Bensons For Beds - Poole692 Opiniones 

379
TrustScore: 5 sobre 5

4,9

Unit C8 Poole Retail Park, Poole Road, BH12 1DN Branksome, Poole, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Timm from the Poole branch was extremely welcoming and knowledgeable. Would very much return to him with any queries or future purchases. Overall very pleasant experience.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been using the Branksome branch of Bensons. I cannot fault any of the staff that work there. They have all been so helpful, courteous and friendly. Unfortunately, I have had issues with a ca... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Helpful and attentive staff instore. Nothing too much trouble, very patient, despite the card payment system not working, meaning they had to route it through another store. (Otherwise I would have... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff in our local store were super helpful and friendly. Once we ordered our mattress we received plenty of communication in the run up to delivery, and the delivery guys were great too. Love the new... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Poole692

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit C8 Poole Retail Park, Poole Road, BH12 1DN, Branksome, Poole, Reino Unido

  • 1202037271

4,9

Excelente

TrustScore: 5 sobre 5

379 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(379)

26.170 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Thank you.

5 de octubre de 2025
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Respuesta de Bensons For Beds - Poole692

We appreciate your positive feedback! We are so glad that you were happy with our service, and we thank you for choosing us.
Take Care,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Very good

Very good! "Five Stars" service!

29 de septiembre de 2025
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Respuesta de Bensons For Beds - Poole692

We're happy to hear that you had a positive experience with our service! Thank you for your five-star review and kind words.
Thank you,
Lauryn at Customer Care

Valorada con 5 estrellas sobre 5

A Great Shopping Experience

I am delighted with all the items received and my new bed is very comfortable, so I would happily recommend Bensons For Beds.

Communication between purchase and delivery was very comprehensive. I always knew what was happening and when and everything happened exactly when promised.

22 de septiembre de 2025
Opinión espontánea
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Respuesta de Bensons For Beds - Poole692

Thank you so much for your kind words—I’m thrilled you’re happy with your new bed and our communication! Take care, Megan at Customer Care.

Valorada con 5 estrellas sobre 5

The Best

Visited a few bed outlets in the area and found Bensons the best. The Assistants were friendly, knowledgeable, approachable and a pleasure to place my order with them.
I had been on-line beforehand and seen delivery to be from 1 week, but my delivery was scheduled for 3 weeks. All good things are worth waiting for and I look forward to seeing and sleeping on my new bed.

19 de septiembre de 2025
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Respuesta de Bensons For Beds - Poole692

We're happy to hear that you found our team friendly and helpful! We appreciate you choosing us after visiting other stores. We hope you enjoy your new bed and thank you for your patience regarding the delivery timeframe.
Thank you,
Lauryn at Customer Care.

Valorada con 5 estrellas sobre 5

Welcoming staff (Reuben) who was very…

Welcoming staff (Reuben) who was very knowledgeable about their products. We didn’t feel pressured or rushed to buy anything. Attentive and considered the needs of my Mother-in-law.

17 de septiembre de 2025
Opinión espontánea
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Respuesta de Bensons For Beds - Poole692

We appreciate you sharing your experience. We're happy to hear that our staff was welcoming, knowledgeable, and attentive to your Mother-in-law's needs, and that you didn't feel rushed.
Thank you,
Lauryn at Customer Care.

Valorada con 5 estrellas sobre 5

Excellent customer service received in…

Excellent customer service received in the Poole branch. It was a pleasure deciding which bed to buy with guidance from super helpful salesman John. Nothing was too much trouble… help with measurements and advice on different types of ottoman beds, materials and headboard styles. I don’t have to wait too long for delivery and the bonus was I managed to get 20% off as just caught a summer sale! Met most of staff in shop including the manager. All very friendly and helpful. I would highly recommend. Hopefully the delivery and assembly will go as smoothly as the sales experience. A big shout out to John and the team. Thank you 😊

28 de agosto de 2025
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Respuesta de Bensons For Beds - Poole692

We're happy to hear that you had such a positive experience at our Poole branch! It's great to know that the team was so helpful in guiding you to find the perfect bed. We appreciate your kind words and hope the delivery and assembly go just as smoothly. Thank you for the recommendation, Megan at Customer Care

Valorada con 4 estrellas sobre 5

Every thing was good

Every thing was good

26 de agosto de 2025
Opinión espontánea
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Respuesta de Bensons For Beds - Poole692

We're glad you had a good experience. Thank you for your feedback; we appreciate it a lot.
Take care,
Megan at Customer care

Valorada con 5 estrellas sobre 5

The assistant that helped us was…friendly, informative and very easy to chat with.

The assistant that helped us was friendly and very informative about the variety of products in the shop. He was very patient with us as we asked questions. Nothing was too much trouble. The shop was well stocked and gave us a variety to chose from and at sensible prices. We didn’t feel there was any ‘hard selling ‘ going on. It was a pleasure to shop there and we will go back.

25 de agosto de 2025
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Respuesta de Bensons For Beds - Poole692

We appreciate your kind words! We're glad that you found our team member helpful and informative, and that you enjoyed the shopping experience. We look forward to your next visit, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Perfect!

Perfect, thanks Leigh!! No more comments necessary :D

16 de agosto de 2025
Logotipo de Bensons For Beds - Poole692

Respuesta de Bensons For Beds - Poole692

We're happy to hear that everything was perfect for you! Thank you for your positive feedback; it truly means a lot to us, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Tim wad a great helpful salesman who…

Tim wad a great helpful salesman who made our purchase easy

9 de agosto de 2025
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Respuesta de Bensons For Beds - Poole692

Thank you for your feedback! We're so glad that Tim could make your purchase experience smooth and stress-free. We strive to provide excellent customer service and we're happy to hear we achieved that with you. We appreciate your business and hope to see you again soon, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Good selection of beds & able to try…

Good selection of beds & able to try out mattresses. Friendly, knowledgeable staff who gave good advice. No pressure to decide quickly.

