Bensons For Beds - Poole692 Opiniones 

410
•
TrustScore: 5 sobre 5

4,9

Unit C8 Poole Retail Park, Poole Road, BH12 1DN Branksome, Poole, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was a very pleasant and productive experience at the Poole store. I had little knowledge on beds and mattresses before going there but left better informed and with a grand bed and mattress... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were assisted in store by a member of staff named Ruben. He was courteous and knowledgeable and we were able to confidently select the item wr wished to buy.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

See Ruben at the Poole showroom. Good knowledge snd went through all the options explaining the differences of the products.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Helpful and attentive staff instore. Nothing too much trouble, very patient, despite the card payment system not working, meaning they had to route it through another store. (Otherwise I would have... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de ropa de cama

Sobre Bensons For Beds - Poole692

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit C8 Poole Retail Park, Poole Road, BH12 1DN, Branksome, Poole, Reino Unido

  • 1202037271

4,9

Excelente

TrustScore: 5 sobre 5

410 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(410)

26.477 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Purchase of ottoman bed

We were served by Ruben, who was very knowledgeable and helpful. He was really good at understanding our needs.
The delivery was excellent. On time by 2 polite and efficient men. Overall 5 star experience

16 de mayo de 2026
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Respuesta de Bensons For Beds - Poole692

We're so glad to hear our team member was knowledgeable and understood your needs. It's wonderful that your delivery was excellent and efficient.

Team Bensons - Jess

Valorada con 5 estrellas sobre 5

Excellent service and advice from…

Excellent service and advice from Leigh. Now looking forward to our delivery.

12 de mayo de 2026
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Respuesta de Bensons For Beds - Poole692

We're so glad you had an excellent experience. We appreciate your kind words and hope you enjoy your delivery!

Team Bensons - Jess

Valorada con 5 estrellas sobre 5

Excellent Service from start to…

Excellent Service from start to delivery. The store Manager and staff were extremely helpful and made the process fluid and easy. Delivery persons were polite, professional and helpful when delivering all the goods we had ordered.

14 de mayo de 2026
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Respuesta de Bensons For Beds - Poole692

That's wonderful to hear! We're so pleased the team provided excellent service from start to delivery, making the process smooth and easy. Thank you for sharing your positive experience! ✨

Team Bensons - Jess

Valorada con 5 estrellas sobre 5

Punctuality

Very well informed of the delivery date and time.
No hassle to your delivery team to remove the old mattress and fit the new, excellent.

14 de mayo de 2026
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Respuesta de Bensons For Beds - Poole692

We're delighted to hear you were well-informed about your delivery and that our team made the process so smooth! Thank you for your kind words.

Team Bensons - Jess

Valorada con 5 estrellas sobre 5

Staff were really friendly and helpful…

Staff were really friendly and helpful in the shop, and the guys delivering mattress were very quick with taking our old one and bringing in the new one, very happy with the new mattress :)

8 de mayo de 2026
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Respuesta de Bensons For Beds - Poole692

We're happy to hear that our staff were friendly and helpful in the shop! It's great to know the delivery team were very quick and you're very happy with the new mattress.

Team Bensons

Valorada con 5 estrellas sobre 5

Great shopping experience

Very helpful staff member Leigh helped me find exactly what I wanted, especially with regard to mattress selection. It was a seamless process from looking at the bed and mattress, to ordering and arranging delivery.
I would certainly use the store again for any future purchases.

2 de mayo de 2026
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Respuesta de Bensons For Beds - Poole692

We're delighted to hear that our team member provided such helpful assistance in finding the perfect mattress! It's great to know the ordering and delivery process was seamless for you, and we appreciate your intention to shop with us again.

Team Bensons

Valorada con 5 estrellas sobre 5

Glad I Made the Upgrade

I'd had my current mattress for 10 years and wasn't sure whether to change it or not. We went into the Bensons store in Branksome just to take a look and got talking to the assistant Ruben. He was very friendly, knowledgeable and helpful all round to the point that he ended up convincing me to buy this mattress.

The mattress was probably a bit more expensive than I had originally planned to buy but it did come with a £500 discount which sealed the deal. Purchase and delivery all went smoothly and on time as scheduled.

So far the mattress has been very comfy and much better than the old one. Sleep has been better and so has my back as a result. Would recommend both the mattress and the Bensons service to others.

7 de marzo de 2026
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Respuesta de Bensons For Beds - Poole692

Thank you for such a thoughtful review! 😊 It’s great to hear Ruben at our Branksome store helped make your decision easy—and even better that your new mattress is already delivering comfier sleep and a happier back. Enjoy many more great nights, and thanks for recommending Bensons! 🛏️✨

Valorada con 5 estrellas sobre 5

Helpful delivery men

Helpful delivery men, on time and no mess. Great! Thanks

2 de mayo de 2026
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Respuesta de Bensons For Beds - Poole692

We're happy to hear that our delivery team was helpful, punctual and tidy! Thank you for your great feedback; it means a lot to us.

Team Bensons

Valorada con 5 estrellas sobre 5

Paul in the shop was superb

Paul in the shop was superb. Very knowledgeable and personable which made the experience a lot easier and smoother for us!

