery time. All staff from start to finish were efficient and courteous.

Respuesta de Bensons For Beds - Manchester White City596

Respuesta de Bensons For Beds - Manchester White City596
Excellent service by Tony no rush went through everything brilliant

Respuesta de Bensons For Beds - Manchester White City596
Delivery was on time lads we’re very polite everything went smoothly

Respuesta de Bensons For Beds - Manchester White City596
The member of staff (Mariam) was very curteous and helpful. Very profesional service.
Also a big thank you to Ant and Ducan for the smooth delivery and their help in getting the heavy matress to the bedroom.

Respuesta de Bensons For Beds - Manchester White City596
The overall experience was very good - the order and delivery went ahead on time.
The delivery team (Ant and Duncan) were very professional and very efficient.

Respuesta de Bensons For Beds - Manchester White City596
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