6 de agosto de 2025
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Respuesta de Bensons For Beds - Poole692

Thank you for your positive review! We take pride in our wide selection of beds and our friendly, knowledgeable staff who prioritize your comfort. We're glad you had a pressure-free experience while finding the perfect mattress, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Very reliable

Excellent service from purchase to delivery

6 de agosto de 2025
Opinión espontánea
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Respuesta de Bensons For Beds - Poole692

Thank you for your kind words! We pride ourselves on providing top-notch service from start to finish. It was our pleasure to assist you with your purchase and we hope to continue exceeding your expectations with future deliveries, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Rating: 5/5 – Highly Recommended!

From the moment I stepped into the Benson for Beds store, I was thoroughly impressed by the level of service. The team, led by Paul was incredibly welcoming and helpful, guiding me through the options and helping me choose the perfect bed for my needs. I could immediately tell they knew their stuff!

As delivery day approached, I was kept well-informed about the schedule. Gary and his colleague made sure I knew the exact date and time of delivery via both phone calls and text messages – I felt completely in the loop.

When delivery day finally arrived, I received a courtesy call letting me know the ETA. True to their word, the delivery team arrived on time, and right from the start, I was greeted with smiles and a professional, friendly attitude. They made the entire process so easy, even though my new bed had to be carried up to a bedroom at the top of the house. No complaints, just great service.

They placed my bed exactly where I wanted it and made sure everything was set up perfectly. The whole experience was stress-free, and I can honestly say I couldn’t have asked for a better service.

A huge thanks to Gary and the team for making my day so special! I hope they enjoyed the coffee and biscuits I made for them as a small token of appreciation. I highly recommend Benson for Beds to anyone looking for a smooth, hassle-free purchase and delivery experience.

5 de agosto de 2025
Opinión espontánea
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Respuesta de Bensons For Beds - Poole692

Thank you for taking the time to share your experience at Benson for Beds! We are delighted to hear that our team, led by Paul, provided you with such exceptional service. Thank you for recommending us and for the delicious treats, we truly appreciate your business and hope you enjoy your new bed, Megan at Customer Care

Valorada con 5 estrellas sobre 5

The salesman Lee was knowledgeable…

The salesman Lee was knowledgeable about the products in store, and helped us with his honest opinion. Even though we weren’t sure, he left us to think which is good because we don’t like pushy salesperson. We left the shop and tried other places but Lees advice came back and we completed our purchase with you.

1 de agosto de 2025
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Respuesta de Bensons For Beds - Poole692

Thank you so much for your review! We pride ourselves on having knowledgeable and honest salespeople like Lee. It's our goal to provide a relaxed and pressure-free shopping experience for our customers. We're so happy you ultimately decided to trust Lee's advice and complete your purchase with us. We appreciate your business! 🙂

Valorada con 5 estrellas sobre 5

Bensons for beds my go too.

It was made easy and all questions answered in a way I could understand. I have heart problems and sleep apnea but since the new mattress my sleep has improved many fold. They delivery guys were extremely helpful, kind and courteous. Bensons-for-beds will be my go too.

22 de julio de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Poole692

Respuesta de Bensons For Beds - Poole692

Thank you for trusting us to provide you with a comfortable and restful sleep, despite your health challenges. We're thrilled to hear that our delivery team and customer service met your expectations. We look forward to being your go-to for all your bedding needs. Sweet dreams, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Thank you Ruben!

Ruben was informative, helpful and guided us to make the right decision with our mattress.
He was very patient, at this point I was over mattress shopping, he appreciated the honesty and remained patient and professional during the process!

22 de julio de 2025
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Respuesta de Bensons For Beds - Poole692

Thank you for taking the time to leave such a positive review, we greatly appreciate it! It's wonderful to hear that our team member, Ruben, was able to provide you with excellent service and guidance during your mattress shopping. We strive to make the process as smooth and stress-free as possible. Thank you for choosing our business, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, no pressure to buy and nothing but good advise on making the right choice for me. Highly recommended

29 de junio de 2025
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Respuesta de Bensons For Beds - Poole692

Thank you for your kind words! Our staff takes great pride in providing exceptional service and guidance to our customers. It was our pleasure to help you make the right choice. Thanks for recommending us,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

All excellent

All excellent, Ruben very helpful and professional.

26 de junio de 2025
Logotipo de Bensons For Beds - Poole692

Respuesta de Bensons For Beds - Poole692

We appreciate your positive feedback! We're happy to hear that you found our service excellent and a staff member helpful and professional. Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Brilliant service at Benson for Beds

We had a very informative and knowledgeable time we were dealt by Timm at the Poole branch nothing was too much trouble and had numerous phone conversations with him when he was equally helpful

17 de junio de 2025
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Respuesta de Bensons For Beds - Poole692

We're happy to hear that you found your time informative and that our team member at the Poole branch was so helpful. We appreciate you sharing your positive experience and thank you for your feedback.
Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Lovely staff at Poole Branksome

Tim and Paul at Poole Branksome branch are very helpful. Tim explained different beds ( pockets, memory, latex free etc) in details and very patient with me asking questions. Paul was the one arranging delivery and finance options. The whole buying process is very smooth and lovely staff. I would recommend this branch to my friends and relatives.

30 de mayo de 2025
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Respuesta de Bensons For Beds - Poole692

We're happy to hear that you found our team members at the Poole Branksome branch helpful and the buying process smooth. We appreciate you recommending us to your friends and relatives. Thanks for your positive feedback, Megan at Customer Care

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