3 de abril de 2026
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Respuesta de Bensons For Beds - Poole692

Thank you for the lovely review! 😊 We’re so glad Paul made your experience smooth and easy with his knowledge and friendly approach. We’ll be sure to pass your kind words on to him — enjoy your purchase and thanks for choosing us! 🌟

Valorada con 5 estrellas sobre 5

New bed

We came into the Poole brach at the weekend to get a mattress for the spare room, we were warmly welcomed by John who was very helpful and friendly and run through all the options with us. Very good customer service would recommend 👌. Thanks

29 de abril de 2026
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Respuesta de Bensons For Beds - Poole692

Thank you for the great feedback! 😊 We’re so glad John at our Poole branch made you feel welcome and helped you find the perfect mattress. We really appreciate the recommendation—hope the spare room guests sleep well! 🛏️

Valorada con 5 estrellas sobre 5

in store staff 20.4.2026 by telephone Ruben & both John, Ruben & Lee 25.4.2026 in store

in store staff we dealt with were very helpful & understanding our needs. John & Ruben dealt with at different times very pleasant helpful boys. Different people due to days off.

18 de abril de 2026
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Respuesta de Bensons For Beds - Poole692

Thank you! 😊 We’re so pleased John and Ruben looked after you so well—friendly, helpful, and always happy to understand your needs. We’ll be sure to pass on your kind words to them,
Megan | Customer Care Specialist!✨

Valorada con 5 estrellas sobre 5

Visited Branksome store and was served…

Visited Branksome store and was served by Rubin who was very helpful, obliging and went above and beyond to assist Thank you.
Jack who phoned me the day before to advise on delivery times was also helpful and gave us a fab tip on putting bed together Thank you also.
Simply just a fab experience from start to finish.

7 de abril de 2026
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Respuesta de Bensons For Beds - Poole692

We're happy to hear that you had a fantastic experience! It's great to know that our team members were so helpful and went the extra mile to assist you. Thank you for your positive feedback.

Team Bensons

Valorada con 5 estrellas sobre 5

Great experience end to end

Great experience end to end, shop staff were super friendly and really helped us to get the best deal, and then the delivery team we’re fantastic, friendly, efficient, and just really helpful and pleasant.

21 de abril de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Poole692

Much appreciated—so pleased both our store and delivery teams made it such a positive experience ⭐
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist

Valorada con 5 estrellas sobre 5

From the moment we stepped in store...

From the moment we stepped in store, to the moment our bed was delivered, the whole process was fantastic.
I hate being hounded by sales assistants when browsing, but the chap that worked with us was wonderful. He stepped back when I made it clear this was looking only, then politely suggested something for the future should we change our mind.
When it came to insurance, our bed was at the lower end and he admitted it probably wasn't needed due to the initial cost.
We were updated on order progress by emails and delivery was fantastic. They confirmed the day before, and the day of we were given a tighter time window.
When the delivery guys came in they were polite friendly, and took their shoes off as they immediately came through the door, they didn't even check if we were a shoes off house.
They delivered directly to our bedroom, navigating the very tight stairwell.

20 de abril de 2026
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Respuesta de Bensons For Beds - Poole692

We're happy to hear that you had a fantastic experience, from browsing in our store to the delivery of your bed. We appreciate your comments regarding our team's helpfulness and the smooth delivery. It's great to know the delivery team's consideration was noted.
Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Great in store help and efficient…

Great in store help and efficient friendly delivery

22 de abril de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Poole692

Respuesta de Bensons For Beds - Poole692

We're so happy to hear that you found our in-store help and delivery efficient and friendly. Thanks for your positive feedback!

Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Top marks

Very attentive and informative salesman who listened to my requirements and took into account a very limited budget before showing me the product he considered most suitable but then also demonstrated a less expensive alternative.

16 de abril de 2026
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Respuesta de Bensons For Beds - Poole692

Thank you for your thoughtful feedback. We’re delighted to hear that our salesman listened carefully to your requirements, considered your budget, and took the time to explain suitable options clearly. It’s great to know you felt well supported in making the right choice.
Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Great experience

I came to the shop to buy a new mattress, the variety to pick was huge, but with the help of of staff I was able to choose what I really needed. The staff was extremely helpful and professional. I highly recommend Benson For Beds to everyone l.

15 de abril de 2026
Logotipo de Bensons For Beds - Poole692

Respuesta de Bensons For Beds - Poole692

Thank you for such kind feedback! We’re delighted our team could help you find exactly the right mattress from our wide range 😊
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist💜

Valorada con 5 estrellas sobre 5

John and Paul were extremely helpful in…

John and Paul were extremely helpful in what was a significant purchase

15 de abril de 2026
Logotipo de Bensons For Beds - Poole692

Respuesta de Bensons For Beds - Poole692

Thank you for your feedback! We’re so pleased to hear John and Paul were extremely helpful in supporting you with such an important purchase.
Thank you for your positive review - Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

John and the staff were really friendly…

John and the staff were really friendly and accommodating.

16 de abril de 2026
Logotipo de Bensons For Beds - Poole692

Respuesta de Bensons For Beds - Poole692

Thank you for your feedback! We’re so glad to hear John and the rest of the team made you feel welcome and well looked after — friendly, accommodating service makes all the difference.
Thank you for your positive review - Lauryn at Customer Care 💜

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