Bensons For Beds - Oxfordshire757 Opiniones 

123
TrustScore: 4.5 sobre 5

4,6

Unit 29, The Orchard Centre, OX11 7LG Didcot, Oxfordshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Adina was extremely helpful and professional. She spent a lot of time with us and explained everything thoroughly from A to Z. We are very happy with her help and would highly recommend her.

Valorada con 5 estrellas sobre 5

The staff in store were very helpful, we could try many mattress and were told all about them.the delivery went well and even took mattress up stairs for us.

Valorada con 4 estrellas sobre 5

On the day of purchase the whole experience was a very pleasant one, allowing us to take our time and get all the details from a very helpful manager. Sadly the delivery was not quiet so efficient,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We where met at store by Tyler who made us feel very welcome We where looking to replace our bed of 12 years wonting the same he was very knowledgeable as the bed was no longer made he showed us the... Ver más


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Oxfordshire757

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 29, The Orchard Centre, OX11 7LG, Didcot, Oxfordshire, Reino Unido

  • 1235423189

4,6

Excelente

TrustScore: 4.5 sobre 5

123 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(123)

26.135 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

It is always pleasing when you feel…

It is always pleasing when you feel like you have had excellent customer service! Credit to Adina, who cares for her customers like she was the owner of the business herself. The advice was sound, the follow up well-mannered and the deal execution very tidy with brilliant advice throughout. Many thanks to Adina in Didcot.

2 de febrero de 2026
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Respuesta de Bensons For Beds - Oxfordshire757

We appreciate you sharing your experience. We're happy to hear that you received excellent customer service and brilliant advice. It's great to know that the follow-up was well-mannered and the deal execution was tidy.
We hope to welcome you back soon!
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Exceptional service from Adina

Exceptional service from Adina, she was such a delight and so helpful. It’s rare you have such positive customer service Interactions these days. We are so excited for our mattress to arrive & we’re glad to be able to try various ones in store.

29 de enero de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Oxfordshire757

We're so happy to hear that you received exceptional service and that you found the assistance delightful and helpful. We appreciate your positive feedback and are glad you were able to try various mattresses in store. We hope you enjoy your new mattress,
Megan at Customer Care

Valorada con 4 estrellas sobre 5

A good start and a good finish.

On the day of purchase the whole experience was a very pleasant one, allowing us to take our time and get all the details from a very helpful manager.
Sadly the delivery was not quiet so efficient, it appears they had a team meeting first thing that meant they were an hour later than the time window.
The delivery guys can not be faulted, they were very efficient and worked hard to get old mattress out and new one in. We have been sleeping well ever since.

20 de enero de 2026
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Respuesta de Bensons For Beds - Oxfordshire757

We're happy to hear that you had a pleasant experience in our store and that our manager was helpful. We regret that the delivery was delayed, but we're glad the delivery team was efficient. We appreciate your feedback!

Valorada con 5 estrellas sobre 5

ADINA BALIS was very…

ADINA BALIS was very professional,knowledgeable,kind and courteous. Adina was extremely supportive and friendly throughout the entire experience. We would highly recommend anyone coming to Benson's Didcot to see Adina,as she is an excellent sales lady. Thank you Adina for your kindness.

8 de enero de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Oxfordshire757

We appreciate you sharing your positive experience! We're so happy to hear that you found our team member to be professional, knowledgeable, kind, courteous, supportive, and friendly. Thank you for your recommendation.

Valorada con 5 estrellas sobre 5

Fantastic bed shop

Great in store help from Adina and large selection of beds, mattresses in store

30 de noviembre de 2025
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Respuesta de Bensons For Beds - Oxfordshire757

We’re delighted to hear Adina provided great in-store assistance and that you enjoyed exploring our wide selection of beds and mattresses. Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Delivery and first impressions

The delivery went very smoothly. The team (John H and Steven B) arrived on time and were professional and efficient at removing my old bed and mattress and assembling the new one.
My first impression is that the new bed is definitely more supportive and comfortable than the old one. It's a few inches higher but I was expecting that and will get used to it.

11 de diciembre de 2025
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Respuesta de Bensons For Beds - Oxfordshire757

We're glad the delivery went smoothly and that the team was professional and efficient. It's great to know that you find the new bed more supportive and comfortable. Thank you for your positive feedback.

Thank you, Team Bensons - Jess

Valorada con 5 estrellas sobre 5

Didcot bensons for beds

We visited Didcot branch this week and were looked after Jay. He was very professional and knowledgeable and was simply able to explain the differences between mattresses that we were interested in. There were some discrepancies with the prices which we handled very well, we were extremely happy with the service provided. Excellent customer service, we highly recommend it

5 de diciembre de 2025
Opinión espontánea
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Respuesta de Bensons For Beds - Oxfordshire757

We're happy you had a positive experience at the Didcot branch! It's great to know that our team member was professional, knowledgeable, and helpful in explaining the mattresses' differences. We appreciate your recommendation and are glad we could provide excellent customer service. Thank you, Michael - Team Bensons

Valorada con 5 estrellas sobre 5

Enjoyable Outing I entered the sto I had a…

When I entered the store I had a cheerful greeting before being shown around. I explained I wanted a whole new bed and mattress and was guided to one fitting my description. I spent some time looking at it and asking questions which were answered fully without any rush or hurry. The conversation was very helpful and easy to follow. There was a friendly atmosphere. I made a decision and a purchase.

29 de noviembre de 2025
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Respuesta de Bensons For Beds - Oxfordshire757

Thank you for your lovely feedback, We are so pleased to hear that the service in store has been nothing short of amazing! We really appreciate you taking the time to leave some positive comments. - Team Bensons

Valorada con 5 estrellas sobre 5

Received excellent help when selecting…

Received excellent help when selecting a bed. Very courteous sales person. The delivery was carefully and politely assembled in our home to our great satisfaction.

