It was a very pleasant and productive experience at the Poole store. I had little knowledge on beds and mattresses before going there but left better informed and with a grand bed and mattress... Ver más
La empresa ha respondido
Unit C8 Poole Retail Park, Poole Road, BH12 1DN Branksome, Poole, GB
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It was a very pleasant and productive experience at the Poole store. I had little knowledge on beds and mattresses before going there but left better informed and with a grand bed and mattress... Ver más
La empresa ha respondido
We were assisted in store by a member of staff named Ruben. He was courteous and knowledgeable and we were able to confidently select the item wr wished to buy.
La empresa ha respondido
See Ruben at the Poole showroom. Good knowledge snd went through all the options explaining the differences of the products.
La empresa ha respondido
Helpful and attentive staff instore. Nothing too much trouble, very patient, despite the card payment system not working, meaning they had to route it through another store. (Otherwise I would have... Ver más
La empresa ha respondido
Escrito por la empresa
Unit C8 Poole Retail Park, Poole Road, BH12 1DN, Branksome, Poole, Reino Unido
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See Ruben at the Poole showroom. Good knowledge snd went through all the options explaining the differences of the products.

Respuesta de Bensons For Beds - Poole692
We were assisted in store by a member of staff named Ruben. He was courteous and knowledgeable and we were able to confidently select the item wr wished to buy.

Respuesta de Bensons For Beds - Poole692

Respuesta de Bensons For Beds - Poole692
Staff in the store and the delivery staff are very friendly and professional and actually listen to the customer. Would highly recommend. Very happy with my purchase.

Respuesta de Bensons For Beds - Poole692
It was a very pleasant and productive experience at the Poole store.
I had little knowledge on beds and mattresses before going there but left better informed and with a grand bed and mattress deal.
I completely recommend the store along with the great guys.

Respuesta de Bensons For Beds - Poole692
⭐ Outstanding Service at Bensons for Beds, Poole! ⭐
We honestly couldn’t be happier with our experience with Bensons for Beds! It all started with a chat with one of their agents on the website, who was so helpful and pointed us in the direction of the Branksome, Poole store.
When we arrived, the store was incredibly busy, but from the moment we started talking to Paul, we felt in such good hands. Paul was absolutely brilliant — friendly, patient and so knowledgeable. We had lots of questions, but nothing was too much trouble, and at no point did we feel rushed or pressured. He really listened to what we needed and helped us find the perfect bed for us.
Dan, who was training from another store, was also lovely and added to what was already such a positive experience.
Honestly, what a fantastic team! It’s so refreshing to meet people who genuinely care about helping you, rather than just making a sale. Paul, in particular, is a real credit to the store, and we hope his hard work and wonderful customer service get the recognition they deserve.
We went in looking for a bed and came away feeling genuinely happy about the whole experience. Who knew buying a bed could involve so much laughter and be so much fun?! 😂
Good luck Dan in Southampton, you'll be amazing there too no doubt!
A massive thank you to Paul, Dan and the team at Bensons for Beds in Poole. You’ve been amazing, and we wouldn’t hesitate to recommend you to anyone. ⭐⭐⭐⭐⭐

Respuesta de Bensons For Beds - Poole692
Bed - Mattress and bed installers were good, and the Gentleman who we ordered the bed from at the Branksome branch was very knowledgeable.

Respuesta de Bensons For Beds - Poole692
Really helpful and knowledgeable staff from the start.
Great communication once decided.
Delivery guys also great.
Delighted.

Respuesta de Bensons For Beds - Poole692
Great service from entering the shop to delivery

Respuesta de Bensons For Beds - Poole692
We were asked within a very good time frame if we needed any help.
The sales assistant was very helpful, friendly and explained everything in detail. My husband & i felt valued.

Respuesta de Bensons For Beds - Poole692
Friendly helpful service with no pressure to buy immediately. Will recommend others

Respuesta de Bensons For Beds - Poole692
We found Bensons for Beds poole very helpful and we should have the bed delivered under a week from placing the order theres a very good selection and very good offers.

Respuesta de Bensons For Beds - Poole692
Friendly staff at shop
good quality bedhead
delivered when promised

Respuesta de Bensons For Beds - Poole692
The expeience of buying a new mattress was actually made fun by Paul at Poole Bensons for beds. THe Mattress arrived as promised, the delivery was seamless and the delivery team kept me informed and arrived at the appointed time. They were polite and helpful. All around a very positive experience I can thoroughly recommend Bensons for Beds

Respuesta de Bensons For Beds - Poole692
Service and help in the store was great however the delivery was not good as the driver said they did not assemble the bed.
Please ensure you tell them in store if you need assembly'

Respuesta de Bensons For Beds - Poole692
Reuben was very helpful, polite, not at all pushy, would definately go back to them to purchase again in the future.

Respuesta de Bensons For Beds - Poole692
Ruben and Timm were both very helpful and knowledgeable.

Respuesta de Bensons For Beds - Poole692
Everything was great from start to finish

Respuesta de Bensons For Beds - Poole692

Respuesta de Bensons For Beds - Poole692
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