29 de septiembre de 2025
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Respuesta de Bensons For Beds - Oxfordshire757

Thank you so much for your great review, Sue! This is exactly the service we strive to give to our customers. - Team Bensons

Valorada con 5 estrellas sobre 5

Good sales people,excellent chioces,quality products I would highly recomend.

I went to the shop with an idea of the mattress I wanted . The salesman asked me what I was looking for. He then showed me 4 mattreses, I tried out all 4 and instantly new which one I wanted. Iwent to the desk and he took all my details and then told me the price, I was a little shocked but I wanted a good mattres that would last, he told me it had a 5 year warrenty and it was the best mattres in the store. He told me the delivery date and he let me pick the day best for me.I have recieved emails to keep me in the loop of what is going on. I"m very happy so far,but will update once it is delivered.

26 de noviembre de 2025
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Respuesta de Bensons For Beds - Oxfordshire757

Thank you for sharing your experience! We’re glad you found the perfect mattress and felt supported throughout the process. Your delivery is on the way, and we’ll keep you updated—can’t wait for you to enjoy it!

Don’t be a stranger! We would love to see you again in the future, Megan at Customer Care

Valorada con 5 estrellas sobre 5

We were served by Adina at Didcot…

We were served by Adina at Didcot branch on the purchase of the Lorenzo bedroom wardrobe and corner unit, Adina was a lovely person to deal with and helped us through the whole purchase process
Although it was an ex display units, Tylor and Adina helped us enormously, especially when the assembly instructions were not with the units which were found through the customer service chat bot by Tylor which is so helpful on the assembly
I’d like to thank you both for a pleasant purchase experience

8 de noviembre de 2025
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Respuesta de Bensons For Beds - Oxfordshire757

We’re so pleased to hear the sales team made your purchase experience smooth and stress-free! Their teamwork in helping you with the ex-display units and finding the assembly instructions shows the level of care we aim to provide. Thank you for recognising their efforts – we’ll be sure to pass on your kind words! 💜
Thank you for your positive review – Lauryn at Customer Care

Valorada con 5 estrellas sobre 5

A smooth efficient service

A smooth efficient service. Able to try a variety of mattresses. No pressure to buy and did not try to push the most expensive product and focussed on our needs

19 de octubre de 2025
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Respuesta de Bensons For Beds - Oxfordshire757

We appreciate your feedback! We're happy to hear that you were able to explore our mattress selection without feeling pressured and that our team focused on your needs. Thank you for an amazing review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Great service

We looked at the Simba mattress deal online but wanted to try the mattress first so went to our local benson for beds store.
We liked the mattress and the shop assistant was very helpful and matched the online price .
We are also helping out local high street shops .
Excellent service would definitely recommend benson for beds.

19 de octubre de 2025
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Respuesta de Bensons For Beds - Oxfordshire757

We're happy to hear that you found the perfect mattress and that our team was helpful in matching the online price. We appreciate you supporting local high street shops and recommending us! Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Very helpful employee in our local…

Very helpful employee in our local store in Didcot who took time to explain and let us try the various mattresses and then he also explained the ordering and delivery process.

4 de septiembre de 2025
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Respuesta de Bensons For Beds - Oxfordshire757

We appreciate you sharing your experience in our Didcot store! We're happy to hear that our employee was helpful in explaining our mattresses and the ordering process. Thanks for the positive feedback, Megan at Customer Care

Valorada con 5 estrellas sobre 5
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Respuesta de Bensons For Beds - Oxfordshire757

Thank you for your kind words! Our team works hard to make sure every customer has a positive experience. We're glad you found our staff to be friendly and helpful - that's what we strive for, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Very satified Upon entering the shop we were directed…

Upon entering the shop we were directed to the area we wanted then left to browse, as soon as we needed help there was someone to help. The sales person was most helpful and knowledgeable I would recommend Benson's to anyone.

7 de julio de 2025
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Respuesta de Bensons For Beds - Oxfordshire757

We're thrilled to hear about your positive experience at Benson's! Our team prides themselves on providing exceptional customer service and we're so glad you felt supported and well-informed. Thank you for recommending us, we truly appreciate it. See you again soon, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Great experience with JAY helpful…

Great experience with JAY helpful informative and made decisions easy for me. Really great young man.

1 de junio de 2025
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Respuesta de Bensons For Beds - Oxfordshire757

We're happy to hear that you had a great experience. We appreciate you mentioning the assistance you received; it is valuable to us. Thank you for your feedback, Megan at Customer care

Valorada con 5 estrellas sobre 5

Tyler the store manager is an amazing…

Tyler the store manager is an amazing example of good customer service. He left us to peruse, was knowledgeable when questioned, and enabled us time to decide the best item for our budget. If in the vicinity and you wish to purchase a new bed go to Bensons in Didcot. Hopefully you’ll be as satisfied as we are.

3 de junio de 2025
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Respuesta de Bensons For Beds - Oxfordshire757

We appreciate you taking the time to share your positive experience at our Didcot store Jan. We're happy to hear that our team member provided excellent customer service. Thank you for choosing us, Megan at Customer care

Valorada con 5 estrellas sobre 5

Very helpful assistant

Very helpful assistant. Friendly. The whole experience was excellent. Nothing was to much trouble and did not feel pressured into buying. Would recommend Benson for beds to friends

14 de abril de 2025
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Respuesta de Bensons For Beds - Oxfordshire757

We are thrilled to hear about your positive experience with our team at Benson for Beds! Our goal is to provide exceptional service and make sure our customers feel comfortable making their purchase. Thank you for recommending us to your friends!

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